November, 2013

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The Secret to Communicating with Executives

Let's Grow Leaders

'Without executive support your project will fail. You need funding, headcount, and time. Your team’s counting on your to manage up well. You’re looking for the secret sauce to convince your boss. Start by avoiding these 5 mistakes. 5 Big Mistakes When Communicating with Executives 1. Over-Confidence Executives are suspicious of rose-colored glasses.

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How to Figure Out What an Interviewer is Thinking

On The Job

'An interview can be a nerve-wracking experience. The job seeker feels pressure to answer questions and make a good impression. But career experts say interviews need to be two-way streets if job seekers want to make sure they won''t hate their new jobs in six months. Specifically, job candidates must be armed with questions to really learn what an organization is all about.

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Unlock Your Creativity (and Win Pitches) by Starting at the Finish Line

Lateral Action

Image by digitalista via BigStock When I teach my workshop on ‘Fundraising for Artists,’ we play this game: I give the class an imaginary check for $10,000 and I ask an artist to come to the front of the room and describe her project. Participants have to decide if and when they’re willing to give […]. The post Unlock Your Creativity (and Win Pitches) by Starting at the Finish Line appeared first on Mark McGuinness | Creative Coach.

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Is Your CFO's Confidence Losing You Money?

Strategy+Business

'CFOs tend to be overconfident in their abilities to predict what the stock market will do. Following their lead, their companies often invest more aggressively and acquire more debt as a result.

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HIA Technologies Turns a New Chapter in Professional Development and Training

HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.

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Lessons Learned: How Choosing the Wrong Partner Cost One Entrepreneur Her Business

B Plans

Adi Bittan, co-founder of a startup that failed due to a bad partnership. Like every new entrepreneur, Adi Bittan planned for success. With her business savvy and the scientific minds of her three other partners, the team planned to take Wall Street by storm. They were creating a high-tech calculator of sorts. Their product would help a financial firm crunch numbers instantly, so investors could make trades faster and set themselves apart from competitors. “We spent months at a venture fir

IT 40

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How to Be a Better Team Leader: A Case Study

Let's Grow Leaders

'Team Leader Turmoil “I used to be one of those disengaged reps, you’re talking about.” We were all a bit shocked by Mike’s response. After all this was a recognition focus group for the top reps in this enormous call center. Several of whom were on the short-list to become team leaders. I smiled gently, […] The post How to Be a Better Team Leader: A Case Study appeared first on Let's Grow Leaders.

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Gain Confidence by Writing Down Your Ambitions

On The Job

'The next time you''re feeling a bit down on yourself, you can regain your confidence — and make a good impression on others — if you take time to write down your aspirations and ambitions, a new study reveals. Writing about two paragraphs outlining your goals will help you feel more confident and energetic, Gavin Kilduff, an assistant professor of management and organization at New York University, says his research shows.

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The True Story of Thanksgiving

Let's Grow Leaders

'“To give thanks in solitude is enough. Thanksgiving has wings and goes where it must go. Your prayer knows much more about it than you do.” -Victor Hugo His Thanksgiving Story “That’s not my Thanksgiving story,” Sam confided as we watched the joyous reunions of families with kids returning from college. “I came home from […] The post The True Story of Thanksgiving appeared first on Let's Grow Leaders.

IT 499
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Grateful for Gratitude: November Frontline Festival

Let's Grow Leaders

'In the spirit of Thanksgiving, November’s Frontline Festival is about forms of Gratitude. I am grateful for my amazing colleagues and subscribers for your contributions and comments. Please comment at the bottom of this post, as we celebrate our gratitude together: What are you most grateful for this Thanksgiving? How to Give Thanks and […] The post Grateful for Gratitude: November Frontline Festival appeared first on Let's Grow Leaders.

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The Ultimate LMS Buyer’s Guide: Everything You Need to Know When Purchasing an LMS

Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.

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How to PERSUADE your Boss

Let's Grow Leaders

'He’s smart, quick on his feet, and he’s got power. All attempts to persuade him have failed. You could just give in… after all you’ve tried… and he’s the boss. If he wants it that way, fine. But, deep in your heart you know you’re right. You care. It matters. Others are counting on you. […] The post How to PERSUADE your Boss appeared first on Let's Grow Leaders.

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Inspiring Servant Leadership in Kids

Let's Grow Leaders

'Simon says, following the leader, being line leader at school… many of the messages we share about leadership are simple … “I’ll tell you what to do, and you do it.” And if we’re feeling particularly cranky, “because mommy (or daddy) says so, that’s why” may even slip through our lips. Hardly examples of servant […] The post Inspiring Servant Leadership in Kids appeared first on Let's Grow Leaders.

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Transferable Skills: Yes,You’re Qualified

Let's Grow Leaders

'You want to try something new, but it’s scary. Transferable skills sound great in theory, but when it’s a major career change, it’s hard to know. A Story of Transferable Skills Joseph Henley was a rock star customer service consultant on my team. As we met to talk career, his passion for International relations was […] The post Transferable Skills: Yes,You’re Qualified appeared first on Let's Grow Leaders.

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Ready to Be Promoted?

Let's Grow Leaders

'He thinks he’s ready to be promoted. You don’t. You don’t want to crush his spirits, but he’s not listening. He blames you, the system, politics, and that crazy project you gave him last year. He’s a strong performer and a vital member of your team. You know he’ll get there, but only if he listens. […] The post Ready to Be Promoted?

