Sat.Oct 03, 2020 - Fri.Oct 09, 2020

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How to Promote Leaders Who Build a Positive Culture

Let's Grow Leaders

Promote leaders who show their commitment to relationships and results One of the most important leadership decisions you’ll ever make is the choice to promote someone into a leadership role. Who you promote into leadership sends a powerful message of what matters […]. The post How to Promote Leaders Who Build a Positive Culture appeared first on Let's Grow Leaders.

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4 Ways to Get More Respect at Work

On The Job

Are you respected at work? For many, the answer is "no" and that can make life a little more miserable when you're at work. People may be rude to you or treat you unprofessionally. While this may not bother you too much, it can add up over time and start making you feel angry or even depressed by such behavior. Whether you're the lowest ranking person in your workplace or the top boss, here's one of the easiest ways to garner respect by others: Show respect to them.

Career 184
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How COVID-19 has pushed companies over the technology tipping point—and transformed business forever

McKinsey

A new survey finds that responses to COVID-19 have speeded the adoption of digital technologies by several years—and that many of these changes could be here for the long haul.

Finance 145
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A Brief Guide On Dealing With Employee Discipline

Vantage Circle

Employee discipline is the force that prompts individuals or groups to observe rules and regulations put forward by the organization. Discipline remains a pre-requisite for anyone's success, including a company's. A company where the behavioral issues of its employees go unaddressed will find itself facing various losses. Productivity , morale , and its very core values are bound to suffer.

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HIA Technologies Turns a New Chapter in Professional Development and Training

HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.

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How Do I Change My Leadership Approach Without Losing Credibility?

Let's Grow Leaders

We were nearing the end of our live-online leadership program with an amazing group of start-up CEOs at Bulb Africa in Nigeria, and it was time for Q&A. Or, as I like to call it, “Asking For a Friend.” When one brave […]. The post How Do I Change My Leadership Approach Without Losing Credibility? appeared first on Let's Grow Leaders.

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Wall Street versus Main Street: Why the disconnect?

McKinsey

Despite turmoil in the real economy, the US stock market remains resilient because of three critical factors: the basis of valuations, the market’s composition, and investors’ expectations.

Finance 141
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A Terrible Thing to Waste: Creating a Culture of Continuous Learning

CMOE

Anyone who’s ever run a business knows that contentment with the status quo is an invitation to disaster. Human beings may not always like change, but they need it. Stagnation is not just boring, it’s dangerous. The same is true of your company. To perform optimally, a business must grow and evolve—meaning that your employees must grow and evolve as well.

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Positive Influence – an Interview with Glenn Parker

Let's Grow Leaders

Be ready to take notes as Glenn Parker shares the four ways you can help people to become their best self, why this is such a critical leadership skill, and a master-class in leading through any crisis. Connect with Glenn: Positive Influence […]. The post Positive Influence – an Interview with Glenn Parker appeared first on Let's Grow Leaders.

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Maximizing Manager Effectiveness in an Organization

Vantage Circle

When we talk about an organization’s backbone, we can always relate it to its employees. However, one should not forget the overall importance of managers being as effective as employees in organizational success. With managers playing a pivotal role, it brings to our main topic of manager effectiveness in an organization. The rise in positive results and improved internal metrics have been possible when a manager effectively completes their goals.

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The Ultimate LMS Buyer’s Guide: Everything You Need to Know When Purchasing an LMS

Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.

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The journey to agile: How companies can become faster, more productive, and more responsive

McKinsey

Agile operating models are characterized by rapid learning and decision-making cycles. Here’s how organizations can use agile practices to transform their organizations.

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Insurance productivity 2030: Reimagining the insurer for the future

McKinsey

The pandemic has created significant challenges for insurers and sped their digital shift. To stay competitive, carriers will need to radically transform their operating models and cost structures.

Insurance 136
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Reimagining customer engagement for the AI bank of the future

McKinsey

Banks can meet rising customer expectations by applying AI to offer intelligent propositions and smart servicing that can seamlessly embed in partner ecosystems.

Banking 140
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The human touch at the center of customer-experience excellence

McKinsey

More than ever, great customer experience depends on the human factor. That has major implications for how the customer-experience organization operates.

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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Reforming public education in Australia: An interview with Mark Scott AO

McKinsey

Students thrive when school leaders have good data, strong professional development, autonomy over spending, and targeted support, says the leader of New South Wales’ public education system.

Education 128
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Global Economics Intelligence executive summary, September 2020

McKinsey

As China returns to near-normal activity, many economies experience an industrial revival led by manufacturing and trade; the public-health crisis remains an impediment to faster growth.

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Tech debt: Reclaiming tech equity

McKinsey

Almost every business has some degree of tech debt; the trick is knowing how to identify, value, and manage it.

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Debunking seven common myths about cloud

McKinsey

Common misconceptions about cloud are holding companies back from capturing the full benefits available.

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eWOW 2023 Virtual Summit #OwnYourGrowth

At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.

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Agriculture’s connected future: How technology can yield new growth

McKinsey

One of the oldest industries must embrace a digital, connectivity-fueled transformation in order to overcome increasing demand and several disruptive forces.

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Global emergence of electrified small-format mobility

McKinsey

Electric two- and three-wheel vehicles are gaining in popularity. What does the future hold for the market?

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COVID-19 and supply-chain recovery: Planning for the future

McKinsey

Rarely have supply-chain leaders faced more complex, changing conditions than they have during the COVID-19 pandemic. Here’s how companies can manage through the crisis and build resilience against future shocks.

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The emerging resilients: Achieving ‘escape velocity’

McKinsey

The experience of the fast movers out of the last recession teaches leaders emerging from this one to take thoughtful actions to balance growth, margins, and optionality.

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Cancel Quiet Quitting: Detoxing Corporate Culture & Engaging Top Talent

Speaker: Jennifer Brick, Career Strategist and Author

Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.

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The path forward for the US retail industry

McKinsey

What will it take for US retailers to succeed post-COVID-19? Three McKinsey partners offer their views.

Retail 127
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The mine-to-market value chain: A hidden gem

McKinsey

Enhancing end-to-end performance of the mine-to-market value chain can be a major source of value creation—yet fragmented responsibilities often cause companies to lose sight of the big picture.

Mining 96
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Medtech innovation in the time of COVID-19: Resilience and growth during a crisis

McKinsey

COVID-19 is a threat but also a call to action for organizations improving the delivery of healthcare services. Executives from four leading medtech firms share how they have thrived during this crisis by applying their business-building capabilities.

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Derisking corporate business launches: Five steps to overcome the most common pitfalls

McKinsey

Launching new businesses is inherently risky. Successful launches are marked by how well companies connect with their customers.

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Top Techniques for Coaching Your Contact Center Agents

Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic

The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.