September, 2017

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Eight Techniques to Help Your Middle Managers Cultivate Their “Sweet Spot” in Your Organization

Let's Grow Leaders

On paper, your middle managers are in your organization’s sweet spot. They’re the conduits between your strategic vision and the teams who implement that vision. In reality, however, your middle managers are in a tough place. They’re under increasing pressure–from above to […].

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3 Keys to Climbing the Corporate Ladder

Career Advancement

“If you’re climbing the ladder of life, you go rung by rung, one step at a time. Don’t look too far up. Set your goals high but take one step at a time. Sometimes you don’t think you are progressing until you step back and see how high you’ve really gone.” ~ Donny Osmond ~. Katherine Asks: Your book, Getting Ahead – Three Steps to take your career to the next level focuses on the three key factors that will propel people up the career ladder – improving perception, increasing visibility and exer

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The Skill You Must Have No Matter Your Job

On The Job

Many people believe that if they just get that college degree or industry certification, they will have no trouble finding a job. They also believe that once they get their foot in the door, then they will continue to climb the ladder if they work hard. If you believe the same, you are wrong. Today, employers are looking for more than someone to write code or deal with customers.

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Memo to the CEO: Are you the source of workplace dysfunction?

McKinsey

Rudeness and bullying are rife, says Stanford professor Bob Sutton. Wise leaders figure out how to fix their teams and organizations; and they start by taking a long look in the mirror.

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HIA Technologies Turns a New Chapter in Professional Development and Training

HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.

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How to Get More Out of Professional Development Training: [Part 1] Getting Leadership Approval

Eat Your Career

As a professional development trainer , I take a lot of pride in my work. My number one goal is to help ensure that participants get a TON of value from their training. In this 3-part series, I’ll be addressing some important topics to help you do just that. Articles in this series will be published each week and will include the following topics: Part 1: Getting Leadership Approval.

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5 Top Leadership Articles for the Week of September 11, 2017

Let's Grow Leaders

Each week I read a number of leadership articles from various online resources and share them across social media. Here are the five leadership articles readers found most valuable last week. I have added my comment about each article and would like […].

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3 Keys to Climbing the Corporate Ladder

Career Advancement

“If you’re climbing the ladder of life, you go rung by rung, one step at a time. Don’t look too far up. Set your goals high but take one step at a time. Sometimes you don’t think you are progressing until you step back and see how high you’ve really gone.” ~ Donny Osmond ~. Katherine Asks: Your book, Getting Ahead – Three Steps to take your career to the next level focuses on the three key factors that will propel people up the career ladder – improving perception, increasing visibility and exer

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Do Others Have a Negative Opinion About You?

On The Job

I've known many job candidates who cannot figure out why they didn't get the job after what they considered to be a great interview. I've also heard from workers who don't understand why they don't get a promotion after receiving good marks from their bosses. Why do these people fail to get the job or the promotion? New research may explain the reason.

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Automation, robotics, and the factory of the future

McKinsey

Cheaper, more capable, and more flexible technologies are accelerating the growth of fully automated production facilities. The key challenge for companies will be deciding how best to harness their power.

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The Ultimate LMS Buyer’s Guide: Everything You Need to Know When Purchasing an LMS

Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.

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18 Questions to Ask Yourself Before Becoming Your Own Boss

Eat Your Career

Self-employment isn’t for everyone. As a career coach and a business owner myself, I’ve seen it go very, very wrong at times. It just doesn’t suit everyone’s career needs. While it might sound nice to “be your own boss,” it takes a certain person in a certain situation to make it work. If you are currently exploring entrepreneurial endeavors or plan to in the future, consider the following questions first.

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The Fear of Disruption Can Be More Damaging than Actual Disruption

Strategy+Business

While business leaders are always worried about disruption, the reality is that companies have more time to react than they think and that an effective response is available to them. Too often, companies respond to the fear of disruption by taking random actions aimed at catching up to competitors or by postponing investments because they fear the outcomes won't be relevant.

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One Easy Way to Encourage Your Team

Let's Grow Leaders

I took my bike to the cycling shop for a quick repair before heading out for a beautiful Saturday afternoon ride in Breckenridge. Recognizing me from the last time, the manager asked where I’d been riding so far this summer. I shared, […].

