January, 2017

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Stop This Terrible Habit You Don’t Even Know You Have

Let's Grow Leaders

How do I know you have it? Because I have it too. Most high-performers do. It’s a sneaky little bugger, because on the surface it really feels like you’re doing the right thing. And on most levels you are. It’s a Winning Well core competency taken to extremes. But if you go too far, the stress will crush your spirit and undermine your confidence.

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Don’t Let Your Work Speak for Itself: 3 Ways to Increase Your Visibility

Career Advancement

“Setting goals is the first step in turning the invisible into the visible.”. ~Anthony Robbins~. Anne asks: The people I work with on a daily basis appreciate the work I produce. But I’m having trouble expanding my reputation for high-quality work beyond them. How should I approach my work in order to become more visible in my workplace ? Joel replies: Here are a few strategies that will help you gain visibility, which requires careful self-branding.

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5 Ways to Make a Great First Impression

On The Job

I want you to think back to the last person you met for the first time and name as many details about the person as you can. Now, look at your list and consider the first three items. Do they look something like this? 1. Limp handshake. 2. Rarely made eye contact. 3. Awkward conversationalist. Or, more like this: 1. Great smile. 2. Confident manner. 3.

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Harnessing automation for a future that works

McKinsey

Automation is happening, and it will bring substantial benefits to businesses and economies worldwide, but it won’t arrive overnight. A new McKinsey Global Institute report finds realizing automation’s full potential requires people and technology to work hand in hand.

IT 112
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HIA Technologies Turns a New Chapter in Professional Development and Training

HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.

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33 Ways to Great Management Consulting

SchellingPoint

Follow. ( 14 Followers ). X. Follow. E-mail : *. Follow. Unfollow. The post 33 Ways to Great Management Consulting appeared first on SchellingPoint Website.

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5 Signs Diaper Drama Is Destroying Your Culture

Let's Grow Leaders

Diaper Genies are a FABULOUS invention– for parents and nurseries. They hide the stink of a poopie diaper and exponentially increase the interval necessary to empty the trash. The stink stays conveniently wrapped tightly in plastic so no one can smell it. The stink is unavoidable and the Diaper Genie provides a welcome reprieve. But sadly, in so many companies around the world, I see a similar effect.

Solution 349
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Overcome speaker anxiety to become a fearless and engaging speaker

Career Advancement

Guest Post by Deborah Shames. I confess. To this day, I experience anxiety before delivering a keynote or leading my business group. I have trouble quieting my mind and sleeping the night before. I imagine everything that could go wrong, and question whether I’ve prepared enough. This may not sound like a surprising admission, since 74 percent of the US population surveyed in 2013 shares a fear of public speaking.

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How to Get Colleagues to Trust You

On The Job

When you buy your popcorn at the movies, you probably don’t have more than a fleeting thought about the concession clerk, which is why such a relationship is referred to as transactional. You hand over the cash, and the clerk hands over the popcorn. It’s a transaction, and you don’t have any real investment in that relationship. But at work, you probably chit-chat with colleagues before beginning a work-related discussion.

IT 125
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A smart home is where the bot is

McKinsey

Within a decade, our living spaces will be enhanced by a host of new devices and technologies, performing a range of household functions and redefining what it means to feel at home.

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The Ultimate LMS Buyer’s Guide: Everything You Need to Know When Purchasing an LMS

Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.

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Are you nourishing your brand? Or smothering it?

Inventive Problem Solving

I married an English gardener. She's part artist, part scientist, part gentle guide and part tough taskmaster. Over the years I've progressed step by step as her assistant. After hauling bag after bag of dark, pungent mulch to the flowerbeds I eventually was taught how and when to prune and clip and weed and deadhead. I'm learning that each plant and flower requires its own particular amount of water, sunlight and space to thrive.

IT 52
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Why Good Employees Do Bad Things

Strategy+Business

Kellogg professor Maryam Kouchaki talks to s+b about the causes of unethical behavior in this Young Profs interview, shedding light on how scandals take hold. She also describes some of the interventions that can help people behave morally themselves and to become emboldened to speak up when they witness wrongdoing.

65
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7 Surefire Ways to Gain More Credibility in the New Year

Let's Grow Leaders

It’s the time of year where many of us are talking about what we want to lose–a few pounds, some bad habits, a toxic relationship. Today, I’m inviting you to consider what you have to gain– investing in a few key actions to improve your credibility and enhance your reputation. 7 Surefire Ways to Gain More Credibility in 2017.

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5 Tips to Make Collaborative Problem Solving Work for Your Team

Wrike

For project managers, the art of problem solving lies in getting people together who all have their own areas of expertise and then finding the most effective and efficient way to move forward. This can be a complicated, painstaking process, and it’s often easy to lose sight of the big picture along the way. Still, by taking on collaborative problem solving with clear goals, leaders are more likely to discover smart, creative solutions to help the team progress in its mission.

