Sat.Oct 06, 2018 - Fri.Oct 12, 2018

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7 Steps to Stop the Drama – a Leader’s Ultimate Guide

Let's Grow Leaders

Life is crazy; work doesn’t have to be. Stop the drama and get back to work. Do you work with a drama addict? Are you desperate to stop the drama and focus on real work? Maybe you have a boss who thrives […]. The post 7 Steps to Stop the Drama – a Leader’s Ultimate Guide appeared first on Let's Grow Leaders.

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We Know We're Rude With Our Phones -- But We Don't Do Anything About It

On The Job

When cellphones first made their appearance, workplace advice columnists like myself advised that bosses and co-workers became annoyed when a worker used it at work. There were several reasons: people using cellphones tended to yell into the thing; the calls were often personal and inappropriate at work; and workers on a cellphone were seen as goofing off.

IT 131
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Getting ahead of the market: How big data is transforming real estate

McKinsey

Many real estate firms have long made decisions based on a combination of intuition and traditional, retrospective data. Today, a host of new variables make it possible to paint more vivid pictures of a location’s future risks and opportunities.

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9 Tips To Build a Healthy Work Relationship With Your Employees

Vantage Circle

A healthy work relationship with your employees not only creates a positive work environment but also helps in the growth of an organization. Not much is talked about Boss-Employee Relationship. Like any other relationship it also has many wavelengths and needs a proper flow to sustain and grow. ‘A Harvard Business Review survey reveals 58 percent of people say that they trust strangers more than their boss’.[ Source- Forbes ].

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HIA Technologies Turns a New Chapter in Professional Development and Training

HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.

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6 Ways to Ensure Your Leadership Training Makes You a Better Leader

Let's Grow Leaders

You’ve invested the time and effort to go to leadership training. So how do you ensure the work you’ve done will make you a better leader? How do you get feedback from your team on what’s working (and what’s not?) What steps […]. The post 6 Ways to Ensure Your Leadership Training Makes You a Better Leader appeared first on Let's Grow Leaders.

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The benefits of transparency are bigger than you can imagine, which is why transparency feels so hard

Penelope Trunk

My son left. He’s in Boston now. My friend Lauren agreed to take care of him. “Until when?” I said. “Right now, just get him on the plane. He doesn’t have a cello and he doesn’t have a teacher and he just needs someone to help him. I can help him.” I want to believe I picked Boston because there is a teacher there who is a good fit.

IT 101
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Managing a customer-experience transformation in banking

McKinsey

As banks rush to transform their customer experience, it’s easy to trip up. Here’s how to execute a step change that moves ahead of competitors.

Banking 104
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9 Tips To Build a Healthy Work Relationship With Employees

Vantage Circle

A healthy work relationship with employees not only creates a positive work environment but also helps in the growth of an organization. Not much is talked about boss-employee relationship. Like any other relationship it also has many wavelengths and needs a proper flow to sustain and grow. A Harvard Business Review survey reveals 58 percent of people say that they trust strangers more than their boss.

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Facebook Messenger Chatbot Marketing: The Definitive Guide (2018)

crowdspring

This is a comprehensive guide to Facebook Messenger Marketing using chatbots. We know that the idea of using a chatbot can be a little intimidating, especially for startups and small businesses. But the truth is that chatbots can improve marketing and make marketers’ lives easier. To create this guide, we partnered with Larry Kim, the CEO of MobileMonkey , a popular Facebook Messenger Marketing platform used by millions of users worldwide.

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The Ultimate LMS Buyer’s Guide: Everything You Need to Know When Purchasing an LMS

Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.

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Why Is It So Hard to Trust a Blockchain?

Strategy+Business

Companies that adopt a "wait and see" mind-set toward blockchain risk falling behind the competition. But as a new PwC global survey makes clear, leaders should not swing to the opposite extreme and jump in unprepared. By focusing on four key strategies early in their blockchain efforts, companies can build trust and set themselves on a path to successful execution.

