June, 2021

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A Post-Pandemic Productivity Gift You Can Bring Back to the Office

Let's Grow Leaders

Going back to the office? Don’t lose one of the most valuable aspects of remote work. Whether your team is heading back to the office, will continue working remotely, or somewhere between, silence and space are critical leadership gifts to give your team. Mixed Feelings about Going Back. Over the past month, as more U.S. citizens have access to vaccines, we’ve been talking with people whose teams have worked remotely about their thoughts on returning to in-person work.

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5 Tips for Bragging at Work—without Sounding Like You’re Bragging

Career Advancement

“If you are going to change the world, it will be from leveraging your strengths.” – Kyle Parton. Do you want to make your strengths more widely known, but worry about being seen as a braggart? You’re not alone—that’s a common fear among employees in most workplaces. Many people feel their coworkers and company leadership don’t know about their core strengths, yet they’re afraid to speak up about them, lest others perceive them as boasting.

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3 Easy Ways to Be a Better Person at Work

On The Job

Walk into any mall store -- or check out any online retailer -- and you're likely to find a "Be Kind" t-shirt. Or tote bag. Or pillow. Or coffee mug. It seems we all want to be kind to one another and hope others will do the same. But what does it mean to be kind in the workplace? Some seasoned career professionals will tell you that being kind is fine, but when it comes to your career, you have to be a bit cutthroat as well if you want to survive.

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Defining the skills citizens will need in the future world of work

McKinsey

To future-proof citizens’ ability to work, they will require new skills—but which ones? A survey of 18,000 people in 15 countries suggests those that governments may wish to prioritize.

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HIA Technologies Turns a New Chapter in Professional Development and Training

HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.

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How to Partner With Other Companies to Grow Your Business

B Plans

When you want to scale your business , you have a few choices. You could toss more money into marketing. Possibly bump up your product or service lineup. You could even encourage your current customer base to give you more of their discretionary dollars. . And you know what? Any of those tactics could work to expand your brand’s reach. Nevertheless, you should consider another proven amplification approach for your brand: forming strategic partnerships.

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Calm the Chaos and Help Your Team Regain their Focus

Let's Grow Leaders

It’s a challenge common to many leaders and managers: Last-minute customer requests, emergencies, interruptions, and distractions make it hard to stay focused on your M.I.T.s (the Most Important Thing ). If you’re not careful, reactivity can become a permanent way of life. In this episode, you’ll receive practical steps you can take to calm the chaos and help your team regain their focus.

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5 Tips for Bragging at Work—without Sounding Like You’re Bragging

Career Advancement

“If you are going to change the world, it will be from leveraging your strengths.” – Kyle Parton Do you want to make your strengths more widely known, but worry about being seen as a braggart? You’re not alone—that’s a common fear among employees in most workplaces. Many people feel their coworkers and company leadership don’t know about their core strengths, yet they’re afraid to speak up about them, lest others perceive them as boasting.

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How to Make Yourself More Powerful at Work

On The Job

Are you a person who gets things done? Not just your daily "to do" list of picking up the dry cleaning, attending a meeting or hitting the gym. But do you get things done when others are opposing you? The key to that question may be in determining how you are seen by others. Are you giving off nonverbal cues that make you seem strong -- or weak? For example, tilting your head or looking down means you're giving away your power, says Jeffrey Pfeffer, a professor of organizational behavior at Stan

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How to Future-Proof Your Organization

McKinsey

From project-based work to a lack of hierarchy, the way people work is changing fast. Organizations that plan for the postpandemic world are better able to deliver value—even amid uncertainty. Insights on Organization Leadership Managing in Uncertainty Operations Organization

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The Ultimate LMS Buyer’s Guide: Everything You Need to Know When Purchasing an LMS

Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.

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10 Powerful Business Coaching Questions to Ask Your Coach

CoCaptain

The end goal of a business coaching journey is to discover your own path and help move you forward in your pursuit of personal and professional success. And although a successful coach has the tools and expertise to help get you from where you are to where you want to be, the client is ultimately the one that must do the heavy lifting. It is up to the client to communicate where the client feels, where their passions and struggles lie to point the way forward, and it is the client that must ulti

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Development Opportunities for Supervisors: Top 12 Resources & Tools

CMOE

Supervising can be extremely rewarding but also challenging—there are varying personalities, communication styles, skill sets, and roadblocks to manage, all while trying to maintain high-quality output. The good news is, there are development opportunities for supervisors that can help you succeed in your role. With the right tools and resources by your side, you will feel more confident in driving your team forward.

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How do I Admit We Were Wrong? (with Video)

Let's Grow Leaders

“Hey Karin, I’m so proud of my team. We had such an incredible pivot. We accomplished some incredible things. AND as it turns out we made some faulty assumptions, and we’re going to need to pivot. How do I admit we were wrong without discouraging the team? #AskingForaFriend. Gain Big Credibility With Your Team, Even if You Have to Admit You Were Wrong.

