Sat.Aug 08, 2020 - Fri.Aug 14, 2020

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Try This Powerful, Simple Technique to Improve Your Leadership

Let's Grow Leaders

One of the best ways to improve your leadership is to reflect on how it feels to be led. I’ve had some amazing bosses over the years who taught me a great deal through their words. But mostly by their actions. I’m […]. The post Try This Powerful, Simple Technique to Improve Your Leadership appeared first on Let's Grow Leaders.

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Survey Reveals What Hiring Managers Want Now

On The Job

It's always a good idea to know what's on the minds of hiring managers. That way, you can address the issues they think are important in your resume and cover letter, and speak knowledgeably about the issues that garner their interest. Here's some research from Lever based on 700 talent and HR decision-makers in the U.S. and Canada: Only 14% of companies are on a total hiring freeze as a result of COVID-19, and 40% believe they’ll emerge post-pandemic stronger, with better strategies and tools.

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Rules of engagement: Winning with the basics in digital telecommunications

McKinsey

Online sales and service are key measures of successful digital transformations. But most telecom operators aren’t implementing the fundamentals that drive customers online and keep them there.

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Use of Social Media in the Workplace- Advantages and Disadvantages

Vantage Circle

Social media in the workplace- Should you allow it or not? It is a relevant but debatable topic. Facebook, Twitter, and LinkedIn are well-known examples of social media platforms, but social media can be of different types. Such channels may include Internet forums, online profiles, podcasts, blogs, photos and video, text, instant messages, music streaming applications, and audio services (audio over IP) based on the Internet, to name a few.

Media 117
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HIA Technologies Turns a New Chapter in Professional Development and Training

HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.

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What Employees are Yearning For in Remote One-on-Ones

Let's Grow Leaders

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Building the vital skills for the future of work in operations

McKinsey

Operationally intensive companies have entered a new wave of automation and digitization. That will have a big impact on the skills they need to remain competitive.

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5 Useful Employee Communication Tips For Remote Workforce

Vantage Circle

Employee communication is the key to organizational success. It is the sharing of information and ideas between employees and the management and vice versa. How management and employees connect tells a lot about the fate of the organization. If communication is not your top priority, all of your other priorities are at risk. ~Bob Aronson. Today millions of corporates all around the world are working from home due to the covid crisis.

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Your Leadership Promise – Interview with Jason Hewlett

Let's Grow Leaders

What is it you give to your team and customers that’s uniquely you? In this episode, master showman Jason Hewlett shares what it means to keep the promise to your team, but more importantly, to yourself. That promise might not be […]. The post Your Leadership Promise – Interview with Jason Hewlett appeared first on Let's Grow Leaders.

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Writing a World-Changing Book with Cynthia Morris

Lateral Action

Today’s guest on The 21st Century Creative is Cynthia Morris, a coach for creatives who shares insights on the book-writing process, based on her latest book The Busy Woman’s Guide to Writing a World-Changing Book. So if you are contemplating writing a book – whether it’s your first one or your twenty-first – there is […]. The post Writing a World-Changing Book with Cynthia Morris appeared first on Mark McGuinness | Creative Coach.

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The Ultimate LMS Buyer’s Guide: Everything You Need to Know When Purchasing an LMS

Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.

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For corporate travel, a long recovery ahead

McKinsey

Business travel is critical to many travel providers but will take a long time to return to previous levels after the COVID-19 pandemic. Here’s what the players that depend on it need to know.

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Employee Autonomy: Things to Keep in Mind

Vantage Circle

The employees are the stronghold of an organization, and without them, success is always a distant dream. And to achieve the goals and objectives, you must maintain your employees’ satisfaction levels. One of the likeliest contenders that will help elevate satisfaction and engagement levels is employee autonomy. Without autonomy, the chances are likely that your employees will find their work monotonous, which will hinder their full potential.

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4 Tips for First-Time Managers

CMOE

Earning a promotion to a managerial position is a major career accomplishment. It’s a sign that your superiors are recognizing your hard work and entrusting you to lead others, shaping the success and future of the company. While any promotion is exciting and rewarding, it can also bring up some fears and doubts about higher expectations. Becoming a manager for the first time can be overwhelming, but there are a number of actions a person can take to ease the transition into a leadership role.

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The most fundamental skill: Intentional learning and the career advantage

McKinsey

Learning itself is a skill. Unlocking the mindsets and skills to develop it can boost personal and professional lives and deliver a competitive edge.

Career 145
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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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How do companies create value from digital ecosystems?

McKinsey

Ecosystem strategies can generate significant value both by growing the core business and by expanding the portfolio into new products and services.

Strategy 145
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Derisking AI by design: How to build risk management into AI development

McKinsey

The compliance and reputational risks of artificial intelligence pose a challenge to traditional risk-management functions. Derisking by design can help.

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Reimagining industrial supply chains

McKinsey

For organizations that understand the vulnerabilities in industrial supply chains, there is an opportunity to prepare for future shocks and build resilience without hurting efficiency.

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Climate risk and response in Asia: Research preview

McKinsey

Get an early view on how climate risk could affect the region, with a look at both physical hazards and socioeconomic impacts.

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eWOW 2023 Virtual Summit #OwnYourGrowth

At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.

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Predictive sales forecasting: Is your finance function up to code?

McKinsey

Some companies are using automation, machine learning, and advanced analytics to make the crystal ball clearer. Here’s how your company can do the same.

Finance 128
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Understanding how American workers progress to higher-wage jobs

McKinsey

Preliminary research findings identify the career pathways that allow workers to move from low-wage jobs to middle-wage or higher-wage jobs.

Career 130
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Global Economics Intelligence executive summary, July 2020

McKinsey

Deep second-quarter contractions were measured in the United States and the eurozone. Economic indicators improved in June and July, but disparities in controlling the novel coronavirus suggest diverging recovery paths.

Finance 114
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Building a digital New York Times: CEO Mark Thompson

McKinsey

Thompson looks back on an eight-year tenure that has transformed a 170-year-old news brand into a global, digital-subscription-first powerhouse—and at what lies ahead for its new leadership.

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Cancel Quiet Quitting: Detoxing Corporate Culture & Engaging Top Talent

Speaker: Jennifer Brick, Career Strategist and Author

Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.

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How six companies are using technology and data to transform themselves

McKinsey

In the first of a five-part multimedia series airing on CNBC, we look at how the acceleration of digital during the COVID-19 pandemic is shaping the next normal.

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Prioritize people in times of crisis: An interview with the CEO of BHP

McKinsey

Mike Henry explains the importance of social value in decision making and why relationships lie at the heart of business resilience.

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CIO perspectives: Leading the tech function through COVID-19

McKinsey

Rhonda Gass of Stanley Black & Decker and Klara Jelinkova of Rice University discuss technology’s burgeoning role, how they’re supporting their people, and the importance of self-care.

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The European recycling landscape—the quiet before the storm?

McKinsey

Before plastics recycling in Europe can scale up, the industry needs to overcome sizable obstacles. Our survey helps illustrate what companies can do to achieve their aspirations.

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Top Techniques for Coaching Your Contact Center Agents

Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic

The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.