Let's Grow Leaders

JULY 11, 2017

You’ve been working long hours, fighting the political and logistical battles to do what’s right for the business– and just as you think everything’s on track, the landscape changes… a merger, a reorganization, reduced funding… and you feel like you’re starting all over again. Most of the time when people come to me feeling burned out and exhausted–or even feel like they’re “losing their soul” it’s not that they no longer ca

Motivation 359

Motivation Accomplishment Leadership IT 359

Career Advancement

JULY 17, 2017

“Employees who believe that management is concerned about them as a whole person – not just an employee – are more productive, more satisfied, more fulfilled. Satisfied employees mean satisfied. customers, which leads to profitability.” ~Anne M. Mulcahy, former CEO of Xerox~. Client Theresa asks: Over the past year, two great employees on my team quit their new job.

Career Advancement 267

Career Advancement Solution Brainstorming Performance 267

On The Job

JULY 17, 2017

Recently the New York Times staff protested cuts to the copy editor staff, saying in a letter to management that they believed such a move would damage the quality of the product. One senior reporter described the copy editors as " the immune system of this newspaper, the group that protects the institution from profoundly embarrassing errors, not to mention potentially actionable ones.

Creativity 154

Creativity Education Management Management 154

McKinsey

JULY 21, 2017

Robots have long carried out routine physical activities, but increasingly machines can also take on more sophisticated tasks. Experts provide advice on the skills people will need going forward.

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HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.

Professional development

Eat Your Career

JULY 5, 2017

In the business world, it can be tempting to believe we’re all operating in the same objective reality. After all, we deal in things like facts and data. We forget sometimes that reality is actually quite subjective; it’s shaped by the observer. Different people can interpret the same facts and data in entirely different ways. In doing so, they can—in essence—create their own version of reality and shift the course of their future.

Career 84

Career Critical Skills IT 84

Let's Grow Leaders

JULY 18, 2017

I can’t tell you how many times someone has asked me to be their mentor, and when I asked what they were looking to accomplish–I was met with a blank stare. I guess they were just looking for me to start espousing wisdom to help get their career to the next level. But mentoring doesn’t work that way. To find a great mentor, start by being a rock star mentee.

Mentor 292

Mentor Accomplishment Career Networking 292

Career Advancement

JULY 3, 2017

Nothing is less productive than to make more efficient what should not be done at all. ~ Peter Drucker ~. Kevin had been hired to turn the company around. He arrived to find a sluggish, apathetic staff. Most were warry of the change and unwilling to stick their neck out for anything. Kevin moved immediately to work on the three things that would most affect your employee’s productivity.

Career Advancement 232

Career Advancement Accomplishment Executive Coach Executive Coaching 232

On The Job

JULY 26, 2017

You can't exactly put your finger on it, but somehow your job has started sucking the life force out of you. Every day you feel a little more depressed , a little more like maybe you should just call in sick and sit home and binge watch "Friends." Still, the thought of looking for another job is even more depressing. There's the business of writing the resume.

Management 134

Management Management Performance IT 134

McKinsey

JULY 21, 2017

Rapid advances in robotics and artificial intelligence are making inroads in the workplace, with machines carrying out physical and cognitive activities. What will this mean for employment?

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Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.

Education

Eat Your Career

JULY 17, 2017

As a career coach , I hear a lot of the same questions. While human beings are endlessly unique, they’re also surprisingly similar. Many people struggle with the same career and workplace challenges. One of the most common questions I hear is this: “How do I know when it’s time to quit?”. It’s a hard question to answer because there are so many considerations.

Utilities 61

Utilities Career Coach Career Coaching Company Culture 61

Strategy+Business

JULY 16, 2017

Even at a time when e-commerce and digital currency are ubiquitous, retailers and banks are still struggling to design and adopt large-scale systems that allow seamless, frictionless electronic payments.

Electronics 76

Electronics Retail Banking 76

Let's Grow Leaders

JULY 27, 2017

Welcome back to the Let’s Grow Leaders Frontline Festival. This month’s festival is about building brand awareness. Thanks to Joy and Tom Guthrie of Vizwerx Group for the great pic and to all our contributors! Next month’s Frontline Festival is all about team building. What’s your favorite team building experience? What are your best practices for building teams?

Media 265

Media Recruitment Accounting Management 265

Career Advancement

JULY 31, 2017

“Everything that irritates us about others can lead us to an understanding of ourselves.”. ~ C.G. Jung ~. Cassidy had overheard some snide comments. She knew people were making snap judgements, based on gossip , about her that just weren’t true. How could she change negative work perceptions and get her co-workers to think more positively about her?