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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It's Time to Stop Mindless Collaboration

On The Job

It certainly seems to make sense that collaborating can lead to better results, but it’s the sort of touchy-feely subject that many senior leaders don’t believe can lead to real bottom-line payoffs. But new research shows that collaborating in the right way can boost revenues and profits and offer better solutions to customers, who in turn become more loyal.

IT 125
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Using talent management to create value

McKinsey

You’ve got great people—but are you realizing their potential? CEO.works founder Sandy Ogg explains why companies must link talent to value, and what that means for the role of HR.

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Harness your built-in drive to invent

Inventive Problem Solving

Perhaps Ben Franklin said it best, "Man is a toolmaker". All we have to do to prove that this statement remains true is to reach for our smartphone. Managing the explosion of new tools to interact with the world around us can sometimes feel daunting (special retreats are now available to help us unplug from the irresistible lure of our continual connectivity).

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The Serious Business of Sandboxes

Strategy+Business

As the pace of digital disruption accelerates, corporate leaders are seeking creative ideas to solve new problems. But large, complex, multinational organizations are often much better at stifling creativity than fostering it. That's why companies should create "sandboxes" -- communal offices spaces, virtual meetings, and other collaborative environments that eliminate organizational silos, encourage collaboration and allow workers to remove personal blinders and see how their colleagues work in

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eWOW 2023 Virtual Summit #OwnYourGrowth

At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.

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4 Secrets to a Successful Performance Improvement Conversation

Let's Grow Leaders

You sit down for an earnest performance improvement conversation. Things improve for a minute. And the next day (or the day after), she’s back to her “hot mess” behavior. Sound familiar? Maybe it’s her. Some people are hard to reach. But before you write her off as “unfixable,” take a hard look at your approach. Center Your Performance Improvement Conversation Around These Four Components.

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Career Success A to Z: H is for Honesty

Eat Your Career

This article is part of a series. Learn more about it and access links to other articles in the series here. My goal in this series is to talk about important concepts related to career fulfilment in a fun and unusual way. So today’s topic of “honesty” is a very important one indeed. Now, the honesty of which I speak is multi-faceted. You have to be honest both in your actions and in your heart.

Career 45
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Why It's Time to Stop Suffering in Your Job

On The Job

There you sit, at the pinnacle of your profession. Successful, well-respected, making good money. It took lots of hard work, a little bit of luck and many personal sacrifices. Still, it was worth it. Wasn’t it? Unfortunately, many people in this exact position are saying “no.” They’re not doing something they like, they’re not happy, they’re not able to say they like what they’ve done with their life.

IT 125
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How to accelerate gender diversity on boards

McKinsey

Slow progress in adding more women to boards has dominated the conversation. But tips from standout companies are more likely to inspire others to take firmer action.

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Cancel Quiet Quitting: Detoxing Corporate Culture & Engaging Top Talent

Speaker: Jennifer Brick, Career Strategist and Author

Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.

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Brand Warriors Have Courage, Skill & Fight

Inventive Problem Solving

Fighting off the pirates trying to steal your customers is a full time, full contact sport. Your competitors will give you no quarter. Sitting on the sidelines, believing you can prevail and hoping for success will just not cut it. In 2017, everyone in your organization and every one of your partners who touches a customer must become your brand's relentless champion.

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Microsoft Starts Up

Strategy+Business

The asymmetry between large companies and startups, in terms of power, structure, and decision-making speed, means that it's not as easy as it may seem to forge mutually beneficial connections and nurture them over time. A 10-year study of Microsoft's partnership initiatives reveals valuable insights for multinationals competing to build their own innovation ecosystems.

IT 60
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Frontline Festival: Leaders Share Goal Setting Strategies for their Teams (and Themselves)

Let's Grow Leaders

Welcome back to the Let’s Grow Leaders Frontline Festival. This month’s festival is all about goal setting (especially with your team) for the new year. Thanks to Joy and Tom Guthrie of Vizwerx Group for the great pic and to all our contributors! Next month’s Frontline Festival is all about creating connection. The question for the month is: What have you done to create connection with your team ?

Strategy 287
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Career Success A to Z: I Is For Initiative

Eat Your Career

This article is part of a series. Learn more about it and access links to other articles in the series here. This week, I want to talk about one of my favorite topics: Initiative. This is a critical part of being proactive—another topic I’m passionate about. In fact, my book, The Proactive Professional , discusses the importance of taking initiative in-depth, and it also addresses how to do it appropriately in the workplace.

Career 40
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Top Techniques for Coaching Your Contact Center Agents

Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic

The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.