July, 2021

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How Smart Leaders Help a Team Work Better Together: Plan Breakdowns

Let's Grow Leaders

Expect common breakdowns to help your team work better together. Does your team get derailed by miscommunication, hurt feelings, customer service challenges, or another department’s dropped balls? These common relationship breakdowns don’t surprise effective leaders. On the contrary–smart leaders know it’s not a matter of if they’ll happen, but when.

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6 of the Most In-Demand Skills for the Future Workplace

Career Advancement

“Change equals self-improvement. Push yourself to places you haven’t been before.” – Pat Summitt. The future workplace will require its leaders to have a particular skillset that allows them to be adaptable and effective within a climate of change. Recently, I shared insights on the most in-demand skills for the future that the leaders of tomorrow’s workforce need to develop.

Mentor 156
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3 Things to Consider If You're Thinking of Quitting Your Job

On The Job

Are you ready to quit your job? If so, you're not alone. As we emerge from the pandemic, many people are looking at their jobs and thinking: "Is this the best I can do?" Thinking that the grass is greener on the other side is nothing new, and with the flood of new job openings it makes sense that you should take stock of your career and assess whether it's in a good place.

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Buy now, pay later: Five business models to compete

McKinsey

Financing at the point of sale may be a small share of unsecured lending in the United States today, but it’s growing fast. Banks seeking long-term growth should explore market entry, and merchants should reassess their financing offers.

Finance 145
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HIA Technologies Turns a New Chapter in Professional Development and Training

HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.

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32 Fun Zoom Icebreakers You Should Definitely Try In 2021

Vantage Circle

We like our Zoom icebreakers the way how we like our pizza— fun, good for sharing, and over in 5 minutes or less. But first, what exactly are Zoom icebreakers? Zoom Icebreakers are any virtual activity or question that helps in making remote team members feel comfortable and connect with each other during virtual meetings on Zoom. It can be referred to an actiivty used for "breaking the ice" or "removing the tension" in any group.

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How Do I Maintain Productivity as I Return to the Office? (Video)

Let's Grow Leaders

If you’re like so many managers we’re talking with, working from home enabled you to be surprisingly more productive. So, how do you maintain these new levels of productivity when you head back to the office? How do you “land in the and” to support your team without burning out. 7 Ways to Maintain Productivity as I Return to the Office #AskingForaFriend. 7 Tips for staying productive as you return to the office (or move to hybrid work. ).

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Time Management Self-Assessment: Rate Your Skills!

Eat Your Career

I am a big believer in the power of self-awareness. All growth starts with understanding where you currently are. I am also passionate about all things related to time management. Recently, I wanted to assess my own skills in this area, so I did a personal inventory. I thought I’d recreate that for you as a self-assessment tool, so you can take stock of your skills in this area as well.

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How to Get a Job After Military Service

On The Job

Women in the military who decide to transition into civilian life will find that their proven work ethic and dedication to getting a job done are valuable attributes to private-sector employers. But, challenges remain in finding work post-military. For example, military job titles can be confusing to private-sector hiring managers. Or, female service members may never have had a civilian job before, so they may not know how to write a resume and cover letter or prepare for a job interview.

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COVID-19 and education: The lingering effects of unfinished learning

McKinsey

US states and districts have the opportunity to not only help students catch up on unfinished learning from the pandemic but also tackle long-standing historical inequities in education.

Education 145
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The Ultimate LMS Buyer’s Guide: Everything You Need to Know When Purchasing an LMS

Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.

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110 Funny Work Quotes To Jazz Up Your Workplace

Vantage Circle

Without lively chats and witty humor, the workplace might become the last place on earth where anybody would want to be. So how about making the environment a tad bit more lively? Amazingly enough, we may have just the thing for you. A hilarious list of funny work quotes that would be perfect for your workplace. Do you know that every chuckle or shared joke brings with it a slew of business benefits, according to research from prestigious schools like Wharton, MIT, and London Business School?

IT 105
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The Most Thorough Guide to Executive Coaching in 2021

CoCaptain

60 years ago, executive coaching was virtually nonexistent; 50 years ago, it began to emerge as a service strictly reserved for CEOs and C-suite executives as the last resort when they weren’t performing at their best. In these past decades, executive coaching has slowly but surely been on an upwards trajectory in demand. Today, things have largely changed within the coaching world.

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The Problem With Sandwich Feedback Video (and what to do instead)

Let's Grow Leaders

The sandwich method of giving feedback has long been taught as a coaching and feedback technique. What is the Sandwich Feedback Technique? You start by telling them something great about their performance. Then you give them the constructive feedback you really want them to hear. And you follow it up, with some more positive feedback. Why the sandwich technique doesn’t work.

