Let's Grow Leaders

DECEMBER 5, 2014

'Executives are naturally a tough audience. They’ve got limited time, competing priorities, information overload, demanding bosses, and pressure to make great decisions quickly. Your job is to give them all the information they need in a way they can easily digest. Most of us have stories of times when the message we tried to send was not the message received, and the tidy PowerPoint presentation spiraled downward in a frenzied fiasco. 9 Mistakes To Avoid When Presenting to Executives. 1.

Communication 502

Communication Management Management Career 502

On The Job

DECEMBER 15, 2014

'As the economy improves, many people are starting new jobs and learning how to work for a new company and a new boss. But what many don''t realize is that your first few days on the job can set the tone for your time in that position, Complain about something on Day 1, and you may forever be labeled a whiner. Gossip about your old job in the first week and you may be seen as immature.

Performance 264

Performance IT 264

Penelope Trunk

DECEMBER 8, 2014

'On a good day I would tell you that I have my own startup and a successful blog and I work from home. On a bad day I would tell you that I homeschool and every minute I’m not refereeing brotherly fights, I am cleaning up from one meal or cooking the next. On a bad day you’d ask me when I work and I’d snap back at you, because on bad days I’m snappy, and I’d say that I work in between everything else.

IT 111

IT 111

Strategy+Business

DECEMBER 22, 2014

'Leading companies are discovering that their digital capabilities depend not just on what they can do themselves, but on what they can gain from partnering with others. Here are the five key rules for successful partnerships in today''s digital world.

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78

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Professional development

Let's Grow Leaders

DECEMBER 10, 2014

'If you’re just tuning in, I’ve been teaching an MBA course on Managing Difficult Employees and gave these “students” (read that, really smart working millennials with big jobs in our nation’s capital) “homework” to developing an approach to manage their difficult employee and to journal about it. If you missed Monday’s post , best to start there.

Strategy 487

Strategy Communication Management Management 487

Let's Grow Leaders

DECEMBER 1, 2014

'The band had travelled 13 hours on 14 buses for this once in a lifetime experience. Now slime was falling from the sky. The 500 piece band had planned to hold their final rehearsal on the fields of Newark airport. Now they were stuffed into the Marriott ballroom. It was raining, sleeting and blowing on their parade. David Starnes, the band’s director, stood on the makeshift podium– a pile of chairs– on the far edge of the ballroom,”I know this is not ideal, but sometimes

Motivation 435

Motivation Leadership Communication Performance 435

Let's Grow Leaders

DECEMBER 17, 2014

'It’s almost always easier to say yes than no–in the short run. Yes, it’s okay for you to treat me that way. Yes, I’ll stay late tonight and miss dinner again– after all my wife won’t say no. Yes, it’s okay skip my workout. Yes, your work is fine (even though it could be better.). A close second to expectation violations , the inability to say no is one of the top sources of intrapersonal and interpersonal conflict in organizations.

Communication 431

Communication IT 431

Let's Grow Leaders

DECEMBER 12, 2014

'It had been an insane but productive year of game-changing projects and really long hours. I was proud, but exhausted. We had our final push just as the holidays were approaching, and I was more stressed then ever. My phone rang and Laura, my boss, told me she needed my accomplishments a week earlier than expected. I was beyond annoyed. Laura knew what we had done.

Performance 426

Performance Accomplishment Communication Development 426

Let's Grow Leaders

DECEMBER 19, 2014

'Welcome back to the Let’s Grow Leaders Frontline Festival. Our November Festival is all about Dreams and Callings. Thanks to Joy and Tom Guthrie of Vizwerx Group for the great pic and to all our contributors! Finding Our Dreams and Callings. “There are those who look at things the way they are and ask, ‘Why?’ I dream of things that never were and ask, ‘Why not?

Leadership 421

Leadership Accomplishment Management Management 421

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Education

Let's Grow Leaders

DECEMBER 8, 2014

'Whenever I tell someone I’m teaching an evening MBA class entirely devoted to “managing difficult people” the response is the same. “Oh, boy do I need to take that class.” Or, “Why didn’t they have that when I was in school?” There was a long waiting list for the course. Apparently the working world is full of serious loony tunes.

Management 421

Management Management Communication Creativity 421

Let's Grow Leaders

DECEMBER 24, 2014

'When I think of role models of confident humility, it’s hard to imagine a better example than Jesus. Born in a manger, washing feet, hanging out with the poor; yet let’s face it, he had some pretty big asks. From time to time in 2015, I’ll be showcasing examples of leaders across a variety of contexts lead from a place of humble confidence.

IT 405

IT 405

Let's Grow Leaders

DECEMBER 15, 2014

'Amy was dreading her performance review. She’d just be in the job a year, and her interactions with her imperfect boss were becoming more tense and intense with each passing month. The truth was, she questioned his approach to running the department, and he wasn’t listening to her ideas. She didn’t love his suggestions, and often reacted defensively to his feedback, making matters worse.

Performance 400

Performance Career Communication IT 400

Let's Grow Leaders

DECEMBER 29, 2014

'At Verizon, January always brought a flurry of kickoff activities where the sentiment was 90% forward focus. Auditoriums around the country would resound with a consistent message, “Last year is over… no time to spend there, we’ve got game-changing work to do.” I’m all for a 2015 fast start. In fact, I’m looking forward to the strategy work I’ll be doing with teams across a variety of industries this January.

