Sat.May 15, 2021 - Fri.May 21, 2021

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The Blight of Soul-Crushing Useless Negative Feedback

Let's Grow Leaders

Don’t let useless negative feedback sap your team’s motivation. Negative feedback is destructive and all-too-common. There are three common problems that erode the power of these conversations. . My phone buzzed with a text message from Amena, a junior manager. “Just had annual eval – most useless ever. Negative feedback that makes no sense.”.

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How to Get Good Habits to Stick

On The Job

A lot of people developed new habits and routines during the pandemic. For some, it was learning to set boundaries during their workday so they could go for walks or spend time with family. For others, it was just the opposite -- they found themselves working longer hours and unable to disconnect. If you're part of the group that developed habits that aren't healthy or that you would like to change, you may be looking for way to adopt a better diet, sleep more or use technology less.

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3 Books on Creativity to Help You Flourish in the Future at Work

Creativity at Work

3 Books on Creativity to Help You Flourish in the Future at WorkThese books on creativity offer ways business leaders can support creativity, innovation, and talent in the new future of work Big Little Breakthroughs by Josh Linkner (2020) for unleashing creative potential in yourself and your team Softening the Edge by Mimi Nicklin (2020) for insights on leading with awareness, empathy, and compassion The Art of Noticing by Rob Walker [.].

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Platform operating model for the AI bank of the future

McKinsey

Technology alone cannot define a successful AI bank; the AI bank of the future also needs an operating model that brings together the right talent, culture, and organizational design.

Banking 144
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HIA Technologies Turns a New Chapter in Professional Development and Training

HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.

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Drive Your Career Success – featuring Ed Evarts

Let's Grow Leaders

If you’re ambitious, talented, and ready to take your career to the next level, this episode is for you. Ed Evarts shares several principles of taking responsibility for your career. You’ll get practical ways to build a positive relationship with your boss, vital questions to ask yourself, the power of curiosity to advance your career, and more.

Career 444

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Coaching for Startups: Ignoring These Tips Will Cost You Time and Money

CoCaptain

Technically, any new business is a startup, but the term implies funding, growth, and innovation. According to the Progressive Policy Institute, the American startup ecosystem is the world's envy, playing a critical role in the growth of our economy because they offer the highest potential for job growth. The startup boom , which started almost thirty years ago, is now spreading like wildfire across the country.

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Omnichannel engagement in medtech: The time is now

McKinsey

Leading medtech companies are shifting to omnichannel models to build personalized engagement and stronger relationships with healthcare professionals, which will ultimately translate into better care for patients.

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How Do I Encourage Courage on My Team? (With Video)

Let's Grow Leaders

To Encourage Courage, Start with a “Fear Forage” Today we bring you ideas for getting started building a courageous culture from backstage at the Mountain West Credit Union Association conference. And how to encourage more courage and innovation on your team. We discuss: How to conduct a “fear forage ” even if you are leading a virtual or hybrid team.

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5 Stages of Conflict Resolution

CMOE

Eighty-five percent of all employees will experience conflict in the workplace. Often, team members, employees, and leaders have the desire to find a resolution to conflict and differences, but don’t know how to approach the situation. An effective leader recognizes that workplace conflict will happen and has the skills and tools to help team members resolve situations and differences in a collaborative way. 3 Benefits of Workplace Conflict Resolution.

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The Ultimate LMS Buyer’s Guide: Everything You Need to Know When Purchasing an LMS

Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.

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Walk

Faster Ideas

Walking isn't just great exercise, it can exercise the mind and help it wander onto a new creative path. Photo by Nicola Fioravanti on Unsplash. Walking is one of the best things you can do for your body. Mainly because it's free and doesn't require much effort or skill beyond putting one foot in front of another (which does require previous experience).

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A customer-centric approach to marketing in a privacy-first world

McKinsey

Growing limits on the use of customer data cannot simply be circumvented through technical solutions. Any sustainable first-party data strategy must have the customer relationship at its core.

Solution 134
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5 Actionable Employee Rewards and Recognition Ideas for the Food and Beverages Industry

Vantage Circle

Anyone who has visited a restaurant or a cafe is aware of how intense the food and beverage industry can be. The hours are long, the wages low, and engagement is almost nil. These conditions made me think, what could be the reason behind it? Is the manager not treating them well? Which particular part needs development? These problems attribute to one factor—the general lack of rewards and recognition in the food and beverage industry.