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Help with Cross Functional Teams

CMOE

Help! Is It Possible to Improve Teamwork in a Cross-Team Environment? How Do I Do it? The above question is one that is frequently asked by customers and clients who are experiencing a variety of team challenges that exist across the enterprise. The increasing complexity of organizational structures (or lack thereof) can often lead to several unique issues as cross-functional teams look to cooperate and create meaningful long-term performance while trying to discover efficiencies and build bette

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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Tips for Women Re-entering the Workplace

On The Job

Traditionally, employment gaps on resumes have been a source of concern to hiring managers. Some recruiters assumed that people with resume gaps might be bad employees or undesirable — and therefore unhireable — for some other reason. Even for women who took time off to raise children, employment gaps could spell trouble during a job search. The pandemic may have turned this old thinking on its head.

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Overcoming stigma: Three strategies toward better mental health in the workplace

McKinsey

Employees are worried about their mental health as they return to the workplace after the COVID-19 pandemic. Stigma can exacerbate their concerns, but employers can thwart its impact.

Strategy 141
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6 Types Of Diversity Training For An Inclusive Workplace

Vantage Circle

We all know that having a non-existent DE&I program hurts your brand's value. But do you know how to lay the groundwork for a successful diversity program? It is achieved through intensive diversity training. A diversity training program is an essential step towards creating a great company culture. But did you know many types of diversity training leaders can choose to promote tolerance and equality in the workplace?

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Executive Coach vs Business Coach–What is the Difference?

CoCaptain

Choosing what type of coach you need is the first step in your journey to professional actualization and improvement. However, it can be a tricky step, especially if you are new to the world of professional coaching , because there are so many different types of coaching services available , different coaching niches and specialties that might make it hard to choose the perfect fit.

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eWOW 2023 Virtual Summit #OwnYourGrowth

At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.

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Share Your Ideas: Practical Ways to Ensure Your Voice is Heard

Let's Grow Leaders

How to Overcome FOSU (Fear of Speaking Up) and Share Your Ideas. You want to share your ideas to improve the business, but if you’re like many employees we work with sometimes it’s hard to know just how or when to share them. Maybe you’ve had a bad experience before and it feels safer to stay silent. Or, perhaps you’re not quite sure if your idea is a good idea.

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How to prepare for ICF’s Coach Knowledge Assessment (CKA)

Coach Training World

The post How to prepare for ICF’s Coach Knowledge Assessment (CKA) appeared first on Coach Training World.

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Has Mentoring Been Damaged by the #MeToo Movement?

On The Job

It's never been easy being female in the workplace, and, in 2021, that hasn't changed, especially if you are a woman who is looking for a male mentor in the post-#MeToo era. In 2018, when Hollywood producer Harvey Weinstein was accused of sexually abusing women who worked for him, no one could predict how the accusations — and the rape conviction that followed — would impact women across industries.

Mentor 130
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Three keys to building a more skilled postpandemic workforce

McKinsey

Many companies face large, and growing, skills deficits. A few companies approach skill building in a more integrated way—and are quietly gaining an edge on rivals.

Strategy 145
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Cancel Quiet Quitting: Detoxing Corporate Culture & Engaging Top Talent

Speaker: Jennifer Brick, Career Strategist and Author

Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.

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4 Essential Change-Management Leadership Skills

CMOE

Being a great leader requires the ability to adapt to change. As industries and technology continuously evolve, adaptability is essential to an organization’s long-term viability. Unfortunately, not enough leaders are equipped with the right training or knowledge to effectively lead their team members through change; almost two-thirds of employers noted that a lack of change-management expertise was a problem during their recent initiatives.

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How to be a Leader When You Have Less Experience

Eat Your Career

This video is an excerpt from a live Q&A session with Chrissy Scivicque, Career Coach & Corporate Trainer. The full video is available in the Career Success Library. A participant in our recent Q&A session asked: “What are some strategies to be an effective leader when there are colleagues in your team who are more experienced and also have been at the company longer than you?

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Lead Your Team to Make Better Decisions, Faster

Let's Grow Leaders

When decision-making or problem-solving meetings bog down and become a waste of time, there are usually two problems causing the stagnation. In this episode, you’ll get the tools to overcome both of these problems before they derail your team. Take these two quick actions before you discuss any problem and your team will make better decisions – faster.

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Introducing Barbara Patterson Cerullo, Whole Person Life Coach

Coach Training World

The post Introducing Barbara Patterson Cerullo, Whole Person Life Coach appeared first on Coach Training World.

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Top Techniques for Coaching Your Contact Center Agents

Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic

The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.