Let's Grow Leaders
JULY 20, 2020
When you’re working hard on culture change, it’s natural for your team to feel skeptical. After all, you’ve been thinking about this for a while. You’re committed to engagement and making a difference. You may wonder why your team isn’t breathing a […]. The post How to Help Your Team Navigate Their Concerns About Culture Change appeared first on Let's Grow Leaders.
On The Job
JULY 20, 2020
Even before the pandemic, getting to know someone was difficult. Whether it was a new co-worker, a client or even a boss, finding the right mix of friendly small talk without crossing professional boundaries was a sometimes difficult balancing act. But now, we have masks that cover our faces during face-to-face conversations, or contend with bad phone connections or video conferencing that can make small talk even more challenging.
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McKinsey
JULY 22, 2020
Challenged by the global pandemic, CEOs have made four shifts in the way they lead that hold great promise for both companies and society. Will they build on this unique moment, or return to the ways of the past?
Vantage Circle
JULY 21, 2020
Do you compliment your coworkers for their good job? Or, when you are in a team, do you recognize your coworker’s efforts? If you do, then how often? We invest most of our time and energy at work, yet more often we treat each other like outsiders. And when it comes to verbal compliments, most of us lack in that effort, even though we know that it doesn’t cost us any money.
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HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.
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Let's Grow Leaders
JULY 23, 2020
You see a problem and you have a great solution. But, no one asked you for your opinion. If you’re like many of the employees in our Courageous Cultures research, you might even be a bit nervous about speaking up, particularly if […]. The post How to Convince Your Boss You Have a Great Solution appeared first on Let's Grow Leaders.
Professional Development Brief brings together the best content for development professionals from the widest variety of industry thought leaders.
McKinsey
JULY 20, 2020
European private banks were already feeling pressure to revitalize. Now that the pandemic has accelerated changes in the expectations of clients and employees, the industry will need to accelerate its transformation.
Vantage Circle
JULY 23, 2020
When we talk about the types of rewards, we are essentially classifying the multiple ways through which you can appreciate your employees better. Typically, the types of rewards can be divided into three main categories- intrinsic versus extrinsic rewards, non-financial versus financial rewards, membership versus performance-based rewards. Unlike popular perceptions, you can reward employees without breaking the bank.
Let's Grow Leaders
JULY 24, 2020
When you get an idea you can’t use, it’s an opportunity to help people think more deeply and to get even better thoughts. In this episode, you’ll get specific leadership techniques you can use to build more strategic thinking and relevant […]. The post What to Do when You Can’t Use a Team Member’s Idea appeared first on Let's Grow Leaders.
Lateral Action
JULY 23, 2020
Like many people you may have a love-hate relationship with your phone. On the one hand it gives you a world of information, entertainment and diverting pastimes at your fingertips. But it can also be addictive and feel like a waste of time – when you find yourself cycling through your news and social media […]. The post Pick up a Poem Instead of Your Phone appeared first on Mark McGuinness | Creative Coach.
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Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.
McKinsey
JULY 23, 2020
Thoughtful action now can help teams build new habits, strengthen connections, and encourage the growth of inclusive cultures that will better realize the full potential of all employees.
Vantage Circle
JULY 20, 2020
Writing a good job description is the very first step of a successful recruiting and hiring process. It is essential in helping you attract the most qualified candidates for your job. The trick to writing effective job descriptions is to find the perfect balance of providing enough information so candidates can understand the position and your company while keeping your description concise.
Let's Grow Leaders
JULY 22, 2020
As workplaces are adapting to sudden and unprecedented changes due to the global pandemic, leaders must find new strengths within their teams. Leadership experts Karin Hurt and David Dye release a timely new book of practical steps leaders can take to adapt […]. The post Timely Leadership Advice for Unprecedented Times: Courageous Cultures Press Release appeared first on Let's Grow Leaders.
Lateral Action
JULY 19, 2020
This week’s guest on The 21st Century Creative podcast is Steve Lawson, a musician described by Bass Guitar magazine as “Britain’s most innovative bassist, no contest”. Instead of playing in a band as part of the rhythm section, the way bass players are supposed to, Steve is a solo artist, who creates what he describes […]. The post Making Music Sustainable with Steve Lawson appeared first on Mark McGuinness | Creative Coach.
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!
McKinsey
JULY 18, 2020
Engagement in sustainability has deepened during the COVID-19 crisis, with European consumers wanting fashion players to act responsibly and consider the social and environmental impacts of their businesses.
Vantage Circle
JULY 24, 2020
Addressing poor employee performance has always been challenging, uncomfortable, and awkward at the same time. It is a situation that a manager has to face at some point in their career. But what is the exact definition of poor performance? Well, for different organizations, the meaning may vary. But the core definition includes not meeting deadlines, lack of discipline, falling short of expectations, and much more.
McKinsey
JULY 23, 2020
We analyzed hundreds of companies, worldwide, across a decade-long business cycle. The conclusion? Winners change their business mix, year after year. Laggards sit still.
McKinsey
JULY 22, 2020
Cybersecurity technology and service providers are shifting priorities to support current needs: business continuity, remote work, and planning for transition to the next normal.
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At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.
McKinsey
JULY 24, 2020
Consumer beliefs and behaviors are changing fast. To keep up with—and perhaps even influence—those changes, companies must leverage deep consumer insights.
McKinsey
JULY 18, 2020
To succeed after COVID-19, retailers must assess their revenue management practices, operating models, digital capabilities, capital investments, and M&A strategies—then make bold moves to transform themselves.
McKinsey
JULY 23, 2020
It’s time for the apparel industry to radically reduce the industry’s contribution to biodiversity loss. Here are four interventions that can make the biggest impact.
McKinsey
JULY 24, 2020
How quickly COVID-19 vaccine production ramps up will depend on technology transfer—the capabilities and processes that can speed vaccines from development to manufacturing. Are we ready?
Speaker: Jennifer Brick, Career Strategist and Author
Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.
McKinsey
JULY 24, 2020
Rajnish Kumar, chairman of India’s largest bank, discusses COVID-19, digital transformation, and the future of work in financial services.
McKinsey
JULY 18, 2020
After safeguarding their employees and businesses from COVID-19, consumer companies must develop new strategies to find micropockets of growth amid changing consumer preferences and market dynamics.
McKinsey
JULY 21, 2020
The experience of cities suggests that successful reopening requires a conservative, staged approach, beginning at virus levels near zero—coupled with many safety measures for public transport.
McKinsey
JULY 22, 2020
Leaders need to accelerate their journey to the cloud in order to digitize quickly and effectively in the wake of COVID-19.
Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic
The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.
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