Let's Grow Leaders
FEBRUARY 22, 2016
Jane confided, “I feel like an enthusiastic puppy with all kinds of ideas and possibilities, but when I go to share them, there’s always someone who stomps on my tail.” John chimed in, “I know exactly what she means, everyone around here’s just so negative. I’m beginning to wonder why I bother.” Perhaps you’ve felt that way too.
Career Advancement
FEBRUARY 1, 2016
“If opportunity doesn’t knock, build a door” ~ Milton Berle. You’re good at your job – you have great reviews, get excellent results, and you’re well-liked. Maybe you’re fairly new to your career, or maybe you’ve spent years at the same job without a promotion. Either way, if you if you keep performing, your success will be rewarded…right?
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On The Job
FEBRUARY 16, 2016
When you're out of work, it's tempting to apply for anything just to be able to get a job and pay your bills. But when you apply for jobs where employers believe you are overqualified, you greatly diminish your chances of getting a call for an interview. The reason is because the employer looks at your experience and job titles and says, "Whoa. I can't begin to pay this person what she was making in those other jobs.
Penelope Trunk
FEBRUARY 17, 2016
I coach so many women who say they want career advice, but what they really want is permission to not work. These women can see that the jobs they always dreamed of having are not compatible with raising kids, ant that makes the work world feel very disappointing. So we agree that they don’t really want to work. And their husband makes enough money to support the family.
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Strategy+Business
FEBRUARY 14, 2016
Companies can gain a competitive advantage when they focus on changing a few important behaviors, enlist informal leaders, and tap into the powerful force of employees' emotions.
Professional Development Brief brings together the best content for development professionals from the widest variety of industry thought leaders.
Let's Grow Leaders
FEBRUARY 2, 2016
If you only care about next week’s results, bring in a User Manager. He’ll get it done. But watch out for the aftermath. You know the type– the kind of manager who works to win at all costs. The guy who’s “all business” or the woman who’s “got no time for that crap (meaning connection and understanding).” They’ve got their teams spinning, scared to under-perform.
Let's Grow Leaders
FEBRUARY 8, 2016
“Laura,” a senior exec working to build leadership throughout her team, looked up from her salad and confided. “Karin, the truth is I have so many things going on in any given day, I may not remember the exact decision I made if it was a trivial matter, and I may not even remember exactly what I said about something important. But what I DO KNOW is what I WOULD HAVE SAID in any given circumstance.
Let's Grow Leaders
FEBRUARY 19, 2016
Welcome back to the Let’s Grow Leaders Frontline Festival. This month’s festival is all about building productive workplace relationships. Thanks to Joy and Tom Guthrie of Vizwerx Group for the great pic and to all our contributors! Next month, we turn our focus to fresh perspectives for leaders. Give us your best fresh insight! Submissions due March 11th– new participants always welcome, please use this form.
Let's Grow Leaders
FEBRUARY 15, 2016
Have you ever had leak, repaired it, only to find the drip, drip, drip showing up someplace else? Or have you recognized a familiar employee engagement problem, and breathed an immediate, “oh, I’ve seen this movie before” sigh of relief and began to apply your time-tested know-how, only to realize the sequel was far different from the original?
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Let's Grow Leaders
FEBRUARY 4, 2016
You’re working hard to build a good reputation as a manager. So you’re taking on new projects and delegating certain tasks to others. You think you’re getting the hang of it, but then you make a remark that seems to rub someone the wrong way—and you aren’t sure why. Being decisive and knowing how to say no are important leadership skills, but handled the wrong way, they can come off as excuses that can damage your career.
On The Job
FEBRUARY 1, 2016
There's a lot of things that challenge me in life and in my work. I cannot flip a pancake without making a mess. I get lost in new places -- even with a map. I find it difficult to focus on work when I know the St. Louis Cardinals are playing. That's why it would be easy for me to say: I'm not a good cook. I panic in new places. I can't focus on work.
On The Job
FEBRUARY 10, 2016
When you love your job, but hate your boss, it can be tough. While you may look forward to doing your job every day, the thought of dealing with your boss is enough to make your morning latte curdle in your stomach. It's often said that people don't leave jobs -- they leave bosses. That's certainly true when the the boss is an idiot, a jerk and a moron.