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Four Ways to Break Career Stagnation

Career Advancement

“I believe ambition is not a dirty work, it’s believing in yourself and your abilities. Imagine this: what would happen if we were all brave enough to believe in our own ability, to be a little more ambitious. I think the world would change.” ~ Reese Witherspoon ~. Aaron felt like he was stuck. The job just seemed like a treadmill. The same thing over and over.

Career 180
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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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Merit Pay Raises: Why They're More Popular and How to Get One

On The Job

If you're counting on a pay raise for next year, you might be in for an unpleasant surprise. That's because despite greater competition for workers and a steadier economy, employers are re-thinking just who should get a pay boost -- and why. According to an Aon Hewitt survey of 1,062 companies, an average of 12.5% of payroll is targeted for incentive and bonus pay in 2018.

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Putting lifelong learning on the CEO agenda

McKinsey

In an open letter to business leaders, a Harvard Business School professor and a learning engineer at the Chan Zuckerberg Initiative present an emphatic case to make learning a corporate priority.

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Are You Overly Invested in Work?

Eat Your Career

The philosophy behind Eat Your Career is that work can be a nourishing , enriching life experience. That’s a tall order, I realize. I really do believe that work is a very important part of life. When you’re not happy with your career, it can impact all other areas of life. Your mental, physical and emotional health can suffer. Your relationships and financial security can suffer.

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Disruptors and the Disrupted: A Tale of Eight Companies -- in Pictures

Strategy+Business

The fear of disruption is often exaggerated. In reality, organizations that are threatened by new technologies and new players usually have more time than they realize to craft an effective response. For further insights, read "The Fear of Disruption Can Be More Damaging than Actual Disruption.

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eWOW 2023 Virtual Summit #OwnYourGrowth

At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.

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5 Stages of Manager Soul Loss #WinningWell

Let's Grow Leaders

As we’ve travelled around the world sharing our Winning Well message– that yes, it is possible to get results that last without losing your soul– along with the tools to help, so many managers have shared, “well, I don’t think I’ve quite […].

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6 films that changed how we think about women in Hollywood

World Economic Forum

This summer saw a major success for a female-fronted, female-directed blockbuster film. It's the latest in a line of other groundbreaking works.

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Research Shows Learning Is an Antidote to Stress

On The Job

There's a lot of stress at work these days, which are why things like yoga and mindfulness are such popular topics. But new research finds that deep breathing and downward-facing dog aren't enough to really reduce worker stress -- it's on-the-job learning that may lead to better outcomes. Specifically, the University of Michigan finds that workers felt better -- and exhibited less troublesome behavior -- when they were learning something new as opposed to using relaxation techniques.

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How the Internet of Things will reshape future production systems

McKinsey

Rich data, ubiquitous connectivity, and real-time communication are changing the way companies work. For leaders, that transformation will extend much further than the machines on the factory floor.

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Cancel Quiet Quitting: Detoxing Corporate Culture & Engaging Top Talent

Speaker: Jennifer Brick, Career Strategist and Author

Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.

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My fascination with resilience starts with 9/11

Penelope Trunk

After the World Trade Center fell, those of us who were there were divided into therapy groups. Sorted by trauma. People who lost a parent in one group. People who escaped down a stairwell in another group. I was in the group of people who got hit by flying body parts. The first thing I noticed in group is that some people told their story over and over again.

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How to Succeed in the Booming Business of Medicare Advantage

Strategy+Business

Medicare Advantage, the program through which Medicare recipients purchase private insurance for out-of-pocket costs, is poised for significant growth. But given structural changes in the market -- in particular a rising focus by the government on reimbursing for the quality of care and consumer preference for plans with high quality ratings -- only a small number of payors will benefit from this growth.

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5 Top Leadership Articles for the Week of September 4, 2017

Let's Grow Leaders

Each week I read a number of leadership articles from various online resources and share them across social media. Here are the five leadership articles readers found most valuable last week. I have added my comment about each article and would like […].

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The 5-step road map to a profitable and enduring brand

Inventive Problem Solving

Very few companies ever find a way to build profitable and truly enduring brands. Has your business? In a world where price often dominates the discussion and a sea of options and choices flood the market how do you create and sustain a point of differentiation for your brand in the eyes of prospects? In a world where confusion and suspicion about products and services is ever present how do you drive customer loyalty and retention?

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Top Techniques for Coaching Your Contact Center Agents

Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic

The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.