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Building Career Resilience: How to Bounce Back After the Unexpected

Eat Your Career

As a professional, you have hopes for your career. When things don’t go your way, it’s easy to get stuck in disappointment and regret. If you’ve ever been laid off or terminated, passed over for a promotion or denied a job you thought was perfect, you know how hard it can be to bounce back. But staying in that negative space will only prolong the problem and potentially create a downward spiral of destruction.

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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3 Things to Do When You've Made a Mistake at Work

On The Job

When was the last time you made a mistake at work? If you say "never," then I've got one word for you: HA. That's because everyone makes mistakes at work. Sometimes they're little, harmless ones like forgetting to take your moldy sandwich out of the office refrigerator. But sometimes they're much bigger -- like the kind that can put your job in jeopardy.

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What we lose when we lose women in the workforce

McKinsey

A record number of women have left the US workforce during the COVID-19 crisis. A policy expert and former HR executive discuss the long-term effects—and their own experiences.

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This Is the Real Cost of Business Coaching

CoCaptain

How do you justify the cost of anything? Say, a new car, a college degree, a life insurance plan, an electric toothbrush? The cost is substantiated if what you stand to gain from the investment far outweighs the cost. Business Coaching can be looked at as an investment that, much like a college degree (which will give you access to better-paying positions) or an electric toothbrush (which will ward off future dental attention­), will generate a return of the initial cost and inflate your financi

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How to Be a Leader at Work in Any Role

CMOE

Being a leader of any type can be a daunting responsibility, but as you adopt a leadership mindset and incorporate a few actions into your day-to-day activities, you can be a highly effective leader who inspires team members to do their best work. Here are five essential skills that will help you be a leader at work, no matter the role you play. These practical solutions and strategies will help you improve your leadership effectiveness and drive your team forward.

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eWOW 2023 Virtual Summit #OwnYourGrowth

At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.

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How Your Employee Recognition Program Can Destroy Morale

Let's Grow Leaders

Avoid These Big Mistakes When Recognizing Employees. A great employee recognition program is a remarkable way to build culture, increase employee engagement and reinforce critical behaviors. Done well, these programs will have a positive impact on culture and can also serve as a vital part of your 5 x 5 communication plan. And yet, so many companies screw this up.

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19 Easy Ways To Honor National Boss's Day

Vantage Circle

We've all had our share of bad bosses. But there are also those who believe in us and gave us a chance when no one else would. Thus, on the occasion of National Boss's Day, it's only natural to show your gratitude to those great leaders. But First, What Is National Boss's Day? Via GIPHY. National Boss's Day in the United States is celebrated on or around October 16 since 1962.

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How to Ensure Fair Treatment as a Remote Worker

On The Job

When interviewing for a job, it's always a good idea to pay attention when you get a tour of the workplace and meet other employees. During this time, you want to look for red flags -- the things that indicate that employees are unhappy or that the workplace has a toxic atmosphere. (Some indications include workers who never smile or make eye contact, rundown facilities, lack of clarity regarding advancement, etc.

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How negative emissions can help organizations meet their climate goals

McKinsey

Substantial negative emissions (carbon removals) are needed with emission reductions to avert catastrophic climate change. Analysis shows that negative emissions can be deployed at the required scale.

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Cancel Quiet Quitting: Detoxing Corporate Culture & Engaging Top Talent

Speaker: Jennifer Brick, Career Strategist and Author

Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.

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Coaching Companies Are Changing the Face of Business Coaching

CoCaptain

The coaching industry hasn’t changed much….until now. Coaching platforms are the ones raising the bar. Since the dawn of coaching, the industry has been notoriously unregulated. And while certifications remain available, anyone can enter the market without a certification, educational requirements, or formal experience - no questions asked. Well, coaching platforms are officially asking questions.

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The Magic Of Critical Thinking: How To Make Better Decisions

StrategyU

What do you think about the following drawing? Not great, right? Now consider the second drawing below by the same artist. The only difference is that the one on the left took 10 minutes to complete whereas the one on the right took only 12 seconds. What if all your thoughts were only 12-second thoughts? That is the world that would exist without critical thinking.

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How to Stay Productive as You Return to the Office

Let's Grow Leaders

As You Return to the Office, Make a Deliberate Plan. You’ve learned a lot about how you work and what makes you most productive over the last year. You had more choices on how to structure your day, when (and with whom) to engage. You figured out what worked best for you. The return to the office can feel as overwhelming as that initial, emergency pivot to working from home. 7 Tips for staying productive as you return to the office (or move to hybrid work. ).

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Agile Leadership

CMOE

We live and work in a world of never-ending change that is accelerating all the time. This dynamic creates opportunities and challenges for every organization. The capacity to react quickly when a window of opportunity opens and mitigate rapidly approaching storms is vital to long-term success. For a multitude of reasons, more than half of the companies that were on the Fortune 500 list in the year 2000 no longer exist today.

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Top Techniques for Coaching Your Contact Center Agents

Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic

The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.