January, 2016

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6 Competencies Your Sales Team Must Master

Let's Grow Leaders

My husband looked at me in bewilderment as I explained why I couldn’t buy that “perfectly good” house in the neighborhood with the great schools, close to his work, UMD where I teach, BWI airport, our church, and our gym. “I love the house. It’s a great community. But I just can’t trust that builder. If they hire someone LIKE HER as their sales manager, I question who’s running the place.

Solution 319
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Career Advancement – 5 Key ways to Stand Out

Career Advancement

“ The secret of joy in work is contained in one word – excellence.” ~ Pearl Buck. Client Maria Asks: I’ve been with my company for six years now, and I’ve gone as far as I can go. It’s time to move to a bigger playing field. How can I really set myself apart from the crowd? I know I’m good at what I do, but how do I convey that without overselling myself or looking like an egomaniac?

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How to Be More Productive When You're Crazy Busy

On The Job

If you’re not able to self-regulate – to shift gears when necessary – then you may find yourself burned out and unproductive. A new book looks at how to find the right gear at the right time in order to thrive. Next time you don’t want to be interrupted while working , try posting a “5” on your office door or cubicle. If your co-workers are familiar with the idea that this means you are in “fifth gear” and are totally immersed in what you’re doing and shouldn’t be distracted, then they will leav

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There are many shades of white | Epiphany 2016

Creative Companion

Every year I send my friends the wish that they may have many epiphanies in the coming year. What is Epiphany?

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HIA Technologies Turns a New Chapter in Professional Development and Training

HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.

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Resolution for 2016

Penelope Trunk

The only resolutions that work are lifestyle changes, and if you are really ready to do a lifestyle change, you don’t wait for January 1. Which is one of the gazillion reasons why most New Years’ resolutions don’t stick. . At New Year’s I used to do summaries of the most popular posts from the year. I didn’t like the posts that came up as most popular, so I started redefining the phrase most popular.

Career 75

More Trending

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What’s Going to Happen to You in 2016

Let's Grow Leaders

If only you had a crystal ball. The planning, the decisions, the choices would be so much easier. But you don’t. And those decisions and tradeoffs aren’t easy. Should you stay? Should you go? Is that project realistic? What if they reorganize… again? Are you getting the whole story? What You Do Know About 2016. There’s much you can’t possible predict.

IT 317
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A Deeper Dive into Developing Your People

Let's Grow Leaders

When I ask managers where they regret not spending enough time, unequivocally, the number one answer is “Not spending enough time developing my people.” There never seems to be enough time, or resources, or support from above, or fill in your favorite blank here _. And yet when I ask managers to identify one thing they KNOW would improve their results, you guessed it… the same answer, “If only I had more time to develop my people.” Perhaps you’ve felt that way

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8 Ways to Refresh Your Career in the New Year

Let's Grow Leaders

If you’re like me, at this point, the holiday hoopla already feels like a distant memory; you’re invigorated by the possibilities for the year ahead; and perhaps just a bit overwhelmed by the the stretch-goals in front of you. You’re neck-deep in planning and goal setting. If you’re a people manager, you’re likely meeting with your team to establish performance agreements and developmental plans.

Career 301
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How to Help Your Children Grow as Leaders

Let's Grow Leaders

Leadership development is not just for grown-ups. If you’ve been with me for a while you know how passionate I am about this. Most of us take a deliberate approach to developing other skills in our kids early on: we teach them to swim, to ride a bike, to read, and read music, as early as we can. Leadership development should be no different. The earlier we can ingrain these skills, the more natural they will feel.

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The Ultimate LMS Buyer’s Guide: Everything You Need to Know When Purchasing an LMS

Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.

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The Best Secret To Managing Up

Let's Grow Leaders

Have you ever been in a scene like this? Your team is working hard. Results are solid. But nobody seems to notice. Or worse, any skip level visits turn out so poorly, you begin to dread the very thought of a well-intentioned executive stopping by to talk with your team. An important part of Winning Well is helping your team showcase their results. Here’s my favorite approach.

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Frontline Festival: January 2016 DRAFT

Let's Grow Leaders

Welcome back to the Let’s Grow Leaders Frontline Festival. This month’s festival is all about Vision and Strategy. Thanks to Joy and Tom Guthrie of Vizwerx Group for the great pic and to all our contributors! Next month, we turn our focus to Building Productive Workplace Relationships. Submissions due February 12th– new participants always welcome, please us this form.

