Sat.Nov 13, 2021 - Fri.Nov 19, 2021

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When Things Get Crazy, Look for Ways to To Empower Your Team

Let's Grow Leaders

Want to empower your team? Find opportunities in the chaos. During times of uncertainty and change, it’s easy for your team to get lost in the chaotic swirl of indecision —to wring their hands and wait and see. It’s also the perfect time to empower your team, to step up and take the lead. “Where there is chaos, seize control.” One of my early bosses and mentors, Gail, said this to me almost daily during a turbulent time at Verizon.

Finance 519
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How to Get Off on the Right Foot When Starting a New Job

On The Job

If you've just gotten a new job, congratulations! A lot of people are starting new positions, and that's something to celebrate. But before you think you've got it made, remember that your "interview" process continues after you begin the job. While you may not sit across from a hiring manager and answer questions, you will still be under scrutiny in your first weeks and months in a new position.

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How to run a successful brainstorming session

Creativity at Work

How to run a successful brainstorming sessionHow to run a successful brainstorming session and avoid the traps that cause brainstorming to fail This step-by-step guide will help you navigate the creative process and provide some structure to brainstorming. Brainstorming is part of the ideation phase in creative problem solving or design thinking, as shown in the diagram below.

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Reconceiving the global trade finance ecosystem

McKinsey

Trade finance does not work as well as it could, particularly for the millions of smaller businesses that help fuel the global economy. A new joint report sets out a vision for improving the ecosystem for all players.

Finance 144
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HIA Technologies Turns a New Chapter in Professional Development and Training

HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.

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Make It, Don’t Fake It with Sabrina Horn

Let's Grow Leaders

It’s a cliche you’ve undoubtedly heard more than once: Fake it until you make it. The problem is that the pressure to succeed can drive leaders to exaggerate their strengths, minimize weaknesses, bend the truth, and sacrifice the very authenticity that would help them succeed. In this episode, former Silicon Valley communications CEO Sabrina Horn gives you the tools to lead with integrity, navigate the challenges that compromise authenticity, and transform your influence by leading f

IT 477

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On not caring about what people think

Darius Foroux

The way I see it, you have two options for going about the way you live.

IT 130
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The economic impact of ageism

McKinsey

New research quantifies the struggles that midcareer workers—those 45 and over—worldwide face and suggests possible interventions to level the playing field.

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Improve Your Customer Service Experience (TV Video Interview with Shep Hyken)

Let's Grow Leaders

If you want to improve your Customer Service Experience (CX), Start with Culture. This week, we interrupt our regularly scheduled “Asking for a Friend Series” to feature this important interview with Shep Hyken on Be Amazing or Go Home, TV, about how to improve your customer service experience through culture. What’s the best way to improve your customer service experience?

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Solution-Focused Approach to Coaching: Questions, Interventions, Techniques [+ Example Session]

Universal Coach Institute

The standard approach to problem-solving insists there is a cause and effect between problems and solutions. However, the Solutions-Focused approach to coaching skips over the continuous delving and search for what causes problems and goes straight for the solution. It focuses on solutions, not problems, strengths, not weaknesses, and on what’s going well, rather than […].

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The Ultimate LMS Buyer’s Guide: Everything You Need to Know When Purchasing an LMS

Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.

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Why Strategy is Simple and How Developing A Strategic Perspective Can Accelerate Your Career

StrategyU

“Strategy” is a word that attracts a lot of excitement in the business world. People who work on strategy get paid more and senior executives like to use the word a lot to talk about their decisions. In consulting, I worked with many companies helping them to develop strategies. Although these were often focused on different levels of the business and different topics, all of the “strategies” were similar.

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How to reduce postharvest crop losses in the agricultural supply chain

McKinsey

Cutting postharvest waste could translate to cost savings for grain-trading companies, as well as to potential land gains for countries at high risk of grain loss.

Food 129
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What the world needs

ReNew Business

"The world is beautiful but not sayable. That's why we need art." -Simic We make art because making it grows us. Because it makes us more human. Because it’s thrilling to create a world that did not exist before we brought it into being. What does need us and our heARTs to become real? This inquiry requires our willingness to dance with uncertainty, to explore the mystery, to be flexible, spontaneous, devoted, even when we don’t know where we’re going.

