Let's Grow Leaders
MARCH 7, 2014
'He was the poster-child for passive aggressive (at least that’s my side of the story). In an effort to keep the peace, I’d tried to shake it off. I’d kept my mouth shut, and encouraged my team to take the “high road.” But the high road was getting bumpier with time. With all this #meanit […] The post When Passive Aggressive Meets the Truth #meanit appeared first on Let's Grow Leaders.
On The Job
MARCH 18, 2014
'Let’s say you’re watching an episode of Dr. Phil where someone is describing a person in his or her life that yells, is rude, blames everyone else for mistakes and expects others to jump 24/7 whenever it is demanded. “Well, you need to tell this person that that dog won’t hunt,” Dr. Phil might suggest. You agree with Dr.Phil, calling out your own advice to the television.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Penelope Trunk
MARCH 17, 2014
'I’m still stuck on that study in the Harvard Business Review that I wrote about a few weeks ago. The data shows that what women want from their career is respect, and what men want is a series of engaging problems to solve. This struck me as totally true. But personality type complicates the picture. My personality type is ENTJ —which is only 0.5% of the female population.
Strategy+Business
MARCH 20, 2014
'Douglas Stone, coauthor of Thanks for the Feedback: The Science and Art of Receiving Feedback Well (Even When It Is Off-Base, Unfair, Poorly Delivered, and Frankly, You''re Not in the Mood) , introduces a cautionary lesson in assessing others from Embodied Leadership: A Somatic Approach to Developing Your Leadership , by Pete Hamill.
Advertisement
HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.
.jpg)
Eat Your Career
MARCH 10, 2014
'Whether you’ve voluntarily taken some time off work or involuntarily found yourself unemployed, it’s important to keep your skills sharp while out of the workforce. Whatever the reason you’re not working, every day that passes by where you’re not using your professional skills is a chance for you to fall behind the competition–and that could make it very hard to get back into the workforce when the time comes.
Professional Development Brief brings together the best content for development professionals from the widest variety of industry thought leaders.
Let's Grow Leaders
MARCH 3, 2014
'Welcome to Mean It Madness Month on Let’s Grow Leaders. My sister, Jill Herr, works is a healthcare executive and speech pathologist, my nephew, Jared Herr (middle school) and son, Ben Evans (college), are active student leaders. We’re all disturbed by a pattern we see across many contexts. The severe consequences of people not saying […] The post Mean It Madness Month on LGL #meanit appeared first on Let's Grow Leaders.
On The Job
MARCH 26, 2014
'It’s bad enough if you have to work with people you can’t stand – but what if you manage them? Well, one quick solution is to just fire an obnoxious twit. Unfortunately, while that may give you a brief respite, you may soon be forced to acknowledge the twit was actually very talented, and now you have the headache of trying to recruit and train his replacement.
Penelope Trunk
MARCH 25, 2014
'This webinar includes four days of of video sessions and email-based course materials. You can purchase this webinar for anytime, on-demand access. The cost is $195. If you purchase in the next five days the price is $145. . Buy now! I need to tell you at the top of this that I also have a special guest for this webinar: Guy Kawasaki. I probably should have a huge picture of Guy because really, he is the king of networking.
Strategy+Business
MARCH 28, 2014
'All companies say they want to establish a safer and more sustainable workplace, but they often struggle to turn those intentions into reality. For AkzoNobel, the solution began by standardizing processes across all of its facilities.
Advertisement
Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.
B Plans
MARCH 27, 2014
Whether you’re trying to borrow money from a colleague or land the financial backing of a venture capitalist, there are certain traits that can scare even the hardiest of investors away. Finding startup funds may be one of the toughest things you’ll do as an entrepreneur, so if you have an interested investor you should do everything you can to entice him or her to cut you a check.
Let's Grow Leaders
MARCH 26, 2014
'“Too many women in too many countries speak the same language — of silence.” Hillary Clinton Hillary Clinton’s noticed a pattern in her decades of work developing men and women staffers. As she shared it from the stage at the conference I attended last week, I felt […]. The post Hillary Clinton and I Share This Concern appeared first on Let's Grow Leaders.
Let's Grow Leaders
MARCH 19, 2014
'Sales gets a bad rap. No one wants to be that smooth-talking guy pushing a vacation club or spamming us on LinkedIn (p.s. if you’re that guy, please stop, I will never buy a program from a LinkedIn spammer). But the truth is, leadership and sales have a lot in common: Inspiring a vision; building […]. The post 7 Sales Skills for Leaders appeared first on Let's Grow Leaders.
Let's Grow Leaders
MARCH 5, 2014
'About 2 years ago, I had the audacity (some should argue stupidity), to email Seth Godin my very first blog post. Let me be blunt, the post was terrible. But that’s not what he said when he wrote me back within a few hours of hitting send. Don’t get me wrong, he didn’t say […] The post My Saturday Afternoon With Seth Godin appeared first on Let's Grow Leaders.
