Let's Grow Leaders
JANUARY 26, 2015
'Trust begets trust. The best way to get your team to trust you is to trust them. Hire for trust. Require trust. Rid your team of untrustworthy players. And then, show your team how much you trust them. Here’s how. 7 Ways to Show Your Team You Trust Them. 1. Set Audacious Goals. Oh sure your team may grumble. But there’s no greater gift you can give your team than leading them toward head-turning results.
On The Job
JANUARY 23, 2015
'Rory Vaden wants you to forget everything you know about time management, because it’s probably wrong. He wants you to ignore the advice on doing the most difficult tasks first every day, or the rule about answering emails during certain time periods. Those kind of activities are simply muddying the waters when you’re searching for a way to be more productive with the time you have , he contends.
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Creative Companion
JANUARY 5, 2015
January 6, is a special day! Epiphany day – the 12th and last day of Christmas. For me it is also the day of changing perspective. The holiday season is over and we can focus on the coming year.
Penelope Trunk
JANUARY 28, 2015
'My husband tells me that when the tractor was invented, farmers who spent their lives learning to be great with horses had to rely on young farmers who understood machinery. It was an era when young people looked like experts in farming almost overnight. Or at least they felt that way. Really, though, they were experts in the machinery of farming , but machinery so quickly became a focal point of farming that being an expert in machinery meant you could get by.
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Strategy+Business
JANUARY 30, 2015
'The kind of decision making that works when you know what''s likely to happen won''t suffice in a world of geopolitical crises. Sustaining a business in uncertain times requires executives to prioritize stability, resilience, and relationship management. Underneath all three is a shift in strategic direction--from a focus on growth above all else to a focus on having enough.
Professional Development Brief brings together the best content for development professionals from the widest variety of industry thought leaders.
Let's Grow Leaders
JANUARY 23, 2015
'“Do you trust me?” What a loaded question. It’s tough, even with people we love. “Sure, I trust you to be faithful, but do I trust you’ll remember to pick up the dry cleaning?” Even small actions can build or diminish trust over time. Defining the behaviors that breed trust can go a long way in encouraging more of the good stuff on teams.
Let's Grow Leaders
JANUARY 28, 2015
'Most leaders mature (and yes, that’s me on the right). And yet, often when someone has been with the company for a long time, it’s their old image that sticks. Be sure you’re helping your team outgrow their past. I’ve seen too many companies go “in search of” the ideal candidate, hire them, and then find they had the right guy all along (after the first one didn’t work out).
Let's Grow Leaders
JANUARY 14, 2015
'I’ve been noticing a pattern with some of my clients when I utter the word “HR”–the proverbial eye roll. “What does HR say?” Queue the eye roll. “I think an important next step would be to bring HR on board.” An eye roll rapidly followed by, “Do we have to?” Now before I completely tick off the entire SHRM organization, please know I’m on your side.
Let's Grow Leaders
JANUARY 7, 2015
'Getting there early is one of the simplest ways to get ahead of the competition. And yet this simple leadership tactic is often lost in the frenzy of overbooked schedules. Getting up early gets work done. Getting to the race early positions you for a fast start. Getting to the show early gets the best view. When Early is the New Late. “I think we consider too much the good luck of the early bird and not enough the bad luck of the early worm.” - Franklin D.
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Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.
Let's Grow Leaders
JANUARY 16, 2015
'Welcome back to the Let’s Grow Leaders Frontline Festival. Our January Festival is all about Confidence. Thanks to Joy and Tom Guthrie of Vizwerx Group for the great pic and to all our contributors! Next month’s Festival is all about Humility. New contributors welcome. Confidence: Explaining It. “When you have confidence, you can have a lot of fun.
Let's Grow Leaders
JANUARY 19, 2015
'I’d much rather take over a team with results in the toilet than one executing on all cylinders. Sure they’ll be some long days and sleepless nights, but there’s nothing better than the electric feeling your team experiences when they accomplished what no one (particularly them) thought could be done. Inspire results like that, and your “A” players will follow you anywhere, and you get to do it all again.
Let's Grow Leaders
JANUARY 5, 2015
'Done well, action learning projects are one of the very best forms of leadership development. A great action learning program (ALP) has tremendous benefits: New ideas from fresh perspectives. Real work gets done. Learning is contextual. It doesn’t feel like training. Participants must manage through complex situations and team dynamics. Terrific opportunity to showcase talent to the executive team.
