Let's Grow Leaders
FEBRUARY 7, 2013
As leaders… self-talk is important. We must listen to our inner voice. But what if our inner voice gets scared…and wants to grab the mic? What if our inner voice wants too much affirmation? What if our inner voice needs excessive feedback? Can an extraverted inner voice get in the way? Loud Inner Voices Why [.] The post When Your Inner Voice Grabs the Mic appeared first on Let's Grow Leaders.
On The Job
FEBRUARY 28, 2013
Does you career resemble one of those crazy paths in the children's game "Chutes and Ladders?" If so, you're not alone. No longer does a career have a straight upward trajectory, and that can be OK. Read this latest story I did for Gannett /USA Today to understand why. With the challenging job market of the past five years, many who have expensive business degrees report they can't get more than entry-level jobs.
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Penelope Trunk
FEBRUARY 27, 2013
Thank goodness someone finally had the courage to stand up and say that telecommuting is officially banned. Because telecommuting has been implicitly banned for a long time in Silicon Valley, but only Yahoo CEO Marissa Mayer has the courage to say it , point blank , without apology. And her honesty is going to help all of us. Telecommuting has been dead for a while.
Eat Your Career
FEBRUARY 6, 2013
Some of you aren’t going to like this article. I can hear you now: “Chrissy, who cares that my desk looks like a tornado hit it? I can find everything I need and that’s all that matters.”. I’ve got a sobering newsflash, my friend. Brace yourself. My response to that argument? Nope. Wrong. Not true. That’s not all that matters. Organization is as much about others as it is about you.
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TED
FEBRUARY 27, 2013
Once you dream , you have to do. The speakers in Session 6 have spent their careers giving form to ideas. They are makers, builders, artists and implementers — all with fascinating ideas about what it means to be a creative person. The speakers who appeared in this session. Click on their name to read a full recap of their talk: In his film “Mars et Avril,” Martin Villeneuve brings his sci-fi romance graphic novel to glorious life.
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Let's Grow Leaders
FEBRUARY 28, 2013
“The moment we want to believe something, we suddenly see all the arguments for it, and become blind to the arguments against it.” George Bernard Shaw We all have blind spots– aspects of our leadership style that we think are just fine… and we don’t fully see the impact on others. What’s your blind [.] The post The Blind Spot Leading the Blind Spot appeared first on Let's Grow Leaders.
On The Job
FEBRUARY 6, 2013
The idea for this latest story I did for Gannett/USA Today came from the many complaints I've received over the years about workplace incivility. I've heard gripes about the guy who eats Cheetos all day and leaves a trail of orange fingerprints everywhere. There's the woman who fights with her children all day on her cellphone and the guy who thinks nothing of texting during a business lunch.
Penelope Trunk
FEBRUARY 13, 2013
I’m fascinated by the idea of judging whether you are on a good path. Because everyone wants to know if they are doing okay. The problem is that if you look at things out of context, you can’t really see what’s going on. See the picture up top? You can’t totally tell what they are doing until you see other pictures, pictures of similar but different paths.
Eat Your Career
FEBRUARY 19, 2013
Perhaps you’ve heard the term “social resume” floating around. Well, I addressed this very topic in my recent interview on Fox 31 Denver’s Good Day Colorado. Watch the video below and learn how to use online tools to raise your visibility, expand your network, and establish yourself as a expert in your field. (Note: These new resources DO NOT replace the traditional paper resume.
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Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.
TED
FEBRUARY 27, 2013
Filmmaker Martin Villeneuve shares the secrets behind his film, “Mars et Avril.” Photo: James Duncan Davidson. Martin Villeneuve’s Mars et Avril is a luscious sci-fi film, set in Montreal 50 years in future, where the subway line takes you straight to Mars. It’s a dreamy love story in which the acting is top-notch, the shots are stunning and the visual effects unreal.
Lateral Action
FEBRUARY 4, 2013
After a terrorist attack destroyed New York’s World Trade Center and left lower Manhattan a shambles on September 11, 2001, utility company Con Edison faced a herculean task: rebuilding the utility infrastructure of this densely-packed urban area. As part of this effort, Lisa Frigand of the utility’s economic development department was serving on a committee […].
Let's Grow Leaders
FEBRUARY 26, 2013
“Our cultural instinct is to wait to get picked…No one is going to pick you. Pick yourself.” –Seth Godin, The Icarus Deception Are You On the Grid? Do you know where you stand in your organization’s succession plan? Most organizations use a deliberate approach like the 9 box Performance Potential Grid (great tool, for more visit [.] The post The Secret Behind the 9 Box Performance Potential Grid appeared first on Let's Grow Leaders.
