Let's Grow Leaders
FEBRUARY 7, 2019
Are you looking for ways to uncover more micro-innovation on your team? Is your team a bit stuck? Stuck doing things the way they’ve always done them? Stuck with workarounds to systems that no longer work? Stuck in silos, unaware that there’s a […]. The post How to Encourage More Micro-Innovation on Your Team appeared first on Let's Grow Leaders.
Career Advancement
FEBRUARY 4, 2019
“I think self-awareness is probably the most important thing towards being a champion.”. ~Billie Jean King~. Client Clara asks: I always get so nervous before my annual performance review. How can I calm my nerves and make sure it goes as well as possible? Coach Joel answers: Performance reviews can be daunting, but being proactive about the process will make it a motivating ritual that you look forward to.
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On The Job
FEBRUARY 6, 2019
If you have a horrible boss, you know that each day seems to get longer and longer, it gets harder and harder to get out of bed and you start to develop physical ailments like headaches and stomachaches. You know deep down that you will get past this, and someday you may even look back on this period and laugh about it (or maybe not). But in the meantime, you've got to find a way to somehow survive the bad boss.
McKinsey
FEBRUARY 8, 2019
As AI-enabled automation advances, organizations should embrace “lifelong employability,” which stretches traditional notions of learning and development and can inspire workers to adapt, more routinely, to the evolving economy.
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HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.
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Let's Grow Leaders
FEBRUARY 5, 2019
Unclear expectations for team communication kill productivity. When we work with leaders to help them build more effective organizations, we do a quick assessment of their team communication. Let’s check in on your team: How would you answer the following two questions? […]. The post Are You Treating Team Communication Like Pornography? appeared first on Let's Grow Leaders.
Professional Development Brief brings together the best content for development professionals from the widest variety of industry thought leaders.
On The Job
FEBRUARY 4, 2019
It's estimated that some 14 million people will call in sick to work today because they can't manage to get out of their pajamas after watching the Super Bowl last night. While such action (or inaction) costs employers about $2.6 billion in productivity losses, it does have a positive side: People obviously had a great time over the weekend. They probably didn't think much about work when they were enjoying the Doritos commercial or simply throwing Doritos while Maroon 5 performed.
McKinsey
FEBRUARY 2, 2019
Artificial intelligence can help government agencies solve complex public-sector problems. For those that are new at it, here are five factors that can affect the benefits and risks.
Strategy+Business
FEBRUARY 3, 2019
A data-inclusive culture, which honors data's place as a significant asset while also respecting risks, is a necessary component of any successful organization.
Vantage Circle
FEBRUARY 8, 2019
Employee engagement is an indispensable part of the growth of any organization. It is a broad, abstract and ever-evolving process and because of its nature, it is a common ground for myths and misunderstandings. By bursting each employee engagement myth you will get a clearer and more precise idea for building an engaged workforce! Employee Engagement Myth 1: Sincere employees = Engaged employees.
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Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.
Lateral Action
FEBRUARY 6, 2019
If you’re committed to achieving your creative ambitions, then you’re probably prepared to make sacrifices – to work hard, to invest time, to spend money or go without it, and to face down fear, boredom, rejection and criticism. But are you willing to be laughed at? Fear of embarrassment isn’t something we hear much about […]. The post But Are You Willing to Be Laughed At?
McKinsey
FEBRUARY 5, 2019
The Internet of Things has entered customers’ everyday lives around the globe and transformed business models across industries. This environment brings opportunities for insurers: to develop new products, open new distribution channels, and extend their role to include prediction, prevention, and assistance.
World Economic Forum
FEBRUARY 4, 2019
Gentrification – which describes the influx of affluent and educated people into former working class neighbourhoods – is a major concern in numerous cities around the world. While civil society and world leaders call for more inclusive growth (e.g. OECD 2018), many fear that large changes in the social composition of neighbourhoods may price out less advantaged residents and inflict on them va.
crowdspring
FEBRUARY 4, 2019
Graphic design is a notoriously competitive field and it can be tough for companies to stand out. But, at least twenty graphic design firms from around the world have proven to be the best in their field, with gorgeous portfolios filled with impressive clients and prominent design campaigns. These are the design firms that clients with virtually unlimited budgets turn to when they need a brand identity , packaging design , or help with other types of design.
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!
Lateral Action
FEBRUARY 3, 2019
If you’ve ever looked at a blank screen or canvas or an empty rehearsal room or auditorium and felt paralysed with fear and self-doubt, then this week’s interview with David Kadavy is for you. It’s also for you if you find yourself looking at the achievements of your creative heroes and top performers in your […]. The post How to Find the Heart to Start with David Kadavy appeared first on Mark McGuinness | Creative Coach.
McKinsey
FEBRUARY 7, 2019
To keep pace with the evolving ecosystem for precision medicine, pharma players must be attuned to three crucial components: data collection, individualized solutions, and supporting business models.
Vantage Circle
FEBRUARY 2, 2019
Tell me and I forget, teach me and I may remember, involve me and I learn. – Benjamin Franklin. Learning is a way of life. There can be no alternative to acquiring knowledge other than learning and training. Employee training is a crucial part of an employee’s journey. Proper training prepares employees to meet the objectives and challenges of the job.
Strategy+Business
FEBRUARY 5, 2019
Anyone can get better at generating novel, useful business ideas. To foster that skill among members of your team, have them mirror how creative breakthroughs actually happen in the business world: Ask them to find and assemble the most relevant discoveries of others into a solution to whatever problem your challenge or opportunity presents.
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At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.
McKinsey
FEBRUARY 2, 2019
Different approaches illustrate the company and market conditions that guide the structure of teams around work, and the rapid benefits that follow.
McKinsey
FEBRUARY 2, 2019
Companies often fail across digital channels because they are insufficiently aware of the real needs and preferences of their customers across omnichannel journeys.
McKinsey
FEBRUARY 8, 2019
Europe’s average digital gap with the world’s leaders is now being compounded by an emerging gap in artificial intelligence.
McKinsey
FEBRUARY 2, 2019
Companies without advanced analytics are leaving significant customer-service improvements on the table. But to fully reap the advantages of advanced analytics, organizations must have the right foundations in place to make the most of their data.
Speaker: Jennifer Brick, Career Strategist and Author
Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.
McKinsey
FEBRUARY 7, 2019
Ancillary revenues are rising, and airlines increasingly depend on them. The next step forward: Efforts to help frontline employees collect these fees and charges more effectively.
McKinsey
FEBRUARY 2, 2019
High-spending Chinese travelers are an important consumer segment, and few companies are positioned to understand them better than Ctrip.
McKinsey
FEBRUARY 8, 2019
As customer expectations continue to evolve, banks need a new way to measure the effectiveness of their acquisition and retention strategies.
McKinsey
FEBRUARY 2, 2019
Process automation and technologies based on artificial intelligence can bring benefits across numerous functions of government.
Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic
The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.
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