Let's Grow Leaders
APRIL 18, 2019
Welcome to the Let’s Grow Leaders Frontline Festival! This month, our contributors share their thoughts about building a high performance team. We’ve expanded the Frontline Festival to include other formats such as podcasts and artwork and are always looking for new thought […]. The post Building a High-Performance Team: A Frontline Festival appeared first on Let's Grow Leaders.
Scott Barry Kaufman
APRIL 18, 2019
Today it’s great to have Ruth Richards on the podcast. Dr. Richards is a psychologist, psychiatrist, professor at Saybrook University, and Fellow of the American Psychological Association. She has published numerous articles, edited/written three previous books on everyday creativity , and received the Rudolf Arnheim Award for Outstanding Lifetime Achievement (Division 10, American Psychological Association).
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On The Job
APRIL 15, 2019
I've written before about how important it is to get along with others at work. You don't have to be besties, with your co-workers, but you do need to know what motivates them, what discourages them and how you can best help one another. To think you can go it alone at work and succeed is delusional. In addition, more companies are keeping an eye on whether you can get along with other people.
McKinsey
APRIL 18, 2019
New research by the McKinsey Global Institute shows how good digital ID is a new frontier in value creation for individuals and institutions around the world.
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HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.
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Let's Grow Leaders
APRIL 15, 2019
Lead remote meetings that get results and build relationships Tired of shadowy silhouettes, screechy feedback, and multitasking participants? It doesn’t have to be that way. Remote meetings are a daily fact of life for most leaders. When you lead them well, they […]. The post How to Take Charge of Your Remote Meetings appeared first on Let's Grow Leaders.
Professional Development Brief brings together the best content for development professionals from the widest variety of industry thought leaders.
On The Job
APRIL 17, 2019
For most workers, the days of clocking out at 5 p.m. and never thinking of work again until the next morning when we clocked in at 9 a.m. are over. Texts and emails keep us tethered to the job, not to mention the "quick phone call" to the office when we're supposed to be on vacation. All of these can be annoying and disheartening, but many of us are trying to limit "screen time" after we leave the workplace and even dare not to respond to emails while on vacation.
McKinsey
APRIL 13, 2019
A new program seeks to spark development in the neediest communities and boost the national economy. Similar, past efforts offer insights that may help them succeed.
Let's Grow Leaders
APRIL 17, 2019
Leadership is the belief that together, we can have a better tomorrow. Are you in the hope business? The post Leaders: Welcome to the Hope Business appeared first on Let's Grow Leaders. Leadership is the belief that together, we can have a better tomorrow. Are you in the hope business?
Eat Your Career
APRIL 15, 2019
I’m a huge fan of workplace routines. I use them on a daily and weekly basis, and I truly believe they play a major role in my productivity. Workplace routines are like rituals—specific, pre-established ways of doing things that need to happen on a regular basis. Most people utilize a variety of routines in both their personal and professional lives.
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Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.
Vantage Circle
APRIL 13, 2019
The only way to do great work is to love what you do. – Steve Jobs. Gamification in the workplace, a concept or idea that is widely discussed but rarely implemented. Being an HR or a manager, there’s a high possibility that you have encountered this term before. And you might have thought what is this all about? What are its effects and why it is important?
McKinsey
APRIL 13, 2019
The region has seen rapid growth over the past 15 years, but a number of trends could affect whether the economies continue to grow.
Let's Grow Leaders
APRIL 17, 2019
Do you have a good way to tap into the customer feedback your employees are hearing every day? Are your frontline employees trained and equipt to be true customer advocates? Do they feel like their voice is being heard? If you’ve been […]. The post A Remarkably Easy Way to Get Better Customer Feedback appeared first on Let's Grow Leaders.
Eat Your Career
APRIL 18, 2019
I confidently draw professional boundaries when needed. To learn more about affirmations and how to leverage them for career success, check out this article. The post Positive Career Affirmation #8 appeared first on Eat Your Career.
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!
Vantage Circle
APRIL 15, 2019
The term “Employee engagement” has been buzzing around in the business world for at least two decades now. Employee engagement , in a nutshell, is the level of emotional connect or investment an employee feels towards the organization. It is often difficult to interpret a concept until and unless it is quantified. The same holds true for employee engagement.
McKinsey
APRIL 18, 2019
Our latest mobility start-up and investment tally shows the industry invested $120 billion in the last 24 months as it prepares for the years to come.
McKinsey
APRIL 18, 2019
An increasing number of governments and businesses are implementing digital identification programs. What makes a digital ID beneficial to both the user and the institution?
McKinsey
APRIL 15, 2019
Start-up activity has surged in Pakistan as businesses emerge to meet labor-market demands. But the country still lags behind peers.
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At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.
McKinsey
APRIL 19, 2019
We surveyed nearly 5,000 consumers in China to discover how they buy fresh fruits, vegetables, and meats. Here’s what we learned.
McKinsey
APRIL 18, 2019
Value-based care models are becoming increasingly important for health systems. Implemented well, they can improve system economics, enhance care quality and outcomes, and strengthen physician alignment.
McKinsey
APRIL 17, 2019
Worried about the effect of new digital entrants on your industry and markets? Reinvented incumbents may be an equal threat.
McKinsey
APRIL 13, 2019
It’s time to dig for a solution to the gold mining reserve crisis.
Speaker: Jennifer Brick, Career Strategist and Author
Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.
McKinsey
APRIL 17, 2019
US farmers are under increasing economic pressure. A recent McKinsey survey explores how this will affect their spending on agricultural inputs.
McKinsey
APRIL 18, 2019
Energy companies struggling with customer churn can borrow lessons from retail and consumer goods to build loyalty and boost sales through personalization.
McKinsey
APRIL 15, 2019
Consolidation in the US retirement arena continues apace. To maximize deal value, firms must follow some industry-specific best practices.
McKinsey
APRIL 13, 2019
Most transformations don’t deliver on their promises or their targets.
Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic
The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.
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