Food 52
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Product Launch: Go or No-Go?

Big Rocks Engineering

Are you struggling with product decisions? Do you need to figure out if that great idea you are passionate about could become a successful business? A feasibility study will let you make an informed “go” versus “no-go” decision. It acts as a screening test for your business idea and can help determine if your idea […]. The post Product Launch: Go or No-Go?

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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Visit a gallery

Faster Ideas

How taking a trip to an art gallery could deliver your next big idea. Derick McKinney on Unsplash " target="_blank" rel="noopener"> Photo by Derick McKinney on Unsplash "How funny things are! You go to those museums and galleries and think what a damned bore they are and then, when you least expect it, you find something you've seen comes in useful.

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Sounding the alarm on system noise

McKinsey

Daniel Kahneman and Olivier Sibony, renowned experts in cognitive biases and decision making, explain how noise—or unwanted variability—clouds organizations’ judgments, and what to do about it.

IT 130
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15 Unique Ideas to Celebrate Teacher Appreciation Week Virtually!

Vantage Circle

Every year, the National Teacher Appreciation Week is celebrated in the first week of May. In 1985, the National PTA (Parent-Teacher Association) proposed to have the first week of May as Teacher Appreciation Week. The entire week is designated to appreciate and thank all the educators across the country. The event is primarily held on the first Tuesday of Teacher Appreciation Week.

Media 52
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The art of Innovation. "Rethink. Redefine. Recreate."

Charles Leon

Ten pointers from Guy Kawasaki. In 2014 Guy Kawasaki, an American marketing specialist and former Apple employees responsible for marketing the Macintosh computer line in 1984, gave this TEDx Talk about the art of Innovation. Kawasaki is also a special advisor to the Motorola business unit of Google, and the author of APE, What the Plus!, Enchantment, and several other books on Innovation.

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eWOW 2023 Virtual Summit #OwnYourGrowth

At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.

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We don’t talk about Israel in my family so I have to talk about it here

Penelope Trunk

Everyone in my family holds a different view about the Israeli/Palestinian conflict. I used to track my site traffic like Google was my fortune teller. The top three countries for my audience were always US, UK, and Australia. The next few countries changed a lot, but often Israel was number four. My family is so used to fighting about the Israelis that we even fought about the reason for my large Israeli readership.

IT 105
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Asia: The highway of value for global logistics

McKinsey

Logistics—a bright spot in a global economy still recovering from the pandemic—presents many opportunities in Asia. How can stakeholders make the most of them?

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The Interplay of Leadership, Emotional Intelligence, and Employee Engagement

Vantage Circle

When it comes to leadership, emotional intelligence has recently become one of the hottest topics. Research also indicates that emotional intelligence has a strong impact on the engagement level of employees. We do know, however, that it is a characteristic that can be measured and improved. But what exactly is emotional intelligence, and how does it impact the way we think about leadership and employee engagement today?

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Six vectors of success in online fashion

McKinsey

The United Kingdom has been the battleground and a major source of innovation for fashion e-commerce. Our research offers a glimpse into the “new fundamentals” that are creating long-term winners in online retail.

Retail 112
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Cancel Quiet Quitting: Detoxing Corporate Culture & Engaging Top Talent

Speaker: Jennifer Brick, Career Strategist and Author

Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.

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Introduction: Building the AI bank of the future

McKinsey

To thrive in the AI-powered digital age, banks will need an AI-and-analytics capability stack that delivers intelligent, personalized solutions and distinctive experiences at scale in real time.

Banking 109
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Holistic customer assistance through digital-first collections

McKinsey

With families continuing to struggle to make ends meet, lenders that find the right combinations of digital-first customer support will experience the benefits, including longer-term customer loyalty and insurance against being left in the wake of more ambitious peers.

Insurance 107
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The Resilience Imperative: Succeeding in Uncertain Times

McKinsey

Strengthening institutional resilience has never been more important. Risk Insights Risk Management Organization Operations

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How keeping health a priority is a prescription for European prosperity

McKinsey

As Europe emerges from the pandemic, investing in health can not only save lives and build greater resilience but underpin economic growth and prosperity.

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Top Techniques for Coaching Your Contact Center Agents

Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic

The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.