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Do you need to make a career transition?

Create Your Career Path

If you had to describe your career with one emoji, what would it be? While that could be an overly simplified way to describe your career, all professionals need to take time to evaluate their current career path to make sure they are in the right fit. Life is too short to stay in a job you don’t truly enjoy. But how do you know if you need to make a career transition?

Career 59
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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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The Complete Process of New Product Development

Big Rocks Engineering

The process of taking a product or service from conception to market is known as new product development (NPD). It outlines a series of stages that new products typically go through, beginning with ideation and concept generation and ending with the product’s market introduction. Depending on the nature of the business, some of the stages […].

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When are shipping rates going to normalize?

McKinsey

McKinsey’s Steve Saxon and Jaana Remes explain why shipping rates haven’t fallen and provide a scenario for what to expect in 2022.

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Key to accepting a difficult reality? Let go of judgments

Penelope Trunk

Z is recording Bach. Fifteen minutes earlier he lost his music which is normal for him. When he was six years old his teacher could change a bowing pattern right before a performance and he’d remember just fine. Now, at 16, he can’t remember a bowing pattern even if he checks it right before he records. He knows that it’s because of his brain injury , and he tries to be patient with himself.

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Workations: Why and How to Make Them Happen!

Vantage Circle

You've probably heard of vacations or even sabbaticals. But have you ever heard of a workation? A workation is when you take your career on the road and live out of a hotel room for a while, all the while working remotely enjoying the luxury you had desired. Workationing was a growing trend in the digital nomad community. But since 2020, it is definitely on the rise all over the world.

Food 52
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eWOW 2023 Virtual Summit #OwnYourGrowth

At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.

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The Season for Networking

Rachel B. Garrett

I can’t believe Thanksgiving is next week, the holiday movies are beginning to trend on Netflix, the Christmas Blend is brewing at Starbucks and the virtual and intimate in-person holiday gatherings are beginning to fill up our respective calendars. For those of you who’ve been following along with me for a few years now, you may be able to predict what I’m about to say.

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Advanced air mobility in 2030

McKinsey

In this video, three McKinsey experts on aerospace and mobility describe a future in which electric flying vehicles are a safe, affordable, and sustainable way to travel.

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How to Motivate Your Team as a Project Manager

CMOE

Managing multiple projects, budgets, and tasks is essential for a manager to be effective, but these responsibilities shouldn’t overshadow the importance of team morale and engagement. Research notes only 15 percent of workforce members feel motivated—and that’s a problem. If you’re having trouble creating a team culture of productivity and engagement, CMOE has you covered.

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How To Work In The 9-80 Work Schedule?

Vantage Circle

The standard 8-hours day, 5 days per week periods, 40-hour workweek are familiar to most working people. However, the recent pandemic has changed the way we work. It has made us understand that there are diverse work arrangements that can amp up employees' productivity. The 9-80 work schedule is one of them. Although the 9-80 workweek may appear new, it could very well be the next big thing in the world of flexible work trends.

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Cancel Quiet Quitting: Detoxing Corporate Culture & Engaging Top Talent

Speaker: Jennifer Brick, Career Strategist and Author

Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.

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Save Your Holiday Shopping from COVID-19 - A Root Cause?Analysis

Think Reliablility

Lately, whether you’re shopping in-store or online, watching the news or talking to business owners, there’s a buzz about empty spaces on store shelves and the inability to fill product orders. One implication of the COVID-19 global pandemic is the impact on general products we rely on as consumers.

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How Good Are You at Business Building? A New Way to Score Your Ability to Scale New Ventures

McKinsey

The Leap Business-Building Quotient highlights what matters in creating new ventures. Digital Insights Digital strategy and organization Growth Innovation

Strategy 126
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The rise and rise of the global balance sheet: How productively are we using our wealth?

McKinsey

Net worth has tripled since 2000, but the increase mainly reflects valuation gains in real assets, especially real estate, rather than investment in productive assets that drive our economies.

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Boards and the cloud

McKinsey

A shift to the cloud requires boards to weigh numerous implications, from the technology infrastructure to cybersecurity.

Finance 127
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Top Techniques for Coaching Your Contact Center Agents

Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic

The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.