On The Job

OCTOBER 27, 2008

Watch out: 5S may be coming to your workplace. And if it does, well, you have my condolences. I first read about 5S several months ago, and hoped it was a bad blip on the radar screen, sort of like a new High School Musical cast being assembled. But no, there it was on the front page of the Wall Street Journal this morning. For those who haven't heard of 5S (sort, straighten, shine, standardize and sustain), it was originally designed for the manufacturing floor as a way to keep things neat and

Manufacturing 180

Manufacturing Solution Communication Performance 180

Lateral Action

OCTOBER 31, 2008

Let's face it: in the online arena, distractions are imminent and inevitable. There are just too many online properties that beg for your attention -- and before you know it, hours have passed and you didn't finish that project you meant to complete. This is especially more challenging for the Marlas in the house, as creativity requires being ahead of the curve.

Creativity 52

Creativity Media Communication Milestones 52

On The Job

OCTOBER 22, 2008

When was the last time you did something courageous at work? I'm not talking about cleaning out the office fridge (although that does take gumption) or trying a new font on your report. I'm talking about stepping out of your comfort zone, doing something that made your palms sweat or your knees quake. You may be wondering why in the world you would do something scary at work, when just being at work these days is frightening enough.

Career 179

Career Performance IT 179

On The Job

OCTOBER 30, 2008

After 9/11, I was struck by the sense of caring we showed for one another. It was a horrible, stressful time, but it seemed to bring out the best in us. We began to look out for one another, even at work. We shared our mutual pain about what had happened, and even expressed our fear for the future. Office squabbles seemed ridiculous, and petty jealousies even more so.

IT 100

IT 100

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Professional development

On The Job

OCTOBER 24, 2008

As an employee, it's often nerve-wracking to see managers troop into a meeting during these difficult financial times. What are they talking about? Is it good? Is it bad? Are they debating who is going to get laid off? Plans for a big project? What critical decisions are they making that the fate of dozens -- perhaps hundreds -- of employees hinge upon?

Management 100

Management Management Performance Career 100

On The Job

OCTOBER 17, 2008

If one more person tells me not to panic, well, I might just panic. The truth is, we get up every morning and we're not sure what is going to happen. The stock market will rise. It will fall. Chicken Little will go running down the street screaming something about the sky. So, while it's easy for all the experts to tell us not to panic, it's kind of hard not to be a teensy bit apprehensive about what might await us every day.

Career 100

Career IT 100

On The Job

OCTOBER 15, 2008

The directive is pretty clear from the employment world in these tough economic times: "Remain relevant." But the unspoken addition is this: "Or you could be out on your ear." Right now, it's critical that you become more focused than ever on your job and your employer. That means the first thing you've got to do is cut down on distractions. Because if you're distracted, you're not as productive, as creative or as critical to your company.

IT 100

IT Networking Entertainment Creativity 100

On The Job

OCTOBER 13, 2008

Six months ago on this blog I wrote about a smart and talented lawyer with four beautiful children who had a drug and alcohol addiction. The story, I said, was that of my cousin and her struggle for recovery in a world where she had once had it all -- but was stripped of nearly everything because of her battles with her addictions. She died last week.

Insurance 100

Insurance Medical Company Culture Motivation 100

On The Job

OCTOBER 10, 2008

Stress. If you're not feeling it these days, I want some of whatever you're drinking. Because with the latest economic news making most of us feel like we're on some sadistic new ride at Disney World, stress is catching up with most of us in one form or another. And nowhere is that more evident than at work. After all, we spend a major portion of our time there every day, and the demands to perform are multiplied right now.

Performance 100

Performance Career IT 100

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Education

On The Job

OCTOBER 8, 2008

Generation Y appears to have an image problem. According to a recent survey by JobFox , recruiters aren't too keen on GenYers, and only 20 percent said they were "generally great performers" as compared to 63 percent who said baby boomers (age 43-62) were great performers, 58 percent lauding GenXers (age 29-42) and 25 percent saying traditionalists (63-plus) were great performers.

Recruitment 100

Recruitment Performance Management Management 100

On The Job

OCTOBER 6, 2008

There's no escaping the economic news lately, and most of us go to work every day just trying not to think about our dwindling 401(k) plans or pensions. But even if we're trying to block it out, most of us are carrying an extra level of stress as we try to do a job already demanding more of of us than even a year ago. Add to that the upcoming presidential election, and we're creating a volatile situation where our workplace can become a boiling point for a lot of pent-up anxieties, says one work

Communication 100

Communication Management Management Performance 100

On The Job

OCTOBER 3, 2008

Have you ever been at work, and you think you have perhaps fallen into another dimension? That maybe Ashton Kutcher is going to show up and explain that you've been punked -- that what you're going through isn't really, well. real ? Unfortunately, we're not celebrities, and the bizarre things we end up doing at work are not practical jokes. Let's look at some of the.

Entertainment 100

Entertainment Career IT 100

On The Job

OCTOBER 1, 2008

When there are stressful times in the workplace, you can bet it's going to bring out the best in a lot of people -- and the worst. Unfortunately, job seekers may not discover which category a boss falls into until it's too late. For example, good bosses will understand that the continuing tough economic news means they need to rally the troops, to stick close to employees and make sure employees see they are calm in the face of bad economic news, determined to keep doing the best possible job.

