April, 2016

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When Working Hard Isn’t Working– A Video Interview with Dan Rockwell, Leadership Freak

Let's Grow Leaders

“It’s amazing how many times people are working…HARD.,, and when you ask them what they’re really trying to accomplish, they’re really not sure.” -Dan Rockwell, Leadership Freak, reflections on Winning Well. While out on our Winning Well Tour, David and I had an opportunity to visit with Dan Rockwell, Leadership Freak, to hear his perspective on what it means to win well.

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How to Repair Bad Relationships at Work

On The Job

Even the nicest, most even-tempered person has difficulties getting along with everyone at work. (If someone tells you they love everyone, they're either lying or taking some really nice meds.) When workplace relationships go bad, it can be really difficult because you're still required to work with the person. Ignoring him or her can not only hurt your ability to do your job, but puts colleagues in an awkward position between the feuding parties.

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How companies are using big data and analytics

McKinsey

Just how do major organizations use data and analytics to inform strategic and operational decisions? Senior leaders provide insight into the challenges and opportunities.

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How to be a better friend, even when you’re busy

Penelope Trunk

The best time for people with Aspergers to throw a party for their friends is Passover. Passover is a very long meal where Jewish people follow proscribed conversations and eating rituals. No unstructured socializing. Which means people with Aspergers can have all their friends around with minimal social anxiety. Plus, done well, Passover is a Jewish drinking game. .

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HIA Technologies Turns a New Chapter in Professional Development and Training

HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.

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Describe YOUR Competitive Edge in One Word

Inventive Problem Solving

Before you think about what your competitive edge might be let me tell you a brief story. It’s a true story that will help explain what I mean by the challenge that I have posed to you in the title of this piece. Not long ago I accompanied a long-standing client of mine to a business conference where he would be speaking as part of a panel. After his brief presentation and the Q & A, the moderator of this panel remarked to him, in front of the audience, “your passion for this is obvious”.

More Trending

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4 Ways to Provide Meaningful Encouragement

Let's Grow Leaders

My guess is that right about now, you could use some encouragement. Not meaningless cheer-leading, but some well considered, well-timed, well-meaning “you’ve got this and here’s how I know…” In fact, I’d be willing to bet that the next five people you encounter could use some meaningful encouragement too. No matter how confident people appear on the outside, chances are they could use some encouragement to bolster their insides.

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Data Reveals Secrets of Great Public Speaking

On The Job

Whether you like it or not, people make judgments about you every time they see you or hear you. That's why it's so important for your career that you make a good impression whenever you have a chance to speak publicly. While it may be a presentation in front of five team members -- or a public speech in front of 100 people -- you need to understand that there are specific steps you can take to make a good impression.

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Why investors may need to lower their sights

McKinsey

The forces that have driven exceptional investment returns over the past 30 years are weakening, and even reversing. It may be time for investors to lower their expectations.

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The entrepreneurship craze is over. Now what?

Penelope Trunk

Y ou can easily trick yourself into believing that entrepreneurship is all the rage among young people. Hacker meet-ups, entrepreneurship clubs on college campuses, and the sudden growth of incubators and accelerator programs can present fodder for this case. But these are really just ways to talk about starting a company. Zachary Slayback says, “Entrepreneurship among young people is actually relatively uncommon.

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The Ultimate LMS Buyer’s Guide: Everything You Need to Know When Purchasing an LMS

Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.

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This is a big creativity killer

World Economic Forum

A new study suggests that creativity can be stifled by this simple act.

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A New Map for Business in Africa

Strategy+Business

Too many multinationals take their businesses into Africa without a deep understanding of local market dynamics, skills, and conditions. Such understanding is critical, but equally important is knowing where your own strengths lie and matching these capabilities to the circumstances of each local market, or determining what capabilities you need to succeed and finding partners that possess them.

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The Best Damn Doer Syndrome: Why the Hardest Workers Seldom Get Promoted

Let's Grow Leaders

Are you working too hard? Does everything fall apart when you’re not around? Do you find yourself bailing out your boss, your peers, and your team? If you can answer YES to any of these questions, it’s likely you’re being held back by the “Best Damn Doer” syndrome. Be careful. I know. I’ve felt the guilt of being promoted over people working longer and harder than me.

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Why You Need to Get Emotional With Customers

On The Job

Most companies realize that customer emotions are key in purchasing decisions or brand loyalty, but it’s something based on gut reactions with little data or science to back it up. Until now. If you’re loyal to a certain shampoo because the company gives to environmental causes or are willing to spend big bucks on a designer bag because it makes you feel unique, you’re not alone in being swayed to make a purchasing decision because of your emotions.

