January, 2013

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7 Ways To Prevent False Urgency

Let's Grow Leaders

False urgency can be lethal in organizations, and it become more toxic the higher it starts. Gravity exaggerates false urgency. How You Are Unknowingly Creating False Urgency Even if you are an empowering, enlightened leader, if you are the “boss” and you say “jump” (through your words or unintentional reactions), your team will likely start [.

IT 474
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How to Impress a New Boss

On The Job

Is there anything more frustrating than working your tail off for your boss and then one day -- poof! The boss is gone and you've got to start all over with a new manager. It would be helpful if you could just direct the new boss to a YouTube video that documented all your hard work, but that's not possible. Instead, you've got to be smart about the way you let the new boss know that you can be a valuable member of the team, and not just dead wood hanging around from the last administration.

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How to pick a wife if you want to have kids

Penelope Trunk

Nathan Sawaya Recently I wrote a post about how to pick a husband if you want to have kids. A lot of people asked that I write the male corollary to that post. So, here it is. This post is about identity. How to see yourself. How to figure out if you can remake yourself. How to make a life that is true to yourself. And, put more bluntly, how to get the best deal in a wife given who you are.

IT 111
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Strategies for Expanding Your Professional Network

Eat Your Career

We’ve all heard it a million times: “It’s not WHAT you know; it’s WHO you know.”. While I don’t believe this entirely (to me, it’s both what you know and who you know), I definitely agree that having a strong professional network is a critically important part of creating career success. Unfortunately, a lot of people don’t think about expanding their network until they need something—like a job.

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HIA Technologies Turns a New Chapter in Professional Development and Training

HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.

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Four Ways to Reinvent Your Life and Business (with an iPod)

Lateral Action

Image by Dennis Jarvis Three years ago… I was trapped in a job I no longer loved, struggling to get by on a wage that could no longer support my family. With hindsight, I think I was on the verge of becoming clinically depressed. Two years ago… everything had changed. I was running my own […]. The post Four Ways to Reinvent Your Life and Business (with an iPod) appeared first on Mark McGuinness | Creative Coach.

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The Input Paradox

Let's Grow Leaders

When you take your leadership seriously, you are on a constant search for input. “How am I doing?” “What do you think” “How did that go?” “Am I on your short list?” Before I go any further, let me stop and warn you. This is one of those “do what I say… not as a [.] The post The Input Paradox appeared first on Let's Grow Leaders.

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6 Ways to Wow an Interviewer Via Video Interview

On The Job

Not long ago someone wanted to interview me via Skype. I froze. I badly needed a haircut. I had bags under my eyes after a week of no sleep because of a bad head cold. The t-shirt I was wearing had a big stain from the tea I had spilled on myself earlier. A Skype interview? Oh, yeah, that was so never going to happen. But if you're a job searcher, you've got to always be ready for that call asking for a video interview.

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Here’s how to ask for help

Penelope Trunk

I only fly business class because too many things go wrong when I don’t. When I’m at the airport, I miss my planes. A lot. My biggest problem is that I can’t actually read my boarding pass.So I’m going to tell you about how I get help. But asking for help is complicated. Garret Keizer, author of Help: The Original Human Dilemma explains how nuanced the act of giving and receiving help is.

IT 111
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Quiz: Are You a Respectful Co-Worker?

Eat Your Career

Your office is probably full of different personalities— some easier to get along with than others. No matter where you work, or what you do, respecting your co-workers is an essential part of being a high-quality professional. Your team is there to support and guide you. But if you don’t treat others with the respect they deserve, you’ll end up struggling all alone.

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The Ultimate LMS Buyer’s Guide: Everything You Need to Know When Purchasing an LMS

Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.

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The Seven Deadly Sins of Creativity

Lateral Action

Ah, there you are! Do come in. Make yourself at home – Meph will take your coat. Please have a seat. Yes, I do apologise, it is rather warm. We’re having a devil of a job with the thermostat. Someone’s supposed to be coming to fix it, but you know how it is with these […]. The post The Seven Deadly Sins of Creativity appeared first on Mark McGuinness | Creative Coach.

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How Much Is Enough? - Strategy+Business

Strategy+Business

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Why Can’t You See The Big Picture?

Let's Grow Leaders

I was doing my normal juggling of “leader” and “mom” roles. I was feeling pretty good about the “mom” part as I drove to the stadium that night. Sure I was on a conference call the whole way there, but I pulled into the parking lot well before halftime. The marching band had not yet [.] The post Why Can’t You See The Big Picture?

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The Skills You Need to be Great Boss

On The Job

Most people I know like to complain about their bosses. Sometimes the complaints are trivial, and sometimes not. But when asked how they would do things differently, there is often a pause. "Me? Well, let me see." they say. Few of us consider what it's like to stand in the shoes of the boss, but it's something to consider if you want to move up the ladder at work.

