Let's Grow Leaders
JULY 18, 2022
I am a HUGE proponent of showing up with genuine curiosity at work. Need to have a performance feedback conversation with an under-performing employee? There’s no better place to start than with curiosity. Need a solution to a seemingly no-win scenario with a customer? Again, a bit of curiosity goes a long way. And yet, I know I’m guilty of this.
Master Coach University
JULY 25, 2022
Why do coaches struggle to schedule enough discovery sessions? It’s because they don’t use these 3 fundamental keys to offering them: Share the top 3 benefits of your discovery session. Ask DIRECTLY “Would you like to have a discovery session?” After asking, be silent for as long as it takes them to answer you. If […].
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Darius Foroux
JULY 8, 2022
In one of Seneca’s letters to his friend, Lucillius, he shared a lesson he learned about fear: “Cease to hope … and you will cease to… Continue reading on Stoic Letter ».
International Coaching Federation
JULY 13, 2022
A wise leader once said: “Presence eats technique for breakfast.”? . So, what is the secret of building your presence? What does “being” involve? And how can you develop better present-moment awareness? . I believe that developing presence can improve a coach’s internal listening skills, self-management and cultivate authentic self-expression.? .
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HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.
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McKinsey
JULY 13, 2022
People keep quitting at record levels, yet companies are still trying to attract and retain them the same old ways. New research identifies five types of workers that employers can reach to fill jobs.
Professional Development Brief brings together the best content for development professionals from the widest variety of industry thought leaders.
Let's Grow Leaders
JULY 11, 2022
There will be times when you face outcomes you intensely dislike. A seeming no-win scenario is also a chance to distinguish yourself, earn people’s trust, and innovate. Here are seven ways to lead through these tough circumstances, build your credibility, and sleep well at night: Reframe. Own the UGLY. Collaborate. Win with Values. Choose a Different Time Frame.
Master Coach University
JULY 12, 2022
Last week, I covered how public speaking was my ‘go to’ coaching business strategy. Public speaking was so powerful for me, that it helped me grow a full coaching practice in under 2 years. But I wanted more. I wanted to ‘scale up’ even bigger. The problem? The way I tried to scale up… …almost […].
BetterUp
JULY 15, 2022
Jump to section. What is situational leadership? Understanding the situational leadership model. What are the four styles of situational leadership? What are some examples of when a situational leadership style might best be used? What are the qualities of a situational leader? What are some situational leadership examples? Why is situational leadership effective?
Adventures in Career Development
JULY 13, 2022
Readers of this blog may have noticed that the UK is currently in the grip of an unseemly scrabble for the job of Prime Minister. We started with at least 11 Conservative MPs declaring themselves as potential national saviours, but at the time of writing we are down to six. So far there has (perhaps unsurprisingly) been little discussion of career guidance in the speeches and debates of candidates.
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Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.
McKinsey
JULY 13, 2022
Banking distribution needs to account for the evolving interdependencies between channels. Accelerating digital and upgrading the physical experience to “phygital” offers a viable solution.
Forbes Careers
JULY 27, 2022
The conversations surrounding returning to work are primarily focused on hybrid, remote or in-person models. However, there is another option that offers a potentially better balance of life and work that is mostly overlooked by major corporations: flexibility.
Let's Grow Leaders
JULY 28, 2022
Want to Ask Better Questions? Stop Asking Why. Here’s Why… In this week’s Asking for a Friend, I talk with Chad Littlefield, Co-Author of Ask Better Questions. Chad and I met at an industry conference where we were both speaking and discovered many shared interests including creating psychological safety and encouraging deeper, more meaningful conversations and swimming.
Master Coach University
JULY 14, 2022
How do you choose the best life coach certification program? Selecting the right program is a very important decision as it would decide the career path that you would take as a life coach. There are numerous life coaching programs and online short-term courses that you can explore. However, you should choose the best program […].
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!
BetterUp
JULY 18, 2022
Jump to section. What is servant leadership? 10 principles of servant leadership. 7 characteristics of servant leadership. Servant leadership vs. traditional leadership. What does servant leadership look like in practice? Pros and cons of servant leadership. How to become a "servant first" leader.
Harvard Business School Online
JULY 12, 2022
Are you interested in taking an entrepreneurship and innovation course but not sure what’s the right fit? Explore which program aligns best with your career aspirations and educational goals.
McKinsey
JULY 27, 2022
The leader of a cutting-edge institute talks about innovative new materials that “eat” carbon and may enable cotton growing without irrigation, as well as the potential for building the world’s shortest supply chain in two 40-foot containers.
Forbes Careers
JULY 22, 2022
The Federal Reserve Bank, the entity controlling the United States’ money supply, has to make the economy worse before it can get better. Fed chair Jerome Powell openly admits that the economy needs to be cooled down to fight inflation.
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At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.
Let's Grow Leaders
JULY 25, 2022
Learning How to Be Less Negative Will Make You More Effective. When your team or supervisor thinks of you as a negative person, you’re less likely to be invited to conversations where you would have valuable contributions to make. You’re less likely to receive recognition for your work and your odds of promotion go down. If you often hear that you’re too negative, learning how to be less negative is a critical skill to master—and fast.
Mind Mapping Software
JULY 15, 2022
Are you stressed out about an important decision you need to make? Does the thought of making a decision make you break out in a cold sweat? Are you haunted by past decisions that – in retrospect – sucked? Why not create a mind map to help you get clarity and make better decisions? Before you dismiss this idea, consider this: Mind maps help you to visualize your thoughts, organize them, distill them and make sense of them.
Crestcom
JULY 18, 2022
While earning an MBA can be of immense value, there are important management skills they don’t teach you in business school! Learning business fundamentals like accounting, finance, and marketing is important. However, there are vital “soft” skills that every leader needs to be successful. . Emotional Intelligence. Great managers need both analytical and emotional skills.
Harvard Business School Online
JULY 26, 2022
Business leaders who want to create a positive impact often ask the same question: How can one organization make a meaningful difference? Fortunately, sustainable business strategies often have ripple effects across industries, leading to an outcome called the “wheel of change.” Here's an overview of the wheel of change and how it contributes to industry-wide sustainability.
Speaker: Jennifer Brick, Career Strategist and Author
Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.
McKinsey
JULY 26, 2022
Banks today urgently need a new core platform, but building one is time-consuming, expensive, and uncertain. It may help to think strategically and pursue a two-track process.
Forbes Careers
JULY 26, 2022
In today's increasingly digital and distributed workplaces, leadership skills are in more demand than ever. Here, we look at the ten most important leadership skills that will matter to anyone, no matter where in the organizational hierarchy they sit.
Let's Grow Leaders
JULY 15, 2022
The 21st century hasn’t started the way that many of us expected it would. We’re looking at a potent mix of a global pandemic, global warming, the resurgence of authoritarianism, white nationalism, and war that again threatens to consume the planet. It can feel frustrating and hopeless. And those are just a few of the issues that are pervasive and in people’s consciousness regularly.
BetterUp
JULY 13, 2022
Jump to section. What is career planning? Do you have to be at a certain age to plan your career? How do you start career planning? 7 steps to organized career planning. Some additional tips to help build your career plan.
Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic
The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.
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