Let's Grow Leaders
MARCH 19, 2013
“Humility is not thinking less of yourself, it’s thinking of yourself less” -C. S. Lewis Is humility teachable? Is humility developed by nature or nurture? Am I really audacious enough to write a post on teaching humility? Apparently yes. Let me add a caveat. I don’t have humility handled. I have the best intentions, but [.
On The Job
MARCH 19, 2013
If you sometimes feel powerless at work – even if you’re in a position of authority – you’re not alone. You may have tried pleading with others to cooperate, or even issued more than a few subtle threats. Such tactics may work for a while, but they’re usually not lasting and others will soon become resentful of your behavior. So how do you become one of those people that others really listen to?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Penelope Trunk
MARCH 23, 2013
So much of the world is based on how much people like you. For example, when you are in a job interview, there are three or four other candidates. All are qualified, because no one interviews people who cannot do the job—that would be a total waste of time. This means that interviews are about being enchanting. Whichever of the four candidates who the hiring manager most wants to hang out with all day is the one who gets the job.
Eat Your Career
MARCH 7, 2013
Your “stamp of approval” is precious. When you recommend someone for a job—whether a friend, family member, colleague or anyone else—your professional reputation is on the line. Your contacts trust you and you’re essentially asking them to transfer that trust to another person. If that person loses their trust for any reason, it transfers right back to you.
Advertisement
HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.
.jpg)
Lateral Action
MARCH 21, 2013
Painting by Natasha Wescoat licensed to Murals Your Way When I began as an artist, I was really enjoying the experience of selling my work directly to people. It was so much more exciting than hanging it on a wall in a gallery. I had more control over my work, when it was available and […]. The post How to Start Licensing Your Art (and Why You Should) appeared first on Mark McGuinness | Creative Coach.
Professional Development Brief brings together the best content for development professionals from the widest variety of industry thought leaders.
Let's Grow Leaders
MARCH 14, 2013
According to the 80 20 Rule, 20% of your team is carrying 80% of the load. If that’s the case, 80% could do substantially more. Have you come to except the Pareto Principle as a given? Of course, your performance management structure counts these slackers to make for a nice bell curve. So maybe it’s easier to [.] The post How to Break the 80 20 Rule appeared first on Let's Grow Leaders.
On The Job
MARCH 14, 2013
A couple of years ago I played the game Cranium for the first time. When the challenge was for my team to correctly spell "pharaoh," of course they chose me to take it on. That turned out to be a mistake as I confidently spelled it "pharoah." I'll be the first to admit that even as a professional writer, I sometimes make mistakes. But I try not to, because I know my professional reputation is at stake (not steak).
Penelope Trunk
MARCH 19, 2013
No one wants to seem old and outdated. The key to avoiding this is learning how to think like the next generation. So recognize what you care about that younger people don’t care about. Not like a house and mortgage – that stuff is dependent on what stage of life you’re in. I’m talking about things that are not dependent on stage of life - values and your outlook, which tend to be more generational.
Eat Your Career
MARCH 6, 2013
Ready to quit your job? Don’t make any sudden moves! Your number one concern should be protecting the professional relationships you’ve been building with your colleagues. These people may be valuable professional contacts and references for you in the future…but only if you make the transition smooth and easy for everyone. In my recent segment with Fox 31 Denver’s Good Day Colorado , I address this topic and provide some simple tips for quitting without burning your brid
Advertisement
Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.
Let's Grow Leaders
MARCH 8, 2013
You’ve got good people on the team, but they lack confidence. Which leadership traits should you rely on? “A good leader inspires people to have confidence in the leader, a great leader inspires people to have confidence in themselves” - Eleanor Roosevelt You’ve worked hard to build a strong repetoire of leadership skills. How do you [.
Let's Grow Leaders
MARCH 15, 2013
I am delighted and humbled by the response to the Frontline Festival. I asked my friends and colleagues to share their best advice for frontline leaders. Wow! Read these posts and you will emerge stronger. Perhaps read one a day, you’ve got enough for a month. I am pleased to share their gifts with you. [.] The post Frontline Festival: A Leadership Carnival for Frontline Leaders appeared first on Let's Grow Leaders.
Let's Grow Leaders
MARCH 5, 2013
“If you want them to understand and catch your passion, you’ve got to give them more than the facts. Tell them the story behind your own excitement, and they’ll begin to latch onto your vision” -Jeremy Kingsley, Inspired People Produce Results I’m assuming if you’re reading this post you’re passionate about leadership or the vision [.
