Sat.Nov 14, 2020 - Fri.Nov 20, 2020

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Frontline Festival: Leaders Share about Executive Development

Let's Grow Leaders

In this month’s Frontline Festival, top leadership experts share their perspectives and insights on executive development. Thanks to Joy and Tom Guthrie of Vizwerx Group for the great pic and to all our contributors. Executive Development on a Personal Level Eileen McDargh of […]. The post Frontline Festival: Leaders Share about Executive Development appeared first on Let's Grow Leaders.

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The First Thing to Do After a Job Interview

On The Job

Even though you may have more phone or Zoom interviews during your current job search because of the pandemic, the basics of job searching remain the same: do your homework on an employer so you're prepared for an interview; dress appropriately; ask questions -- and always, always, always send a thank-you note. I cannot tell you how many hiring managers say that they're always impressed by thank-you notes, and how it helps candidates stand out.

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On adjusting your plans

Darius Foroux

What were your plans for this year? I wanted to move to Valencia, Spain. I’ve been there several times and always felt at home.

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Organizing for speed: Agile as a means to transformation in Japan

McKinsey

Japanese working practices may help or hinder the adaptation of agile approaches that can increase an organization’s speed and customer centricity. Addressing five main areas can allow leaders to master the transition to enterprise agility.

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HIA Technologies Turns a New Chapter in Professional Development and Training

HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.

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How to Exit Your Job With Grace and Support Your Successor

Let's Grow Leaders

How do you exit your job with grace? You’re on to the next thing. Perhaps it was your call. Maybe not. Maybe you’re happy. Perhaps you’re not. In fact, perhaps “not happy” is an understatement. But it’s not about you. It’s about […]. The post How to Exit Your Job With Grace and Support Your Successor appeared first on Let's Grow Leaders.

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Introducing the Stoic Letter: A Weekly Reminder to Focus on the Right Things

Darius Foroux

Inspired by Seneca’s letters, I’m starting a weekly column here on Medium, that I call the Stoic Letter.

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Using ecosystems to reach higher: An interview with the co-CEO of Ping An

McKinsey

Expect digital to further blur industry lines, supercharge scalability, and loosen geographical restraints for professional services, says Jessica Tan.

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Leading While Green – Interview with Pierre Quinn

Let's Grow Leaders

? Your new leaders – the ‘green’ ones, are an incredible resource and the literal future of your business. If you are a new leader, the lessons to learn and the natural influence you see from more senior leaders can feel overwhelming. […]. The post Leading While Green – Interview with Pierre Quinn appeared first on Let's Grow Leaders.

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The Effective-Delegation Checklist [Download Included]

CMOE

Managers who try to do everything themselves will get overwhelmed—and worse, they’ll produce lackluster work. This is why delegating work is essential. When done in the right way, delegation empowers employees in their roles and contributes to their professional development. Here’s some information on how to do delegation right, as well as a downloadable effective-delegation checklist that walks you through the delegation process.

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The Ultimate LMS Buyer’s Guide: Everything You Need to Know When Purchasing an LMS

Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.

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On knowing what you control

Darius Foroux

It’s so important to only focus on what you control. Everyone seems to talk about that these days.

IT 130
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Resilience in a crisis: An interview with Professor Edward I. Altman

McKinsey

One of the leading researchers in corporate financial health discusses what executives can do to help their companies endure the financial stresses of crisis times.

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Product Update: Improvements for a Better Product

Vantage Circle

We are back with another article full of updates that shows our commitment to delivering the best products to our customers. What does the update contain? VANTAGE REWARDS. - Service Yearbook: Ready to Deploy. Now convey warm wishes and share photo memories with your colleagues in the form of our new feature called the Service Yearbook. The feature sends across an e-mail to the peers that notify them about their colleague’s upcoming anniversary.

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Secrets to Achieving Work/Life Harmony (Webinar)

Eat Your Career

Join us for this month’s free webinar on the topic of “Secrets to Achieving Work/Life Harmony.” Webinar Description: You have a “professional” life and a “personal” life, right? But ultimately, it’s all just life, isn’t it? So, how do you balance it all? How do you make sure one side isn’t getting all the attention while the other side suffers?

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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5 Pivotal Frontline Manager Skills to Hire For

CMOE

Though 77 percent of executives say frontline managers are crucial in helping their business reach its goals, only 12 percent of executives actually invest in growing and developing frontline managers. How can you recruit the best candidates for the job and better develop their roles? We’re here to provide some insight with the top five frontline manager skills you should hire for.

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The case for stakeholder capitalism

McKinsey

Consumers and society at large are expecting more from business. Embracing these responsibilities can help shareholders, too.

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Product Update: Improvements for a Better Product

Vantage Circle

We are back with another article full of updates that shows our commitment to delivering the best products to our customers. What does the update contain? VANTAGE REWARDS. - Service Yearbook: Ready to Deploy. Now convey warm wishes and share photo memories with your colleagues in the form of our new feature called the Service Yearbook. The feature sends across an e-mail to the peers that notify them about their colleague’s upcoming anniversary.

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Eight lessons on how to get the growth you planned

McKinsey

Now is not the time to slow down. Growth initiatives are critical for value creation, even survival, throughout an economic cycle.

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eWOW 2023 Virtual Summit #OwnYourGrowth

At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.

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The shift to virtual and home care: An interview with Annie Lamont

McKinsey

Holistic healthcare, virtual care, and the integration of mental-health care and primary care are among the trends the COVID-19 crisis moved ahead of schedule. Annie Lamont is keeping tabs on them all.

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Holiday shopping in 2020

McKinsey

Consumers, longing for normalcy and eager for something to celebrate, plan to spend money during the holidays—but differently from the way they have in the past.

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Think fast: How to accelerate e-commerce growth

McKinsey

The most critical tools in successful e-commerce expansion are customer-centricity and a test-and-learn mindset.

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‘An environment where everybody can thrive’: A conversation with U.S. Bank’s Tim Welsh

McKinsey

The vice chairman for consumer and business banking at the fifth-largest bank in the United States describes how setting an environment of mission, purpose, and individual generosity is central to building capabilities that achieve strategic outcomes.

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Cancel Quiet Quitting: Detoxing Corporate Culture & Engaging Top Talent

Speaker: Jennifer Brick, Career Strategist and Author

Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.

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Data will decide success in the next normal of bulk and tanker shipping

McKinsey

COVID-19 and commodity-related trends are likely to depress medium-term demand, but companies that can leverage deep market insights will have the opportunity to outperform in the postcrisis economy.

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Finance 2030: Four imperatives for the next decade

McKinsey

Over the past decade, finance departments reduced costs by almost 30 percent. The next decade’s focus: achieving even higher levels of effectiveness.

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Meeting the future: Dynamic risk management for uncertain times

McKinsey

The world is changing in fundamental ways, leading to dramatic shifts in the landscape of risks faced by businesses.

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The state of AI in 2020

McKinsey

Our 2020 AI survey shows artificial intelligence has become more of a revenue driver. Companies earning the most from AI plan to invest in it more in response to COVID-19.

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Top Techniques for Coaching Your Contact Center Agents

Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic

The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.