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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Building a digital-banking business

McKinsey

Banks have been using digital technologies to help transform various areas of their business. There’s an even bigger opportunity—go all digital.

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#WinningWell Managers Take Refreshing Breaks–Here’s Yours!

Let's Grow Leaders

Is life a little crazy for you right now? It sure is here! Winning Well is full-speed ahead and we’re so excited! Even in the midst of craziness though, it’s wise to take a break and we have just the thing for you. Here’s our Winning Well coloring page! Have you caught the coloring trend over these last few months? We’d love to see your work, so much so that we’ve created a contest.

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How to Become a More Effective Manager #WinningWell

Let's Grow Leaders

As we’ve been traveling for our book tour and media interviews, David and I consistently get asked questions we imagine may be on your mind as well. So as we begin our official launch of Winning Well, we share with you why we believe this message is so vital for you and your organization. If you haven’t picked up a copy, you can get it on Amazon, in hardback or audio version.

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Frontline Festival April 2016: Leaders share what Winning Well means to them

Let's Grow Leaders

Welcome back to the Let’s Grow Leaders Frontline Festival. This month’s festival celebrates the launch of Winning Well and is all about leaders sharing what winning well means to them.Thanks to Joy and Tom Guthrie of Vizwerx Group for the great pic and to all our contributors! Want to learn more about Winning Well? You can download the first few chapters for free here.

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eWOW 2023 Virtual Summit #OwnYourGrowth

At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.

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#WinningWell – Your Practical Guide from Amacom Books

Let's Grow Leaders

The Winning Well ruckus has been a delight…and part of that is the chance to be part of Amacom’s book family. The American Management Association is a leader’s source for so many great resources, it’s an honor to have Winning Well among them. A Winning Well Preview on AMACOM. “You can’t be in last place!” Joe shouted, and immediately winced as he saw Ann’s exhausted eyes begin to tear up.

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Leadership Heresy: A #Winningwell Guest Post by David Dye

Let's Grow Leaders

I’m in trouble now. I’m about to commit heresy. I want to address what I believe to be one of the most important aspects of your workplace leadership. In my work with thousands of business leaders across industries, geography, and over many years, I’ve repeatedly seen people lose their influence because they don’t address this one thing. In many leadership forums, many leadership books, and not a few social media memes, what I’m about to say would be skewered, and yet… your credibility and influ

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Is Your Boss A Gamer? Win Well Anyway.

Let's Grow Leaders

Gamers are manipulators. They spend their days playing dirty politics, working one person against one another in their ceaseless quest for status. In their mind, winning is not related to organization results. Their meetings and efforts at delegation usually have two layers of meaning, with political subtext just below the surface. Gamers attract a motley cast of sycophants, other Gamers, and the disaffected.

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The Key to Being More Innovative

On The Job

When Michael Docherty joined Sunbeam Corp. years ago as vice president of product development, he says the company was in “shock and crisis,” reeling from the aftershocks of Albert J. Dunlap’s CEO reign. (Dunlap has been called “Chainsaw Al” and “Rambo in Pinstripes” for his methods of streamlining failing companies.) Docherty says things needed to be improved at Sunbeam, and quickly.

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Cancel Quiet Quitting: Detoxing Corporate Culture & Engaging Top Talent

Speaker: Jennifer Brick, Career Strategist and Author

Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.

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Is Your Boss Stealing Your Ideas?

On The Job

One of the ways to get ahead in your career is to offer new ideas or come up with innovative solutions. But what if you do that -- and then the boss takes credit for your idea? First, don't take any action until you've had time to think it through. Reacting in anger -- or bursting into tears -- isn't going to help the situation and will probably make it much worse.

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3 Ways to Overcome Imposter Syndrome

On The Job

A confident stride, a firm handshake and a calm demeanor in a crisis will more than likely ensure that you are seen as a real pro at work, someone who is competent and skilled in her job. But before work every morning, you're a mess. Your stomach may even cramp at the thought of putting in another day in a job where you feel like a fraud. You worry that everyone is going to find out that you're really not qualified and the job and your life are going to crumble into a million pieces.

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How to Give the Best Virtual Presentation Ever

On The Job

Giving a virtual presentation to a tech audience has special challenges, but an expert provides tips to overcome any obstacles and give an engaging and informative talk. It’s fairly easy to tell if people aren’t paying attention during your presentation or meeting. Eyes glaze over, bodies slump in chairs and someone appears to be engrossed in a Sudoku puzzle.

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The need to lead in data and analytics

McKinsey

In a new survey, executives say senior-leader involvement and the right organizational structure are critical factors in how successful a company’s analytics efforts are, even more important than its technical capabilities or tools.

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Top Techniques for Coaching Your Contact Center Agents

Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic

The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.