On The Job
JANUARY 4, 2011
Here's my 2011 gift to you: I'm not going to write a list of new year's career resolutions. I'm not going to come down in favor -- or not -- of setting goals for yourself this year. (If you'd like to read such a post, there are about 62 million out there floating around on the blogosphere. Take your pick.) Instead, I'm going to offer you a simple way to know if you're doing what you should be doing this year for your career.
Eat Your Career
JANUARY 9, 2011
The idea of career reinvention is nothing new. It’s an annual tradition for some people. I used to make a New Year’s resolution every year to “figure out what I want to be when I grow up.” Luckily, I got to cross that one off the list a few years ago! But, truth be told, career reinvention is a continuous process for most people. We’re all constantly growing and changing, so our professional goals have to be regularly re-evaluated and tweaked to keep up.
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Lateral Action
JANUARY 31, 2011
Image from Wikimedia Commons When Nathaniel Lee, the 17th century English dramatist, was confined to Bedlam – the original mental asylum, in London – he is reported to have uttered these words: They called me mad, and I called them mad, and damn them, they outvoted me. I think a lot of creative people can […]. The post How Do You Know If Your Idea Is Futile?
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On The Job
JANUARY 27, 2011
Blogs such as The Cynical Girl (by Laurie Ruettimann) have generated some entertaining -- and informative -- discussions about what older applicants should wear to an interview. The consensus seems to be that hair dye is a no-no (only professionally-applied highlights, please) and turtlenecks only call attention to your slacking neck skin, not hide it.
Professional Development Brief brings together the best content for development professionals from the widest variety of industry thought leaders.
On The Job
JANUARY 21, 2011
I do not call myself a gardener, because that seems to intimate that I have some level of proficiency at planting and growing stuff. Based on the number of plants, trees and bushes I ripped out last fall because they were dead, dying or just looked like crap, I'd say P. Allen Smith's job is safe. But in the story I did recently for Gannett/USAToday, I realize that sometimes I may need to use more of my "dump it and start anew" strategy for other areas of my life.
On The Job
JANUARY 14, 2011
I can't tell you the number of people in the last two years who recommended to me that workers should just "hunker down" or "keep their heads down" while the job market was in such turmoil. The thousands of people who were left shaking in their cubicles -- wondering if they'd receive the next pink slip -- reminded me of the old saying that there are no atheists in foxholes.
On The Job
JANUARY 17, 2011
“The brain will absorb only what the butt can endure.” -- Anonymous Who hasn't sat through a meeting and wished there would be a fire alarm (false, of course), just so the torture would come to an end? Raise your hand if you feel like you attend too many meetings, but fear proposing an end to endless meeting would lead to more meetings to discuss the issue?
On The Job
JANUARY 7, 2011
Writing is easy for me. Figuring out how to work my food processor or keep the cats from chewing on plastic bags until they puke is much tougher. Fortunately, there is help for those who struggle with writing. (And anyone who can figure out how to work my food processor is welcome to buy it at my next garage sale.) If you want to become a better writer, check out this column I did for Gannett/USA Today: Have you ever written an e-mail or report that uses phrases like "multiple regression analysi
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On The Job
JANUARY 25, 2011
Would you hire an ex-convict? Would you work with one? There's a story today in The New York Times about how some states are helping ex-cons find jobs in the hopes it will keep them from returning to prison. It's no secret that finding a job these days can be difficult, but can you imagine what it's like if you have a criminal record? That's certainly something you have to worry about if you get into trouble with the law.
Eat Your Career
JANUARY 11, 2011
As a career coach , I often work with people when they’re in the process of a major career transition. They’re moving slowly towards something great and new, taking serious action towards achieving what they once considered an impossible dream. And at some point, usually right when they realize that they’re making progress and that the fantasy they’ve been harboring for so long might actually become a reality, they kind of freak out.
Eat Your Career
JANUARY 5, 2011
I know the title of this article assumes the worst in you and maybe that’s not fair. But let’s be honest here. Statistics show that, right now, about half of you have already given up on your New Year’s resolution. And, in another few weeks, half of the people left will have forgotten all about it as well. It’s not that I don’t have faith in you.
Eat Your Career
JANUARY 24, 2011
I’ve always had really high expectations for my friends. Sometimes, this leaves me disappointed. But the people with whom I develop real friendships are truly the most trustworthy, compassionate people in the world. The other day, during a coaching class, the instructor asked a question that gave me pause. She said, “Would you be friends with you?”.
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!
