On The Job

MAY 3, 2011

After a week lounging around on the beach, I'm back on the job and trying to catch up with my blog. So, here's the latest column I did for Gannett/USAToday: Unfortunately, criticism is a part of the working world. • A co-worker criticizes your contribution to a report. • The boss criticizes the way you handled a client. • A co-worker criticizes your contribution to a report. • Even the lunch delivery person criticizes you for not having correct change.

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Performance Consulting Career Solution 239

Eat Your Career

MAY 17, 2011

Here’s a hard truth that some of you will hate to hear: If you don’t stand up for yourself and specifically ASK for what you want, need and deserve in the workplace, you probably won’t get it. Most people (your managers, coworkers, clients, etc.) aren’t looking out for anyone but themselves. This shouldn’t surprise or anger you. Yet every day, I meet professionals who are unwilling to take responsibility for their own needs and desires because they’re afraid or embarrassed.

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IT Management Management Career 104

Lateral Action

MAY 16, 2011

Every so often, someone unsubscribes from my blog or my free Creative Pathfinder course and leaves me some angry feedback. The gist of their complaint is that they signed up for some help with their creative career, and they don’t want to hear about marketing, sales or anything else to do with business. I know […]. The post Are You Looking for a Turtle with a Moustache?

Creativity 52

Creativity Career 52

Strategy+Business

MAY 24, 2011

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Strategy 78

Strategy 78

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Professional development

On The Job

MAY 10, 2011

I've written before about phone interviews , and my friend Scot Herrick over at Cube Rules recently addressed the issue in a helpful post. I think anyone can do well in a phone interview if they're prepared, but what happens when you get an ambush call? I know some recruiters like to do this -- call you during the dinner hour when the kids are screaming and the meatloaf in burning and the dog has just eaten a sofa cushion.

Recruitment 222

Recruitment Banking Career Communication 222

On The Job

MAY 6, 2011

I've had some strange experiences meeting people for the first time. I once attended a conference, and when I went to pick up my name tag, the person looked startled. "Wow!" she said to me. "You sounded blonde on the phone!" I'm not sure what that meant, and I know my response was along the line of, "No. I'm a brunette. Always have been." My point is that people often make assumptions about you -- even before they see you.

Strategy 204

Strategy IT Career 204

On The Job

MAY 20, 2011

In my early days at USA Today, I was looking up some obscure information in the newspaper's library (this was before online) on election night when I had quite the shock. Let me back up for a second and explain that election nights are notoriously one of the craziest times to work at a newspaper. Information is coming in fast and furious and editors are screaming at people to meet deadlines and the bad pizza they ordered is starting to ferment in your gut.

Mining 201

Mining Career Mentor Accomplishment 201

On The Job

MAY 31, 2011

Last week I wrote a post about what parents can do to help their college graduates who have to move back home until they find a job. Now, I'm going to write a post for college graduates who are jobless -- and it has nothing to do with writing a resume or brushing up on interview skills. Instead of watching CollegeHumor videos or "Scrubs" reruns, here are some things you can do now that will pay off once you get a job.

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IT Career 182

On The Job

MAY 16, 2011

I've read Jodi Glickman's stuff over at Harvard Business Review online for a long time, so it was great to get to finally connect with her for this column I did for Gannett/USAToday.com: Some of the stickiest workplace situations include a micromanaging boss, delegating unwanted tasks and stopping constant interruptions. The result? Workers who are stressed, overworked and resentful.Dealing with those scenarios are so difficult that some workers avoid them completely and just put up with the ann

Communication 177

Communication Solution Career IT 177

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Education

On The Job

MAY 26, 2011

I've been reading that it's better for your health and productivity to stand at your desk rather than to sit hunched over it like a gargoyle (who knew?), but I'd never really heard anyone personally vouch for it until my friend Eve at CareerDiva. Then, I got a tweet from Jeff Gothelf at The Ladders, extolling the virtues of standing at work. I called him and then filed this story for Gannett/USAToday: When Jeff Gothelf heard that standing while working at your computer had health benefits, he sa

IT 165

IT Development Career 165

Eat Your Career

MAY 19, 2011

Let’s talk about your weaknesses, shall we? Yes, I’m looking at you. Take a seat. Get comfortable. I know it hurts to hear, but you’re not perfect. Don’t worry. No one expects you to be. We all have weaknesses because (surprise!) we’re human. Knowing them—and effectively addressing them—can be a powerful tool in the professional world. Pretending like they don’t exist, on the other hand, can have tragic consequences.