Accomplishment 394

Accomplishment Leadership Communication Strategy 394

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

Solution

Let's Grow Leaders

DECEMBER 26, 2014

'A guest post by Frank Sonnenberg. When you hear the word holiday , what comes to mind? If you’re like most people, shopping, parties, sales, and catalogs rank near the top of your list. The truth is, many holidays are becoming so commercialized that our proud traditions are in danger of becoming trivialized. Many of us can’t even remember the true meaning of the holidays.

Utilities 359

Utilities Education Leadership IT 359

Let's Grow Leaders

DECEMBER 31, 2014

'Thanks so much for all of your support of the LGL community this year. Your faithful comments and collaboration caused our community to be rated on the Top 10 Leadership Development sites (based on engagement). I’m humbled and grateful for your support. To wrap up 2014, I share the most popular posts of 2014 in case you missed them. I’m looking forward to an amazing new year for our community.

Leadership Development 339

Leadership Development Leadership Development Motivation 339

On The Job

DECEMBER 1, 2014

'I just got back from my sister''s farm in Oklahoma, and it was a wonderful break. I spent a lot of time with family, and just enjoying the peace and quiet of rural America. (But I didn''t enjoy it as much as my sister''s new bull, who had a really fun time with the lady cows.) It was so nice to just talk with friends and family who didn''t constantly pepper their conversations with "at the end of the day," "win-win" or "low-hanging fruit" that is part of the business jargon that is so overused

IT 160

IT 160

On The Job

DECEMBER 12, 2014

'When you have a critical deadline approaching on a big project, as a manager you are hyper-focused on doing everything you can to ensure your team meets it. Then it happens. Your worst nightmare. You arrive for work one day expecting to get a status update that shows progress being made on systems and key details, but you instead discover: Several team members involved in a squabble over who is supposed to being doing what.

Communication 157

Communication Management Management Performance 157

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Career

On The Job

DECEMBER 9, 2014

'When hearing the term “digital masters,” many business people think of Silicon Valley and the whiz kids running dominant IT companies like Google. But a new book contends that it’s time other companies woke up to the reality that if they want to excel in the future – with their employees, with their customers and in running their operations – then they need to also embrace the idea of using technology to transform their business.

Media 144

Media Performance Leadership IT 144

On The Job

DECEMBER 30, 2014

'(Photo courtesy of MSNBC) Recently, Pope Francis listed 15 "ailments" that he believed were infecting the Catholic Church. But I think we should also take this to heart in our workplace. Here are the unhealthy habits listed by the Pope that I believe we can also eliminate from our careers: 1) Feeling immortal, immune or indispensable. The Pope advises to stay updated and continually seek improvement.

Career 140

Career Media Management Management 140

On The Job

DECEMBER 23, 2014

'When you think of narcissists, names like Kim Kardashian and Lance Armstrong may come to mind with their constant focus on themselves and need for admiration. But that’s the celebrity world, and it’s not so common for the average person to have such an inflated sense of self-importance (since most of us get that knocked out of us in our 20s). Despite that, narcissism is a term that gets thrown around a lot, especially when you’re dealing with an annoying personality at work.

Strategy 136

Strategy Education Career IT 136

On The Job

DECEMBER 18, 2014

'"Change agent” is no longer just a term for an outside consultant or someone in the C-suite who is charged with transforming an organization. More organizations now realize they must have leaders and employees who are change agents, capable of looking at what they do in a different way and bringing about change in order to be competitive. Allen Barclay, a management professor for Colorado State University, explains in his research that it makes sense that employers should turn to employees to b

Consulting 132

Consulting Management Management Performance 132

Speaker: Jennifer Brick, Career Strategist and Author

Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.

Certification

On The Job

DECEMBER 4, 2014

'“I am not crazy. My mother had me tested.”—Sheldon Cooper Devoted fans of the television show, “The Big Bang Theory,” rejoiced when the sitcom about a bunch of nerdy guys entered its eighth season this year, with some 18 million people tuning in for the season’s opener. But even though it’s America’s most watched show, critics have not been as enthusiastic.

Solution 132

Solution Management Management Creativity 132

Penelope Trunk

DECEMBER 31, 2014

'Here they are: The five posts from 2014 that had the most readers. What does it really mean to work full time? Leaving your options sets you back. Men with families feel more trapped than ever. Here’s how to fix that. 3 Cheers for women who say they don’t want to work. At least they’re honest. 5 Traits of high earners that will make you not want to be one.

Career 105

Career Accomplishment IT 105

Strategy+Business

DECEMBER 7, 2014

'Witold Rybczynski, author of How Architecture Works, introduces a lesson in how the design of our buildings can bolster employee productivity, from The Best Place to Work, by Ron Friedman.

Architecture 73

Architecture 73

Strategy+Business

DECEMBER 23, 2014

'Potentially harmful rumors can start because employees feel inadequately informed, and they can spread when companies fail to keep their promises to their workers.

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Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic

The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.

Construction