Let's Grow Leaders
MARCH 7, 2013
Are you good at angry? Or, do you waste your “mads?” Angry informs. Angry teaches. Mad makes us care. Unless it doesn’t. Use anger to fuel passions and accomplish change. Don’t respond with frustration, outbursts, or retaliation. All you’ll have then is embarrassment, regrets and apologies. When you are really ticked off, don’t just get [.
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!
Let's Grow Leaders
MARCH 28, 2013
Words uncover meaning. Words inform. Words create community. I’m always looking for ways to keep my remote team connected, growing, and thinking. So, I sent a quick email off to my organization: “what’s one word that inspires your leadership?” The responses came pouring in… within 24 hours, over 40% of my organization had whittled [.
Let's Grow Leaders
MARCH 20, 2013
If you are a leader, you will frustrate your team. You don’t mean to. You likely frustrated someone today. I know, I know, you’re boss frustrates you too. I asked our community through Let’s Grow Leaders Facebook, Twitter and other social media forums, about “how leaders frustrate their teams…” Please feel free to add yours [.
Let's Grow Leaders
MARCH 18, 2013
A “stand and deliver” presentation on your results is always nerve-wracking. But– watching your team do one is down right scary. You care about your people, and these things can get ugly. Leverage your own experiences. Help your team to build more powerful presentations. Help your team to talk strategy. Remember when you… couldn’t sleep [.
Let's Grow Leaders
MARCH 11, 2013
Apparently this is an attractive and dangerous fantasy. This month the Harvard Business Review LinkedIn Discussion Forum has been visualizing “the ideal boss.” The discussion has attracted over 300 comments from thought leaders around the globe. Top 10 Characteristics of an “Ideal” Boss As I read the comments, I did a rough stroke count of [.
Advertisement
At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.
Let's Grow Leaders
MARCH 21, 2013
You care deeply. Change must happen. They need you. You are qualified. You have big ideas. “I’m not sure I’m ready.” “I might fail” “I’m scared” “It’s too much work” “I’m too busy” “No One Asked Me” My friend ran up to me while we were waiting to pick up our kids. “I’ve got this [.
Let's Grow Leaders
MARCH 27, 2013
“Okay, we need everyone’s full attention… so here are the meeting rules. No texting. No sidebars. Full participation…” If you have to start your meeting with ultimatums, something is wrong. Sure you could scold the team into paying attention. Better yet, figure out why they don’t want to. 3 Reasons Your Meeting is a Waste [.
Let's Grow Leaders
MARCH 4, 2013
Have you ever received frustrating feedback? Have you ever wanted to shout, “are you freaking serious?…” “Have you looked at the impact YOU are making?” ”I don’t want to roll like you…” How do you know if the feedback is frustrating because it’s wrong… or because it’s exposing a sensitive blind spot.
Let's Grow Leaders
MARCH 1, 2013
What questions cause you to pause? What questions lead to helpful reflection? Today I share two questions I find helpful… What questions do you use to guide your daily leadership? Q1: How can I be most helpful? “When I was a boy and I would see scary things in the news, my mother would [.] The post 2 Helpful Questions to Ask Yourself Each Day appeared first on Let's Grow Leaders.
Speaker: Jennifer Brick, Career Strategist and Author
Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.
Let's Grow Leaders
MARCH 22, 2013
You’re the best at what you do. You’re a technical genius. You skip to work. And now…you’re feeling pressured to move to the next level. You’re honored, and humbled. It would mean more money. But, you see what your boss goes through. All those people problems. Questions of job security make you queasy. You are [.
Let's Grow Leaders
MARCH 12, 2013
It was March over a decade ago. I had just finished singing Amazing Grace and was headed down from the choir loft back to my pew. My Dad began the eulogy for my Grandma, who had died that week. He looked at his brothers and sisters in the first row and said, “I am thankful for expectations.” Me [.] The post The Power of Great Expectations appeared first on Let's Grow Leaders.
Let's Grow Leaders
MARCH 26, 2013
I had lunch with some old friends– the kind you miss deeply without even knowing. I was once their leader. Now, I feel powerless to help. I am grateful for the heavy, important hearts entwined in conversation. Their frustrated hearts continue to survive the downsizing. Other friends have not made out as well. Perhaps… So [.] The post Optimistic Hearts on a Disappointed Road appeared first on Let's Grow Leaders.
Let's Grow Leaders
MARCH 29, 2013
Being agnostic to trolls, I took a day off work for growth and adventure. As I stepped off the train in Manhattan, my phoned beeped of a “tweetup” at the “Black Door.” A Tweet Walks into a Bar I got to the hotel and asked the concierge for directions. He looked at me… “change your [.] The post Trolls in Chelsea: How to Manage Meanies appeared first on Let's Grow Leaders.
Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic
The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.
Expert insights. Personalized for you.
503 
Let's personalize your content