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The Biggest Reason Employees Stop Caring

Let's Grow Leaders

When I was in my sales and customer service executive roles, whenever I needed a pick-me-up, I would go talk to the new hire classes. They’re fired up, full of ambition, and ready to serve. “Raise your hand if you’re looking to be promoted into management” Every hand in the room goes up. Sadly, in many companies something happens along the way.

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Why Have We Stopped Talking About Diversity At Work?

Let's Grow Leaders

I’ll never forget attending a leadership development program at a fancy hotel in the early 1990s. The main topic was diversity. John, my well-dressed, articulate, black peer, came back from the coffee break with tears in his eyes, saying he was standing outside getting some fresh air, when some guy handed him his keys thinking he was the valet.

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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How to Better Explain Complicated Information

On The Job

No one doubts the intelligence of technical people, but that doesn’t mean they’re good at everything. One of the areas where many could use some improvement is communicating technical information to non-techies. Techies often believe that communication is one of those skills that is nice to have, but not critical to their career. If they ever need it, they believe they’ll figure it out.

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CEO Says It's Important to Be Paranoid

On The Job

Ever heard of Kronites? Your first guess might be that they’re part of the new Star Wars movie. But if you’re dealing with employee management on a regular basis, you might know the right answer: Kronites are the people who keep Kronos, a worldwide workforce management cloud solution company, running. At the helm of Kronos is Aron Ain, the CEO of the $1 billion enterprise that has tripled its profitability since 2005 and has 20 million to 35 million users every day.

IT 100
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6 Steps for Getting an Internship

On The Job

When it's cold and miserable outside and there are 80% off sales on Christmas decorations, it's often difficult to think about spring, let alone summer. But if you want a summer internship this year, you need to get busy -- right now. Companies often get the bulk of applications between February and April, so there is no time to waste if you want a chance to land an internship.

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Is Your Phone Hurting Your Career?

On The Job

Are you being held hostage by your phone? Is it preventing you from being successful in your career? A recent article in the Harvard Business Review notes research findings that say Millennials become anxious when not around their smartphones. Personal experience tells me they're not alone -- I recently went on a cruise and people of all ages were having trouble being disconnected while at sea.

Career 100
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eWOW 2023 Virtual Summit #OwnYourGrowth

At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.

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How to Deal With Annoying People at Work

On The Job

If you love your job but find some people at work have gotten on your last nerve, you're not alone. There is the guy with the bad breath. The woman who is so negative she makes Debbie Downer look like an optimist. Or what about the motor mouth who won't shut up? Yes, these are challenging things to deal with at work. But the important thing to remember is that these aren't bad people.

Medical 100
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Online course: How to get a job at a startup

Penelope Trunk

This online course runs four days: Feb. 29 – Mar. 3 from 6pm – 7pm EST. You can watch any of the videos on-demand if you can’t see them live. The cost of the course is $195, but if you order in the next four days the cost is $145. Sign up now. The first job I got at a startup blew my mind. I was learning so incredibly fast, and there was no limit to what my job could include.

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A Strategist's Guide to Blockchain

Strategy+Business

The distributed ledger technology that started with the bitcoin digital currency is rapidly evolving into a crowdsourced system for streamlining verification. If blockchain technology lives up to its potential, it could become a game-changing force in any venue where trading occurs, where trust is at a premium, and where people need protection from identity theft.

IT 60
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The Thought Leader Interview: Jonathan Haidt

Strategy+Business

Just like political views, people's perception of business morality is tied to deep cognitive sources. To Jonathan Haidt, the founder of Ethical Systems, the solution to business misdeeds is to rely not on business or government, but on ingrained habits driven by the design of everyday practices.

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Cancel Quiet Quitting: Detoxing Corporate Culture & Engaging Top Talent

Speaker: Jennifer Brick, Career Strategist and Author

Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.

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Sovereign Wealth Funds Can Be Management Leaders

Strategy+Business

An Australian sovereign wealth investment fund discovered that it could gain dramatically better returns by working more closely with the companies it invested in. But first, the fund leaders had to reframe some of their own thinking about their capabilities.

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Click Bait

Strategy+Business

Companies can maximize their investments in Web analytics if they focus tightly on priorities, layer human intelligence on top of smart technology, and enlist senior management to lead the charge.

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Corporate HQ and the Magnetic Pull of Cities

Strategy+Business

Why General Electric's shocking move to leave the Connecticut suburbs wasn't all that surprising.

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Krisztina "Z" Holly's Required Reading

Strategy+Business

The entrepreneur-in-residence for the City of Los Angeles Mayor's Office recommends three books to stimulate organizational entrepreneurship and innovation.

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Top Techniques for Coaching Your Contact Center Agents

Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic

The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.