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!
Let's Grow Leaders
MARCH 21, 2014
'As part of our “Mean it Madness Month,” I invited Kathryn Cramer to share her approach to speaking with authenticity. Say it with soul. Saying it With Soul: A Guest Post from Dr. Kathryn Cramer Saying it with soul is about meaning what you say—and saying something meaningful. It’s about putting yourself and your message […]. The post Saying it With Soul #meanit appeared first on Let's Grow Leaders.
Let's Grow Leaders
MARCH 14, 2014
'This month’s Frontline Festival is an extension of Mean It Madness on Let’s Grow Leaders. You don’t need to be a blogger to share your story. Click here to share how saying what you mean has made all the difference. Thank you Joy and Tom Guthrie of Vizwerx for the great feature pic (above). […] The post Sincerity Experts Share Advice: March Frontline Festival #meanit appeared first on Let's Grow Leaders.
Let's Grow Leaders
MARCH 31, 2014
'Yup, I really did quit my day job to purse my dream full-time. No, this is not an April Fools joke (although last years was fun in case you missed it). I will spend my days helping companies grow confident, competent and creative frontline leaders. I’ve been engrossed in a 45 day transition to […]. The post 5 Reasons I Quit My Day Job to Pursue My Dream appeared first on Let's Grow Leaders.
Let's Grow Leaders
MARCH 17, 2014
'As the “Mean it” Madness continues, I’m delighted to share insights from sincere people around the world who have reached out to share their stories. Today’s post is inspired by Cat Willliams a relationship counsellor and author of Stay Calm and Content. She shares how meaningful conversations start by telling yourself the truth.
Advertisement
At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.
Let's Grow Leaders
MARCH 27, 2014
'My first book, Overcoming an Imperfect Boss is now on Amazon. I want to express deep gratitude to all in the LGL community who have grown with me in my Imperfections. Your insights are woven throughout this guide. Why Talk About the Imperfect Boss? I keep being asked why, of all the leadership topics I […]. The post Overcoming an Imperfect Boss appeared first on Let's Grow Leaders.
Let's Grow Leaders
MARCH 12, 2014
'One of the most frequently uttered phrases in call centers is to instruct reps to “leave their home burdens at home, they won’t help you serve our customers.” I get it, but I refuse to say it. The truth is, I don’t believe life works that way. Asking employees to “forget” that they’re a human […] The post Leave Your Burdens at the Door?
Let's Grow Leaders
MARCH 24, 2014
'Spring is springing. The vortex is melting, and now you sense spring fever coming on… for you and your team. Embrace this season of new growth and possibilities. Making Spring a workplace celebration will help offset the “wish I was outside” blues. Spring Into Spring 1. Establish Spring growth goals Challenge your team to […].
Let's Grow Leaders
MARCH 10, 2014
'You want to be a team player, but the more you give, the more folks take– without offering much in return. It’s not that you’re keeping score, but you’ve noticed a pattern, and you know something’s wrong. You look around and realize that others seem to have more balanced relationships. But there you are, once […] The post 5 Ways to Give without Getting Taken appeared first on Let's Grow Leaders.
Speaker: Jennifer Brick, Career Strategist and Author
Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.
On The Job
MARCH 10, 2014
'Admit it: You would rather work with people who are pretty much just like you. It’s human nature to feel more comfortable with people who share common traits, habits or values. But there is real danger in surrounding yourself with a bunch of “mini-mes.” Research shows that “homogeneity” can lead to individuals underestimating the actual complexity of tasks facing a group “because they assume that others’ behavior is more predictable than it actually is,” says Evan Apfelbaum, the W.
On The Job
MARCH 12, 2014
'I was recently asked to contribute to the career section on LinkedIn, and thought it would provide a good opportunity to interact with new people. Here''s my first post. Many of us can share stories about colleagues who submit sloppy or incorrect work so that others are forced to step in and salvage it. Annoying, right? But often just as damaging is the colleague who insists everything be perfect.
On The Job
MARCH 21, 2014
'You know those cool perks you offer employees like free food? Well, guess what? Your new employees are not impressed. A new survey from BambooHR of 1,000 employees who quit a job after six months finds that less than 1% of them say such perks would keep them from leaving. What new workers want the most – and will keep them with an employer longer – is on-the job-training and mentorship, the research shows.
On The Job
MARCH 6, 2014
'“A Polar Vortex sounds like something Mr. Freeze would use to destroy Gotham City… or a new flavor of Powerade.” — Jimmy Kimmel The bad weather that has stormed and stomped its way across the U.S. this winter has left in its path a trail of crumpled cars, downed power lines, teenagers with their pants pulled ALL the way up, and people who are frustrated and exhausted by the constant battle with Mother Nature.
Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic
The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.
Expert insights. Personalized for you.
503 
Let's personalize your content