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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Thinking your problems are special ends up making you stuck

Penelope Trunk

I wait until my kids and husband go to bed. I wait ten extra minutes just in case. Then I take my new book out of the bag: Family Violence: Legal, Medical and Social Perspectives. It’s a textbook organized by types of violence. The only light on in the house is the one next to the sofa where I curl up to read. I flip through pages: Neglect, sexual abuse, ritual abuse.

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How to Keep Your Career Resolutions

Eat Your Career

Did you set New Year’s resolutions for your career? If so, I want to help make sure you keep them! In my most recent segment on Fox 31 Denver’s Good Day Colorado , I share 6 simple strategies for success. Watch the video below. Subscribe to the comments for this post? Share this on del.icio.us. Digg this! Share this on Facebook. Share this on LinkedIn.

Career 49
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How to Build Resilience for the Year Ahead

Lateral Action

Image by Kevron2001 via BigStock When a pristine new year is laid out before you, it’s a great opportunity to think big and set yourself exciting goals. I hope and trust you are doing just that. And let’s not kid ourselves it’s going to be easy. Look back at last year, and like me, I’m […]. The post How to Build Resilience for the Year Ahead appeared first on Mark McGuinness | Creative Coach.

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10 Ways Fear Slows Us Down

Let's Grow Leaders

“Courage is fear that has said it’s prayers.” -Karl Barth Back in November, Dan Rockwell wrote 4 words that have stuck with me. “Fearful leaders need certainty.” Try walking around with that in your heart for a month or two and observe. …Watch leaders you admire. …Observe leaders you don’t. …Consider how you respond to [.

IT 447
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eWOW 2023 Virtual Summit #OwnYourGrowth

At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.

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Easy and Practical Team Building Activities

Let's Grow Leaders

It’s been a rather heavy week on Let’s Grow Leaders, talking about Courage, Fear, Transparency, and Chaos. So I am going to end the week on a lighter note. I had my team in town this week, working on business strategy and plans. We also made time the day before for a few practical [.] The post Easy and Practical Team Building Activities appeared first on Let's Grow Leaders.

Strategy 446
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The Problem With Opportunities

Let's Grow Leaders

When I first read Karen Martin’s book, The Outstanding Organization, her definition of a problem versus opportunity stuck with me. ”In recent years, it has become popular to avoid the word problem in organizations, recasting it instead as an opportunity for improvement. While proponents of using more positive terms are surely well meaning, I think they’ve got [.

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5 Ways to Surface Team Conflict and Live to Tell About It

Let's Grow Leaders

We all know deep in our hearts that teams need conflict. Conflict is “healthy.” Leaders and teams have been talking about Tuckman’s forming, storming, norming, performing model since the mid 1960s. Teams were storming long before that. We get it intellectually. We’ve even seen the value of addressing conflict play out practically.

IT 443
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Children’s Advice For President Obama

Let's Grow Leaders

What advice do you have for President Obama? We’ve been asking kids for their advice for Obama since the election results came in. We asked them to consider… What would you say to the President to help him with his next term? If you were President what would you change? In one word, what is [.] The post Children’s Advice For President Obama appeared first on Let's Grow Leaders.

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Cancel Quiet Quitting: Detoxing Corporate Culture & Engaging Top Talent

Speaker: Jennifer Brick, Career Strategist and Author

Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.

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Recycling vs. Reinventing the Wheel

Let's Grow Leaders

Recycling is an important part of corporate responsibility. Recycle paper. Recycle soda cans. What about recycling ideas? I am sure you’ve heard such phrases in your organization. Perhaps you are fond of saying such words yourself. “Don’t reinvent the wheel.” “How did we do it last year?” “Can you create a template for us [.

IT 434
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How To Build A Community of Collaboration

Let's Grow Leaders

What is a community? Can you have one at work? Should you? If you want more of a community feel, how do you create it? Whose job is it? Senior management? Frontline leaders? The employees? HR? Do programs produce community or do people? Today, I raise more questions than answers. Community Can Happen Some of [.] The post How To Build A Community of Collaboration appeared first on Let's Grow Leaders.

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How To Be Your Own Experiment

Let's Grow Leaders

“If you call failures experiments, you can put them on your resume and claim them as achievements” -Mason Cooley Have you made a New Year’s resolution? I am always astounded at how many folks tell me that their resolution is “the same as last year.” It’s often the same with our leadership. We read the [.] The post How To Be Your Own Experiment appeared first on Let's Grow Leaders.

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7 Ways to Ensure Your New Hire Has a Great First Day

Let's Grow Leaders

Jack and Jill are both new hires who started their new jobs today. Both of them are nervous. Both of them had other offers. Both are looking for validation that they made the right choice. They both still have lots of logistics questions that they were too embarrassed to ask during the interview process. [.] The post 7 Ways to Ensure Your New Hire Has a Great First Day appeared first on Let's Grow Leaders.

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Top Techniques for Coaching Your Contact Center Agents

Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic

The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.