Hospitality 100

Hospitality Management Management Career 100

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

Solution

Lateral Action

OCTOBER 29, 2008

237 authors from across the globe have contributed to The Age of Conversation 2 , a book published today in aid of the children's charity Variety. Rock stars Drew McLellan and Gavin Heaton have assembled a stellar lineup, all riffing on the theme 'Why Don't They Get It?'; in relation to the new media/communications landscape. I'm on backing vocals, having contributed one of the 400-word chapters, titled 'Peripheral Creative Vision'.

Creativity 52

Creativity Media Communication IT 52

Lateral Action

OCTOBER 27, 2008

There’s no doubt that rock stars can be creative entrepreneurs, just like entrepreneurs can be creative rock stars. But Kurt Cobain? It may seem a stretch to call Kurt Cobain and Nirvana entrepreneurs. After all, Cobain was so disturbed by fame that he ultimately took his own life to escape the pressure. The success of the album Nevermind was an accident of creative genius by punk rockers who reluctantly hit it big, right?

Creativity 52

Creativity Retail Media IT 52

Lateral Action

OCTOBER 24, 2008

Serious question. This is the final post in a series that has looked at creative rock stars - the creative entrepreneurs who get paid to do what they love and to wow their audience. When they succeed, they have an incredible life. They get to reinvent themselves and live life on their own terms. They get to work and play with other cool creative dudes.

Creativity 52

Creativity Management Management Solution 52

Lateral Action

OCTOBER 22, 2008

It's a cliche for artists and creatives to say 'I love my work so much I'd do it free' - but unfortunately there are people out there prepared to take us at our word. Just ask Howard Tate. In 1966 he was an aspiring soul singer working as a bricklayer. One day he got home from the building site to find a Cadillac parked at his front door. In the car was Bill Fox, one of the partners in the record company he had recently signed for.

Creativity 52

Creativity Career Insurance Creative Thinking 52

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Engineering

Lateral Action

OCTOBER 20, 2008

Photo by computerhotline. Who wouldn't want to be a creative rock star ? After all, rock stars astound their audience , they get paid to do what they love , they are worshipped by adoring fans , they can be who they want to be and work with other cool creative dudes. Some of them have so much money, fame and influence, they can put them to good use and give something back to the world around them.

Creativity 52

Creativity IT Media Accounting 52

Lateral Action

OCTOBER 17, 2008

Contrary to appearances, stars are not superhuman. Although we (and they) love the image of the star, in lots of ways they're just like the rest of us. I should know. I’ve had a few of them in my consulting room, as a coach and originally a psychotherapist. People you might have heard of. People who made me sit up a little straighter, with a slight shock at being that close to them.

Creativity 52

Creativity Consulting Performance IT 52

Lateral Action

OCTOBER 13, 2008

Even stars get starstruck. I remember hearing David Bowie talk about the time John Lennon dropped in on the recording sessions for Young Americans. He was thrilled at meeting one of his heroes and suggested they write something together – ‘I wasn’t going to miss that!’ he said. The result was ‘Fame’, one of the best tracks on the album (as well as a cover of ‘Across The Universe’ that was easily the worst, but hey nothing’s perfect).

Creativity 52

Creativity Networking Media Development 52

Lateral Action

OCTOBER 10, 2008

Photo by exfordy. When Bowie sang 'Who Can I Be Now?’ it wasn't a hypothetical question. The Chameleon of Rock achieved fame by playing a series of alter egos, including Major Tom, Ziggy Stardust, Aladdin Sane and the Thin White Duke. He took things to extremes, but in a sense all stars are their own creation. They project a persona that may or may not resemble their private personality.

Creativity 52

Creativity Finance IT Career 52

Speaker: Jennifer Brick, Career Strategist and Author

Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.

Certification

Lateral Action

OCTOBER 8, 2008

Photo by aleksey.const. Who doesn’t want to be adored? To have others think you’re talented, cool, interesting and sexy? Even if you can live without hordes of screaming fans, I’ll bet you’d at least like the respect of a select group of your peers. Talent is attractive. We admire it, crave it, analyse it, envy it. For rock stars talent and fame go hand in hand.

Creativity 52

Creativity Recruitment IT Career 52

Lateral Action

OCTOBER 6, 2008

Money doesn’t buy happiness but it does buy time. And time spent on creative work can be bliss. One of the main reasons we’re so envious of rock stars is they don’t have to trade off time doing what they want vs what pays the bills. Even better, they are very well paid for doing something they love to do. Have you ever felt a twinge of anxiety or guilt at devoting time to a fascinating creative project with no obvious commercial value, when your Inner Boss was telling you you should be doing som

Creativity 52

Creativity Motivation Creative Project Performance 52

Lateral Action

OCTOBER 3, 2008

Photo by piccadillywilson. What was the best gig you ever went to? Stop for a moment and replay the experience in your mind…. How old were you? Where was the gig? Who did you go with? What were you wearing? How close were you to the stage? How did it feel when the lights went up and the band came on? How did the singer look? And the lightshow? How loud was the band?

Creativity 52

Creativity Engineering IT Management 52

Lateral Action

OCTOBER 2, 2008

Photo by Lenny Montana. Eccentrics. Misfits. Outsiders. Starving artists and tortured geniuses. Once upon a time, to be a creative person was to feel marginalised, banished to the garrets and studios, cafes and bars of the bohemian quarter. To the rest of society, you were a sideshow. Sometimes entertaining, occasionally envied or scorned, mostly ignored.

Creativity 52

Creativity Entertainment Government IT 52

Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic

The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.

Construction