September, 2013

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6 Steps to Loving the Job You Hate

Let's Grow Leaders

'Many readers write to me and disclose, “I hate my job.” You’ve gone from skipping to work, to dragging your butt. Little annoyances mushroom in the dung of frustration. Reasons vary: a witchy boss, unrealistic expectations, downsizing pressures, stagnating gifts, unrecognized contributions. You’ve considered quitting, but that’s a bold move and another post.

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Employer adds yoga, dance and fun to retain workers

On The Job

'Often the little things can make a difference in how an employee feels about a workplace. Maybe the boss ensures that you get your favorite color of nail polish at holiday time. Maybe you can bring your dog to work. Or, maybe the culture asks you to do kind things for other people. Michele Litzky does all those things and more when it comes to trying to keep her workers happy.

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Get an internship now, at age 20, 30, or 40

Penelope Trunk

'It used to be that internships were just for college kids. But today, the internship is for anyone who wants to do work they have no track record for doing. The internship is learning ground and proving ground for any age. It’s true that kids in college absolutely must get work experience in order to be employable after college , and an internship is a good way to do that, at any age.

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Is Technology Hurting Your Job Search?

Eat Your Career

'What you don’t know could hurt you! Perfect example: Many job seekers have no idea that resumes submitted online are typically filtered through a software system before a human being ever sees them. That means if your resume isn’t formatted correctly, it could be kicked out before any real person has a chance to review it. According to Forbes, as much as 75% of qualified applicants are getting lost in these systems!

Career 76
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HIA Technologies Turns a New Chapter in Professional Development and Training

HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.

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Seven Ways to Make Your Strategic Planning Relevant

Strategy+Business

'Planning and performance management systems can be designed to reinforce your most distinctive capabilities--not undermine them.

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Shaken Not Stirred

Let's Grow Leaders

'The secret to moving and shaking is stirring. Anyone in power can shake and intimidate. Real leaders stir hearts and minds toward powerful possibility. Growing leaders long to be stirred, not shaken. Shaken Not Stirred Joe was visibly shaken as he left the readout with the senior eam. His results were solid, and he was [.] The post Shaken Not Stirred appeared first on Let's Grow Leaders.

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How to be a Successful Intrapreneur (Even If You’re Old)

Let's Grow Leaders

'I’m sick of being told how to win the hearts and minds of millenials. I’ve never bought into the notion that an entire generation of human beings falls into a prototype we can master. I’ve been brewing this sentiment for decades. I thought the HR meetings I attended as a young HR leader (charts [.] The post How to be a Successful Intrapreneur (Even If You’re Old) appeared first on Let's Grow Leaders.

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What I Appreciate Most About Your Leadership

Let's Grow Leaders

'What do you appreciate most about each member of your team. Have you told them? The other night I heard a fantastic leadership best practice. Every time the leader has someone new join his team, he takes the time to write down “why I hired you,” frames it, and gives it to the new team [.] The post What I Appreciate Most About Your Leadership appeared first on Let's Grow Leaders.

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4 Surprising Reasons You’re Hiring the Wrong Candidate

Let's Grow Leaders

'You work hard to select the right candidate. Missing the mark is emotionally and financially expensive. Take a deeper look at your processes. The techniques you use to find Ms. Right, may be leaving you with Mr. Just Okay. Don’t settle for good, attract great. 4 Surprising Reasons You’re Hiring the Wrong Candidate 1. It’s [.] The post 4 Surprising Reasons You’re Hiring the Wrong Candidate appeared first on Let's Grow Leaders.

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The Ultimate LMS Buyer’s Guide: Everything You Need to Know When Purchasing an LMS

Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.

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How to Impress an Executive

Let's Grow Leaders

'He was sitting in for his boss at the executive’s staff meeting. He followed her leadership blog so he had a sense of what’s in her head. She had just written about how to make the most of a temporary seat at the table. He followed her formula. Good start. There was one vital topic her [.] The post How to Impress an Executive appeared first on Let's Grow Leaders.

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9 Good Intentions that Aggravate Your Team

Let's Grow Leaders

'I aggravate the teams I lead and the leaders I follow. You do too, even when you’re trying to help. Most aggravating leadership starts with good intentions. 9 Good Intentions that Aggravate Your Team Beware of these easy traps.* 1. Just trying to help Before you know it, your well-intentioned advice is over-bearing. Hanging around [.] The post 9 Good Intentions that Aggravate Your Team appeared first on Let's Grow Leaders.

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Shackled Truth: Words Left Unsaid

Let's Grow Leaders

'Don’t shackle your truth. When you leave words unsaid… your team loses, your world stays unchanged, and you know it could be better. I worked this week with a mix of fantastic leaders across a spectrum of leadership roles and industries in a keynote I gave at the International Customer Service Association. Early in the game, [.] The post Shackled Truth: Words Left Unsaid appeared first on Let's Grow Leaders.

