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How To Avoid Making The Top 5 Virtual Interview Faux Pas

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Ask any job seeker the worst possible thing to happen during a virtual interview, and they’ll likely say having a spotty internet connection.

However, ask potential employers the same question, and you’ll receive very different answers.

According to a recent survey of employers by TopResume, the world’s largest resume-writing service, job candidates’ are making huge mistakes when interviewing virtually.

And because the study found that one-third (33%) of employers offer an exclusively virtual interview process, and only one in five (20%) participants stated that most of their company’s interviews take place in person, nailing your virtual interview is paramount.

“Although virtual interviews have become a ubiquitous part of the hiring process, even as more companies are requiring employees to return to the office, our data shows many job candidates have yet to master the art of the virtual interview — and it’s sabotaging their candidacy,” said Amanda Augustine, career expert for TopResume, and a certified professional career coach (CPCC) and a certified professional resume writer (CPRW).

Fortunately, unlike faulty Wi-Fi, these missteps are completely within a candidate’s control to mitigate.

Here’s how to avoid making the top five virtual interview deal-breakers:

1. Make eye contact and pay attention

The number one complaint among potential employers is when candidates avoid eye contact or stare into space. A lack of eye contact signals that you’re disinterested or distracted, so make a point to focus on your device’s camera. In addition, close out extra tabs, silence notifications, and remove anything from your view (including your phone) that could pull your attention away from your interviewer.

2. Tidy up your space

And speaking of being distracted, make sure that everything behind you is a mess-free zone by opening up your video call app and ensuring everything within your screen is spic and span. Sitting in a messy room while conducting a virtual interview increases the chance that your interviewer will focus more on your piles of paper and dirty laundry than they will on you and what you have to say. Plus, it sends a message that you don’t care about how you present yourself or don’t value the potential employer enough to tidy up.

3. Close out all inappropriate tabs and apps

No one—especially a potential employer—wants to see extracurricular activities and interests on your laptop. Leaving inappropriate tabs or apps open when screen-sharing is a huge no-no for virtual interviews, so close out all non-interview-related windows before starting.

4. Skip the “fun” backgrounds

You know that hilarious Zoom background you use while chatting with your buddies? Don’t dare use it while interviewing. Ditto, anything you think is clever or cute. Using an unprofessional background is high on the list of potential employer turnoffs, so be sure to use a neutral background or none at all.

5. Make your interview space a “no-interruptions” zone

If you’re interviewing from a shared environment (aka your living room), take the time to alert others that you’ll need a quiet space for the duration of the interview. And if required, get temporary help to watch young children and control pets. Being interrupted by your family members is a mistake easily avoided with proper planning.

Though these faux pas top the list of virtual interview don’ts, not surprisingly, there are other behaviors employers find highly offensive, regardless of the interview format. Potential employers frown on candidates lying, arriving late (without a valid excuse), badmouthing a current or former employer, appearing disinterested in the opportunity, and being unprepared.

“It doesn’t matter if you’re participating in a phone screen, interviewing via video conference, or meeting in person,” said Augustine. “If you make these interview missteps, you’re undermining your chances of landing the job.”

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