On The Job
FEBRUARY 14, 2013
It’s estimated that more than one in four Americans are tapping into their retirement savings accounts such as 401(k)s to meet non-retirement needs, but such a strategy can mean it may require people to work longer, especially since company-provided pensions are now provided to only one-in-five workers. That could explain why twice as many people in their late 50s and early 60s are starting a business or becoming freelancers compared to a year ago, finds a PeoplePerHour survey.
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!
Eat Your Career
FEBRUARY 18, 2013
Here’s a question I get all the time: “I feel unchallenged at work. I keep looking for new things to do and new responsibilities to take on, but I’m having trouble. How do I get my superiors to better utilize me and my skills?”. It’s a great question because it shows that you want to contribute to your organization in a meaningful way and you have more to offer.
TED
FEBRUARY 26, 2013
Photo: James Duncan Davidson. In art school, Phil Hansen developed a shake in his hand. He couldn’t so much as draw a straight line anymore. After years of excelling in pointillism, his tight grip of the pen had caused permanent nerve damage. “To me this was doomsday. This was the destruction of my dream of becoming an artist,” says Hansen in his talk in Session 2 of TED2013. “I left art school and, then, I left art completely.” Hansen was lost.
Lateral Action
FEBRUARY 26, 2013
Let me guess: You’re busy. You receive too many emails. You’ve got people coming at you every day, asking for things, urgently. You’ve got a head full of great ideas, but there’s never enough time to work on them properly. Every time you go near the internet, you find even more demands and diversions. Even […]. The post How to Tell if You’re Really Overloaded (and What to Do About It) appeared first on Mark McGuinness | Creative Coach.
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Let's Grow Leaders
FEBRUARY 13, 2013
I don’t know your boss. She may be great. He may be a pain in the neck. He may be supportive. She may be a real witch. I’ve been that boss. I’ve had all those bosses. All leaders have “bosses” of one sort or another. Sometimes you are the boss of you. Most of the [.] The post 5 Ways to Support Your Boss (Without Kissing Up) appeared first on Let's Grow Leaders.
On The Job
FEBRUARY 8, 2013
Do you expect that anyone who works for you should handle an issue exactly as you would – even if their solution is equally effective? Does the amount of time spent following up on the work of staff members get in the way of tasks that are a better use of your time and attention? If you answer “yes” to either of the questions above, brace yourself. You might just be a micromanager.
Strategy+Business
FEBRUARY 10, 2013
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Penelope Trunk
FEBRUARY 17, 2013
Alphabet Horse In his last State of the Union speech President Obama proposed that we have universal preschool in the US. It’s appalling to me that he wants to pour money into preschool programs that are so out of sync with what families need. Women have been very vocal about not wanting to work full-time while they have kids. And we have recognized as a nation that our school system is out of date and a waste of time for kids.
Speaker: Jennifer Brick, Career Strategist and Author
Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.
TED
FEBRUARY 25, 2013
Amanda Palmer — performer, writer, former Dresden Dolls frontwoman — speaks at TED2013 on Wednesday morning. And to prep, she rendered her talk on paper in Sharpie. She writes on Tumblr , “It is about eight feet long. I am taking this as a good omen.” Back in Boston, the “Queen of Kickstarter” also held a prep party with friends — which was covered by The Boston Globe.
Lateral Action
FEBRUARY 18, 2013
In this video Joanna Penn interviews me about dealing with rejection and criticism when you’re pursuing your creative dreams, drawing on insights from my book Resilience. (If you’re reading via email you may need to click through to the website to watch the video.) Jo is a novelist and publishing expert, so parts of the […]. The post Video: Dealing with Rejection and Criticism appeared first on Mark McGuinness | Creative Coach.
Let's Grow Leaders
FEBRUARY 14, 2013
Leadership grows with conversation. It’s Valentines day– How about spreading the conversation with a few candy hearts? I still get nostalgic for the doily decorated lunch bag full of cardboard valentines in elementary school, coupled with that sickening feeling from eating too many candy hearts. Perhaps you’ve upgraded your Valentines Day to more sophisticated endeavors.
On The Job
FEBRUARY 26, 2013
One of the biggest mistakes I made in the early part of my career was when my boss mentioned the year he graduated from high school. “That’s the year I was born!” I responded. The expression on his face should have been a clue to me that I had just made the man feel older than dirt. Never a good feeling to engender in your boss. When you start your career, you cannot help it that you’re young.
Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic
The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.
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