Career Advancement 198

Career Advancement Communication Accomplishment Career 198

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

Solution

On The Job

JULY 31, 2017

Companies like Zappos often are seen as the standard bearers of the top-notch customer experience , but some companies trying to emulate them may find they fall short because they are missing a key component: an equally top-notch worker experience. The issue of worker satisfaction being tied to customer satisfaction is drawing enough attention that earlier this year Appirio commissioned Forrester Consulting to evaluate “the maturing of worker experience across industries.

Consulting 114

Consulting Management Management 114

McKinsey

JULY 27, 2017

A quick-service restaurant chain with thousands of outlets around the world is using data to drive a successful turnaround, increase customer satisfaction, and grow revenues.

Performance 111

Performance 111

Lateral Action

JULY 31, 2017

This week’s guest on the 21st Century Creative Podcast is Aileen Bennett, Roving Creative Director and Idea Thinker Upper. In today’s interview, we tackle a question that many creative people struggle with – what do you do when you look at the jobs on offer, and none of them seem the right fit? Not even […]. The post Creating a Job that Doesn’t Exist with Aileen Bennett appeared first on Mark McGuinness | Creative Coach.

Creativity 52

Creativity Creative Thinking 52

Strategy+Business

JULY 9, 2017

The shift to online shopping and in-store pickup for groceries -- led by Amazon and Walmart, heightened by Amazon's purchase of Whole Foods in 2017 -- represents an existential threat to many supermarkets and other food sellers. Most have responded by strengthening the periphery: prepared food, wine, artisanal cheese, locally baked bread, and organic produce.

Food 64

Food Solution Management Management 64

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At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.

Career

Let's Grow Leaders

JULY 3, 2017

Yesterday “Doug,” a participant in one of our Winning Well workshops, asked, “Karin, if I were to walk into your office right now with the goal of convincing you I’m a rock star, what behaviors would get your attention?”. I’m always intrigued by what comes out of the other end of my microphone during spontaneous Q & A— the raw advice bubbling straight from my heart without the benefit of the backspace key.

Solution 259

Solution Creativity Performance IT 259

World Economic Forum

JULY 18, 2017

The technology that enables Bitcoin could redefine how artists distribute and are paid for their work.

Creativity 52

Creativity 52

On The Job

JULY 24, 2017

I don't think anyone sets out to be a bad boss. Most managers I meet are really decent people. They work hard, try to help the people who work for them and really want to make a difference for their company and their team. But somewhere along the way, bad bosses happen. Maybe they feel they have to be "tough" to get results and so bully their workers.

Solution 114

Solution Management Management Communication 114

McKinsey

JULY 10, 2017

Senior executives need to understand the tactical as well as strategic opportunities, redesign their organizations, and commit to helping shape the debate about the future of work.

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Speaker: Jennifer Brick, Career Strategist and Author

Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.

Certification

Lateral Action

JULY 24, 2017

This week’s guest on the 21st Century Creative Podcast is Kristin Linklater, the world-renowned teacher of voice work for actors and speakers, and the author of Freeing the Natural Voice and Freeing Shakespeare’s Voice. I recorded this interview at Kristin’s Linklater Voice Centre, in her native Orkney, at the end of a week-long course on […].

Creativity 52

Creativity Creative Thinking 52

Strategy+Business

JULY 11, 2017

In his engaging and original book, Psyched Up: How the Science of Mental Preparation Can Help You Succeed, Daniel McGinn takes us far beyond the clichés of yoga poses, centering exercises, and nap rooms.

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Let's Grow Leaders

JULY 25, 2017

Have you ever felt this way? You’ve got great ideas. You care deeply. AND you’re frustrated. Why is no one picking up what you’re putting down? Don’t give up. Take a careful look at your idea in the context of your other behaviors and interaction with the team. Five Surprising Reasons Your Ideas Aren’t Being Heard. 1. You’re Under-Invested.

Career 257

Career IT Communication 257

Penelope Trunk

JULY 20, 2017

In the Mailbag section of my site I answered a question from a woman who is worried about becoming financially dependent on her spouse if she doesn’t work. If you’ve been reading my writing for even a short amount of time, you already know what I told her : All people who have children are dependent on their partner. Because being a single parent is a million times harder than being a team.

Media 75

Media Mining IT Performance 75

Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic

The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.

Construction