On The Job
FEBRUARY 29, 2016
In the days leading up to the Oscars, many movie critics ran articles about "who should win" and "who will win," which is sort of an attempt to hedge their bets and say, "Who knows what Hollywood will do?" That's sort of the same case with employers when it comes to hiring new workers. You can predict who should be hired, but that doesn't often jibe with who will be hired.
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!
On The Job
FEBRUARY 22, 2016
In today's Wall Street Journal there is a story about how to dress for success. This is a topic I've been writing about for years, but many people have decided they can ignore such advice because of Mark Zuckerberg. After all, Zuckerberg is a bazillionaire and he dresses like a 17-year-old. The thinking is that if Zuckerberg can be a success dressed in a hoodie and jeans, then why can't everyone?
On The Job
FEBRUARY 25, 2016
If companies want to retain talent, they need to realize that being seen as technologically savvy is critical to workers. Recent research , from MIT Sloan Management Review and Deloitte, finds that "employees across all age groups want to work for businesses that are deeply committed to digital progress.” “Company leaders need to bear this in mind in order to attract and retain the best talent ,” the report says.
On The Job
FEBRUARY 18, 2016
There is a lot of advice these days about how to be more productive , such as getting up earlier to start your day, meditating, cutting out sweets and caffeine and dumping your smartphone. But do any of these strategies really work? Chris Bailey decided to find out. After graduating from college and receiving two full-time job offers, he instead opted to spend a year trying out various productivity advice to see what worked.
On The Job
FEBRUARY 8, 2016
If you want your team be happier and more productive, help them develop the individual habits that are right for them and you will reap the rewards of a better team. Do you have team members that drive you crazy? Perhaps one employee hates rules and fights any kind of oversight. Another worker seems to get upset when not given lots of deadlines and structure.
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On The Job
FEBRUARY 4, 2016
Everyone wants a "good" boss. This is the manager is who nice, let's you take off when you need and doesn't yell at you. But a "good" boss doesn't always help your career. In fact, the boss that some would classify as "bad" because he or she is demanding, calls you out when you screw up and isn't always nice may be better for you in the long run. First, let me state that no one should work with a boss who is abusive, either emotionally, mentally or physically.
Penelope Trunk
FEBRUARY 22, 2016
We are the psychos in first class. People see me and my older son and wonder how we could afford tickets. They probably decide I’m the crazy wife whose husband is never home because he extends every business trip to include a mistress tryst and sends me his love via miles for upgrades. My son asks for water: “Do you have a bottle? Um. Excuse me?
Penelope Trunk
FEBRUARY 1, 2016
If you want to make a change in your life you need to change something in your routine. Gretchen Rubin writes a lot about this in her book about habits , which I read to figure out how to stop eating when I’m anxious. When curing anxious eating seemed hopeless, I thought at least I could figure out how to stop reading articles and magazines and go back to reading books.
Strategy+Business
FEBRUARY 7, 2016
This diversified but highly focused company grows through intensive attention to its capabilities in acquisition, customer-facing innovation, leadership development, and continuous improvement of everything it does. Although it's sometimes compared to a private equity firm, Danaher is different -- it buys and builds companies for the long-term, not for rapid fix-up and sale.
Speaker: Jennifer Brick, Career Strategist and Author
Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.
Strategy+Business
FEBRUARY 3, 2016
Companies with a record of sustained success may seem very different from one another, but they all have a common focus: using their distinctive capabilities to close the gap between strategy and execution. Our study of 14 such enterprises -- including Apple, Danaher, Frito-Lay, Haier, IKEA, Lego, Natura, Qualcomm, and Starbucks -- found that they all rely on five acts, which are contrary to conventional business practice.
Strategy+Business
FEBRUARY 28, 2016
Companies everywhere pay too little attention to the messages sent from their own IT systems to their employees -- messages about productivity and commitment that can make or break an enterprise.
Strategy+Business
FEBRUARY 9, 2016
The pursuit of innovation doesn't depend on genius. Instead, it demands ingenuity -- the ability to come up with solutions that are original and clever given the constraints that you and everyone else face.
Strategy+Business
FEBRUARY 14, 2016
Companies can gain a competitive advantage when they focus on changing a few important behaviors, enlist informal leaders, and tap into the powerful force of employees' emotions.
Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic
The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.
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