Let's Grow Leaders
JANUARY 21, 2015
'The hard-sell is so old school. Anyone with a passing interest in what you’re saying has 17 ways to get 17 different perspectives on what you’re saying in 17 seconds. Your customers and employees have become conditioned to respond to any hard sell with a google search for the truth. The minute the google-search has begun, you’ve inadvertantly outsourced your explaining authority to the vortex.
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!
Let's Grow Leaders
JANUARY 9, 2015
'A guest post from LGL tribe member, Tom Eakin, about confidence, resilience, and the courage to keep going. As a U.S. Army Ranger-qualified Combat Engineer Officer, I learned how to find the confidence and conviction to do what it took to accomplish the mission even when it was really hard… especially when it was really hard. Later, I applied what I’d learned in the corporate environment.
Let's Grow Leaders
JANUARY 5, 2015
'Done well, action learning projects are one of the very best forms of leadership development. A great action learning program (ALP) has tremendous benefits: New ideas from fresh perspectives. Real work gets done. Learning is contextual. It doesn’t feel like training. Participants must manage through complex situations and team dynamics. Terrific opportunity to showcase talent to the executive team.
On The Job
JANUARY 6, 2015
'There are several things in your career that are fairly well guaranteed: At some point you will work for an idiot ; you will be convinced human resources is populated by Death Eaters; and you will experience failure. While an idiot boss and the followers of Lord Voldemort can be worrisome, it will be failure that will truly test your path toward greatness.
On The Job
JANUARY 20, 2015
'There are a lot of complaints these days about open concept offices. Workers complain there are too many distractions, they’re so loud you cannot hear yourself think and everyone is in everyone else’s business. But organizations like the idea of workers being close enough to one another to collaborate easily or come together for quick brainstorming.
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On The Job
JANUARY 13, 2015
'One of the solutions being touted more and more as a solution to the emotional and physical overload many of us experience is mindfulness. But is mindfulness the answer ? Or is it just the latest fad that you don’t have the time or inclination to try? Scott Eblin, an executive coach and speaker, says he understands the skepticism many feel when they’re told they will be happier and less stressed if they’re more “mindful” in their lives.
On The Job
JANUARY 26, 2015
'We all have tasks as work we''d rather avoid, but usually we just suck it up and get them over with as quickly as possible. But is there a way to get out of doing work you really don''t want to do? What if you always get stuck with jobs that don''t stretch your skills or provide you any new opportunities? Or, you''re always getting the drudge work because you''re the youngest member of a team?
On The Job
JANUARY 30, 2015
'Take a look at comments posted on workplace blogs or on social media sites, and it won’t be long before you find an employee complaining that they’re often left out of the loop regarding business decisions. These employees complain that their boss doesn’t keep them informed of strategic business decisions, what’s in the pipeline for the next year or even how their work is part of the bigger picture.
Speaker: Jennifer Brick, Career Strategist and Author
Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.
Penelope Trunk
JANUARY 12, 2015
'I am a child of the feminist revolution. My mom tells me this story. She hated being home with kids. She always dreamed she’d be a journalist. She she got a full scholarship to go to college. But when she was graduating, she realized that if she didn’t get married she’d have to go home to her impoverished family. So she looked around for men to marry, and while my mom dated a lot of really hot men (I am paraphrasing now) my dad was the one who she thought she could for sure ge
Penelope Trunk
JANUARY 3, 2015
'I spend a lot of time complaining to my husband that he never leaves the farm. When I was dating him I thought it was charming that he talked about how “city traffic is exhausting” when he was driving in Madison, WI. When I moved to the farm I grew increasingly annoyed that that I had to do all the driving because he always had a good reason that he had to stay home. “Farmers don’t leave their farms,” is what everyone told me.
Penelope Trunk
JANUARY 20, 2015
'The course will be 8pm EST Mon. Feb. 23 through Thurs. Feb. 26. It’s $195 but if you sign up in the next seven days, the cost is $147. The course includes four days of live video sessions, live chat and email-based course materials. If you miss the live sessions you can view them on demand. . Sign up now. This course is a peek into the inner workings of my life; how I figure out how to make money no matter what situation I’m in.
Strategy+Business
JANUARY 16, 2015
'CPG companies are good at the early stages of innovation where they develop new products, and the late stages of innovation, where they commercialize them. But they''re not so good at the middle stage of learning which product features, prices, and packaging a consumer will be attracted to buy.
Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic
The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.
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