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TMI: Leaders Who Share Too Much

Let's Grow Leaders

'Transparency builds trust. TMI overwhelms. Can leaders share too much? I received this note from a Let’s Grow Leaders subscriber: “The organization I work for prides itself on transparency – I too believe this is very important – however, there are some times when we try to be transparent when the information actually discourages the […] The post TMI: Leaders Who Share Too Much appeared first on Let's Grow Leaders.

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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5 Reasons to Close Your Open Door

Let's Grow Leaders

'You love an open door. So do I. You want to be all things to all people– all of the time. But, that’s impossible. We open our office doors as a symbolic gesture saying, “I’m always here for you.” Good in theory. But, if Sam knocks in the middle of your meeting with Sally, someone [.] The post 5 Reasons to Close Your Open Door appeared first on Let's Grow Leaders.

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Shared Leadership: When Cups Runneth Over

Let's Grow Leaders

'Each family arrived with their burdens and joy. The room filled with cancer, divorce, under-employment, stagnated careers, struggling children, successes, start-ups, deepening relationships, home improvements, recovering health, big accomplishments, and new beginnings. We spoke of none of that. Technically it was a rehearsal dinner, we were eating pizza and rehearsing… although covertly, while the next [.

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Confident Humility: The Conversation Continues

Let's Grow Leaders

'Two of our most popular conversations on LGL involve the concept of confident humility: Humility Matters: 9 Ways Confident Leaders Remain Humble and Can We Teach Humility? The active dialogue from your inspired comments attracted interest from the extended community. I had the opportunity to extrapolate the converation in an interview with Jesse Lahey on [.

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Are Extroverts Misunderstood?

On The Job

'Ask an introvert about an extroverted colleague and you''re likely to hear how these outgoing co-workers talk too much, have trouble staying on task and are generally annoying. Extroverts may counter such opinions with the argument that their friendly nature helps make sales and establish key contacts, and keeps the workplace a fun and lively place.

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eWOW 2023 Virtual Summit #OwnYourGrowth

At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.

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How to Get What You Want at Work

On The Job

'Have you ever tried to change a co-worker''s mind and failed miserably? Not only is it frustrating, it also may hurt your career. You may not be able to achieve your goals if the person remains entrenched in a position that keeps you from moving forward. But Rob Jolles, an expert on influence, says you can help people stop procrastinating and make a decision.

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The Real Reasons You Didn't Get the Promotion

On The Job

'There are very few things that are more discouraging than being rejected for a promotion. You may feel you’re ready to move up the ladder, but you watch others get promotions while you’re passed over. Why? Believe it or not, the reasons are often pretty simple. It’s not some complicated plot that involves Vladimir Putin or the CIA. It often comes down to this: You’re like a bull in a china shop.

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Are You the Jerk at Work?

On The Job

'Are we getting ruder at work? According to a recent survey, half of workers reported in 2011 that they were treated rudely at least once a week, an increase in from the one quarter reporting boorish behavior in 1998. Richie Frieman, known as the Modern Manners Guy on QuickAndDirtyTips.com, says that yes, indeed, people are rude in the workplace. They leave dirty dishes lying around.

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Is your marriage ruining your career?

Penelope Trunk

'I’ve been a huge fan of Huma Abedin ever since she married Anthony Weiner , the smart, liberal politician who made C-SPAN an entertainment channel. Huma’s first job was as Hilary Clinton’s assistant when she was First Lady. Huma has been with Hilary ever since, and she has risen to the top of Hilary’s circle. You seldom see a photo of Hilary in a room where Huma is not close by.

Career 111
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Cancel Quiet Quitting: Detoxing Corporate Culture & Engaging Top Talent

Speaker: Jennifer Brick, Career Strategist and Author

Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.

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9/11 Shifted my values, which is why I’m on my phone all day long

Penelope Trunk

'People are still finding debris from the World Trade Center attacks. Tucked into crevices, between building where you don’t expect it. This is what I feel like is happening in my body as well when someone brings up a topic that makes me think of my day at the World Trade Center all over again. Recently, it was the discussion of how it’s a messed up life to work on your phone all day.

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Test yourself: Are you an Information-Age star or a cog in the wheel?

Penelope Trunk

'I must be a cog in the wheel, because I asked Melissa to get me some links to read that answer the question, “What information is important?” and she came back to me with, “I think that’s a bad question, but here are five links.” Which made me decide to write this test is to find out how good an Information-Age worker you are. 1.

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The Lesson of J.C. Penney: There Is No King

Strategy+Business

'Fights in the boardroom between shareholders and management highlight one important question--who gets to call the shots?

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Laura Rittenhouse's Candor Analytics

Strategy+Business

'Inspired by Warren Buffett, a former Lehman analyst figures out that plain-speaking companies have higher performance.

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Top Techniques for Coaching Your Contact Center Agents

Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic

The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.