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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The Danger of Knowing Exactly What You Want

Let's Grow Leaders

'“We all have possibilities we don’t know about. We can do things we don’t even dream we can do.” Dale Carnegie Kerri knows exactly what she wants in her “some day” husband. He’s her intellectual peer, has common interests, and is hot– like her. She’s got big plans for her large hypothetical family.

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You Know You’re a High-Maintenance Leader When…

Let's Grow Leaders

'“You’re the worst kind; you’re high maintenance but you think you’re low maintenance.” - Harry (When Harry Met Sally) She doesn’t think she’s high-maintenance. After all, she’s just trying to do her job. In the meantime, eyes roll, stories are shared, the team loses productive time catering to her needs.

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5 Steps to Managing Emotions at Work

Let's Grow Leaders

'“If your emotional abilities aren’t in hand, if you don’t have self-awareness, if you are not able to manage your distressing emotions, if you can’t have empathy and have effective relationships, then no matter how smart you are, you are not going to get very far.” -Daniel Goleman Emotion Commotion A subscriber writes: I have […] The post 5 Steps to Managing Emotions at Work appeared first on Let's Grow Leaders.

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Culture Matters: Build Your Own Oasis (BYOO)

Let's Grow Leaders

'It’s tempting to blame your leadership problems on the bigger culture. You may even be tempted to let the “if onlys” creep it. My team would be… more engaged, “if only we paid our part-timers like Starbucks able to delight customers, “if only we had more lenient satisfaction policies like Zappos” more creative, “If only […] The post Culture Matters: Build Your Own Oasis (BYOO) appeared first on Let's Grow Leaders.

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eWOW 2023 Virtual Summit #OwnYourGrowth

At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.

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12 Components of Trusted Strategic Partnerships

Let's Grow Leaders

'“But how do you KNOW they’ll do it, if we don’t put it in the contract?” I looked at him assuredly, “because they told me they would.” “But what if they DON’T?” “If they don’t do what they say, we’ve got much bigger problems than this metric. That would be a breach of our trusted […] The post 12 Components of Trusted Strategic Partnerships appeared first on Let's Grow Leaders.

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Stack Ranking Performance Management Systems

Let's Grow Leaders

'My boss’ voice was visibly shaken on the other end of the phone. “I’m so sorry, he whispered” We have too many “leadings” this year, you won’t be able to rate your top performer leading, or give her the extra pay. “What?” I was shocked. This woman had a hell of year. Plus, I had […] The post Stack Ranking Performance Management Systems appeared first on Let's Grow Leaders.

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How to Cope With Distractions in a Noisy Office

On The Job

'The popularity of open offices is growing as more companies want workers to be able to collaborate and communicate with ease. The problem is that such open floor plans can at times resemble a frat party, Grand Central Station and the Dr. Phil show. Workers are sharing and collaborating all right – but also annoying the heck out of colleagues who are trying to get stuff done or don’t want to discuss ad nauseam the season finale of “Breaking Bad.

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Why Failure Can Be a Really Good Thing

On The Job

'“I failed in some subjects in exam, but my friend passed in all. Now he is an engineer in Microsoft and I am the owner of Microsoft.” — Bill Gates Failure is often a difficult pill to swallow. We feel angry, humiliated and defeated when we don’t succeed, especially in a culture that seems to shove other people’s success in our face on an hourly basis.

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Cancel Quiet Quitting: Detoxing Corporate Culture & Engaging Top Talent

Speaker: Jennifer Brick, Career Strategist and Author

Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.

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Little Things You Can Do to Make Life Better

On The Job

'Tom Rath is a bestselling author of books such as “StrengthsFinder 2.0” with more than 5 million books sold. But what many people don’t know about Rath is that in addition to being one of the most influential voices today in human behavior, he also suffers from a rare genetic disorder called Von Hippel-Lindau that leads to what he describes as “rampant cancerous growth throughout the body.

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Why Having Talent Isn't Always Enough

On The Job

'Let’s say one day you and your co-workers decide to form a basketball team to get a little exercise after work and maybe form a tighter workplace bond. But then one day LeBron James shows up and offers to play for the team. That’s a no-brainer, right? You grab the chance to catapult your team to a winning season, led by the Miami Heat star. Once he’s on the team, you don’t say much other than “great job!

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Tips for Vets Re-Entering the Civilian Workforce

On The Job

'Joe Kearney retired from the Army in May after 23 years and has two words of advice for fellow veterans who will be looking for a job in the private sector: "Start early." Kearney, who now works as a project manager for Swedish telecommunications company Ericsson in Plano, Texas, says jobs are out there for veterans, but finding them takes a lot of planning and hard work.

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Learn to Say "No" and Preserve Your Sanity

On The Job

'The holidays are right around and the corner, year-end reports are due, co-workers are asking you to cover for them on vacation and the boss wants everything done yesterday. It''s no wonder you may be feeling a bit stressed. But could the stress be generated not from outside forces but your own actions? At a recent Families and Work Institute conference, President Ellen Galinsky says that many employers are noticing a growing problem of employees being always "on.

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Top Techniques for Coaching Your Contact Center Agents

Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic

The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.