IT 53
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The cornerstones of large-scale technology transformation

McKinsey

A clear playbook is emerging for how to integrate and capitalize on advanced technologies—across an entire company, and in any industry.

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9 Tips To Build a Healthy Work Relationship With Employees

Vantage Circle

A healthy work relationship with employees not only creates a positive work environment but also helps in the growth of an organization. Not much is talked about Boss-Employee Relationship. Like any other relationship it also has many wavelengths and needs a proper flow to sustain and grow. ‘A Harvard Business Review survey reveals 58 percent of people say that they trust strangers more than their boss’.[ Source- Forbes ].

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6 Tips for New Managers

Career Advancement

“Corporate culture matters. How management chooses to treat its people impacts everything—for better or for worse.”. ~Simon Sinek~. Client Julie says: I’ve just accepted a job as manager of my department. I want to successfully navigate this new leadership role. What mistakes should I make sure to avoid? Coach Joel answers: Becoming a manager probably marks a dramatic shift from your previous role.

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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Planning for the Unexpected

Strategy+Business

Typical crisis planning focuses on specific potential shocks. But how do you prepare for an unforeseen "asymmetric" threat -- one that comes out of nowhere, with no rule book to follow? The answer is to cultivate "meta-readiness," or preparedness as a way of life. This allows your organization to be ready for any sort of crisis, including the four most common kinds: unprotected infrastructure, vulnerable technology, underestimated disasters, and innovative geopolitical attacks.

48
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Barriers to Digital@Scale: Shifting the focus from tech to culture

McKinsey

Many pharma and medtech companies have a digital strategy. But to pull off a true digital transformation, it's crucial to focus on culture and mindset, according to leaders who attended a recent European roundtable.

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9 Tips To Build a Healthy Work Relationship With Employees

Vantage Circle

A healthy work relationship with employees not only creates a positive work environment but also helps in the growth of an organization. Not much is talked about Boss-Employee Relationship. Like any other relationship it also has many wavelengths and needs a proper flow to sustain and grow. ‘A Harvard Business Review survey reveals 58 percent of people say that they trust strangers more than their boss’.[ Source- Forbes ].

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Transforming IT infrastructure organizations using agile

McKinsey

Traditional ways of managing IT infrastructure can impede the fast-paced delivery of digital solutions. Agile methods can be used to boost efficiency, speed, and quality.

IT 88
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eWOW 2023 Virtual Summit #OwnYourGrowth

At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.

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Thriving amid turbulence: Imagining the cities of the future

McKinsey

Four major forces are shaping cities of the future. How can they thrive in the face of challenges and change?

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Is apparel manufacturing coming home?

McKinsey

To meet customers’ needs, apparel companies need to focus on nearshoring, automation, and sustainability.

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Finding untapped potential in European healthcare service providers

McKinsey

European healthcare service providers are complex and fragmented, but with niche market knowledge and a creative approach, investors can create substantial value.

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Digitally enabled reliability: Beyond predictive maintenance

McKinsey

To capture everything digital can offer in increasing reliability and reducing costs, companies should boost their digital-maintenance ambitions.

92
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Cancel Quiet Quitting: Detoxing Corporate Culture & Engaging Top Talent

Speaker: Jennifer Brick, Career Strategist and Author

Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.

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The future of work: Switzerland’s digital opportunity

McKinsey

New technologies can give Switzerland’s economy a much-needed productivity boost, but bold digital transformation and skills development are imperative.

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Choosing the right path to growth

McKinsey

To boost organic growth, most companies need a diverse set of initiatives—and how you sequence them matters.

97
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A new operating model for well organizations

McKinsey

Technological change is poised to disrupt the drilling and completion business while introducing new ways of working.

93
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What’s behind the pharmaceutical sector’s M&A push

McKinsey

There are lessons for other industries in the way pharma companies use mergers to innovate, work more efficiently, and bolster product portfolios.

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Top Techniques for Coaching Your Contact Center Agents

Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic

The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.