Eat Your Career
JANUARY 19, 2011
Decisions are an inescapable part of life. We all have to make them and, big or small, the process can be daunting. How do you know you’re making wise choices ? What if you’re blinded by circumstances, emotions or bad intel? When it comes to making any kind of major career decision, serious deliberation is in order. But, even with careful consideration, bad decisions still get made.
Eat Your Career
JANUARY 16, 2011
Confession: I’m a recovering perfectionist. I say “recovering” because I recognize I have a problem and I’m committed to improving it. But I still have a ways to go. Last year, my motto was “Progress, not perfection,” and it served me well. I started this website, I produced two e-workbooks and I started actively working one-on-one with more coaching clients.
Eat Your Career
JANUARY 3, 2011
This post is part of my Bad Career Advice series in which I expose outdated, clichéd, and counterproductive advice for exactly what it is. A few years ago, a small book titled Don’t Sweat the Small Stuff became an overnight sensation in the self-help world. The general idea—that you shouldn’t get so bogged down in the details that you lose sight of the big picture—was fine in theory.
Lateral Action
JANUARY 27, 2011
EDIT: Registration for the Creative Entrepreneur Roadmap has now closed, and the latest group of students have started working their way through the course. If you’d like to be first to know next time the course is offered, you’re welcome to join the advance notice list. And next week we’re back to business as usual […]. The post The Creative Entrepreneur Roadmap Is Now Live appeared first on Mark McGuinness | Creative Coach.
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Lateral Action
JANUARY 24, 2011
Here’s a creative thought experiment for you: Go to this page on the official Orbital website, scroll down and hit ‘play’ on the track ‘Halcyon + on + on’ Listen to the music before you read the rest of this article. Once you’ve listened to it, stop and consider each of the questions in turn […]. The post The Heartbreaking Power of Context appeared first on Mark McGuinness | Creative Coach.
Lateral Action
JANUARY 21, 2011
Whenever people say to me “It’s all very well for people making digital products to have an online business, but I make real products/artwork,” I tell them about John T. Unger. John makes heavy-duty sculptures out of recycled tanks, with industrial welding equipment (follow him on Twitter to hear about it when he singes himself […].
Lateral Action
JANUARY 18, 2011
Illustration by Joan Vincent Canto, licensed from istockphoto A creative person needs three things to be happy: Freedom – to do what you want, when you want and how you want it. Not just in holidays and spare time – but also doing meaningful work, in your own way. Money – to maintain your independence […]. The post Free Ebook: Freedom, Money, Time – and the Key to Creative Success appeared first on Mark McGuinness | Creative Coach.
Lateral Action
JANUARY 13, 2011
Jean Miélot, 15th Century writer I’ve always wanted to be a writer. Not just a hobbyist or dabbler, but a professional, earning my living from my writing. Over the holidays, the thought occurred to me that I’ve now achieved my ambition, almost without realising it. No, I haven’t signed a book deal. I’ve been offered […].
Speaker: Jennifer Brick, Career Strategist and Author
Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.
Lateral Action
JANUARY 10, 2011
Photo of Piranesi engraving by Evil Preacher They say Rome wasn’t built in a day. And it was a full-time job. Think of lugging all that marble, laying pipes and foundations, raising columns and arches, tiling all those roofs, and doing all the fancy bits of decoration on the top. Not to mention organising supplies […]. The post How to Build an Empire in Your Spare Time appeared first on Mark McGuinness | Creative Coach.
Lateral Action
JANUARY 6, 2011
Image by Hugh MacLeod This is a golden age of opportunity for artists and creatives. Never before have you been able to get your work in front of so many people, at such a low cost, with so few gatekeepers barring the way. With a laptop, some free and cheap software, and a healthy dose […]. The post The 10 Biggest Mistakes Artists and Creatives Make <br />at Internet Marketing (and How to Fix Them) appeared first on Mark McGuinness | Creative Coach.
Lateral Action
JANUARY 3, 2011
If last year was difficult, make this year different. If last year was fear, make this year fight. If last year was glum, make this year glad. If last year disappointed, make this year deliver. If last year was meh, make this year more. If last year was weary, make this year worthwhile. If last […]. The post Make This Year Different appeared first on Mark McGuinness | Creative Coach.
Eat Your Career
JANUARY 27, 2011
This post is part of my Bad Career Advice series in which I expose outdated, clichéd, and counterproductive advice for exactly what it is. So, there’s this race, right? A nice guy versus a jerk. Who’s gonna win? According to popular belief, the jerk takes the prize every time. Nice guys just can’t compete. Apparently, all that goodness just slows them down.
Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic
The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.
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