IT 95

IT Motivation 95

Eat Your Career

MAY 24, 2011

I’m not naming names but I’ve worked for some pretty difficult people in my life. Oh, who am I kidding? They were jerks. It’s probably just the nature of the professional world. Some people are cut out for management and some aren’t. But what do you do when you’re stuck with a boss who’s a real pain in the you-know-what? Below, I’ve listed a few of my recommendations.

Solution 83

Solution Future Career Communication Career 83

Eat Your Career

MAY 12, 2011

In 1967, two psychiatrists named Thomas Holmes and Richard Rahe performed a rigorous study to better understand the correlation between stress and illness. Ultimately, they created the Homes and Rahe Stress Scale, a comprehensive list that ranks the 43 most stressful life events. ( You can see the list here. ). While much of the scale is predictable (death of a spouse ranks at the top of the list), there are several surprising things that stand out.

Career Change 73

Career Change Career Management Management 73

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

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Solution

Eat Your Career

MAY 4, 2011

One of my favorite lines from any movie is when Jeff Golblum, looking at the wrath of the dinosaurs in Jurassic Park, offers this profound thought: Your scientists were so preoccupied with whether or not they could, they didn’t stop to think if they should. I love this because it’s so applicable to my career coaching clients. This is the problem many people find themselves in with work.

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Career Career Coach Career Coaching Accounting 63

Lateral Action

MAY 9, 2011

Photo by Pablo Contreras. Insanity is doing the same thing over and over again but expecting different results. Rita Mae Brown We cannot continue to do the same thing every day and hope to remain competitive. In business as well as in life, change is not a choice, it’s a must. The options are very […]. The post How Creativity Gives Entrepreneurs an Edge appeared first on Mark McGuinness | Creative Coach.

Creativity 52

Creativity IT Creative Thinking 52

Lateral Action

MAY 3, 2011

Illustration: Oscar Ramos Orozco. It’s holiday season here in the UK (apparently there was a wedding somewhere) so I’m taking a little blog interlude. But if you’d like a little creativity and productivity reading – and if you’d like to know why I keep a samurai sword handy in my office – hop over to […]. The post Eccentric Creative People appeared first on Mark McGuinness | Creative Coach.

Creativity 52

Creativity IT 52

Eat Your Career

MAY 30, 2011

You’re invited to join me for this exclusive FREE webinar. I’ll be sharing tons of in-depth information about how to create and implement your own professional development plan. Whether you’re looking for a greater level of success and satisfaction in your current position or hoping to transition to a brand new career in the future, having a comprehensive plan is the most essential step toward achieving your goals.

Professional development 53

Professional development Development Future Career Career 53

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Career

Lateral Action

MAY 31, 2011

If you ever struggle with seeing a creative challenge through from concept to completion, you’ll want to listen to this audio interview I’ve just recorded with Steven Pressfield, bestselling novelist, Hollywood screenwriter and author of the creativity classic The War of Art. Steve has just released a follow-up to The War of Art called Do […].

Creativity 40

Creativity 40

Lateral Action

MAY 23, 2011

Creative people tend to have wide interests – it’s part of what makes us creative. But sometimes this blessing can turn into a curse, when we feel pulled in so many different directions that we don’t know which one to pick. This is the challenge facing Lateral Action reader Jonathan Price, who left this comment […]. The post Are You Torn Between Different Creative Ambitions?

Creativity 40

Creativity IT Creative Thinking 40

Strategy+Business

MAY 24, 2011

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Strategy 78

Strategy 78

Strategy+Business

MAY 24, 2011

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Strategy 78

Strategy 78

Speaker: Jennifer Brick, Career Strategist and Author

Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.

Certification

Strategy+Business

MAY 24, 2011

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Strategy 78

Strategy 78

Strategy+Business

MAY 29, 2011

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Strategy 75

Strategy 75

Strategy+Business

MAY 23, 2011

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Strategy+Business

MAY 13, 2011

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Strategy 62

Strategy 62

Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic

The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.

Construction