Sat.Jul 15, 2017 - Fri.Jul 21, 2017

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How Do I Find a Great Mentor?

Let's Grow Leaders

I can’t tell you how many times someone has asked me to be their mentor, and when I asked what they were looking to accomplish–I was met with a blank stare. I guess they were just looking for me to start espousing wisdom to help get their career to the next level. But mentoring doesn’t work that way. To find a great mentor, start by being a rock star mentee.

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The 6 Biggest Reasons Why Unhappy Employees Quit Their New Jobs

Career Advancement

“Employees who believe that management is concerned about them as a whole person – not just an employee – are more productive, more satisfied, more fulfilled. Satisfied employees mean satisfied. customers, which leads to profitability.” ~Anne M. Mulcahy, former CEO of Xerox~. Client Theresa asks: Over the past year, two great employees on my team quit their new job.

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The 4 Questions That Could Make You Invaluable

On The Job

Recently the New York Times staff protested cuts to the copy editor staff, saying in a letter to management that they believed such a move would damage the quality of the product. One senior reporter described the copy editors as " the immune system of this newspaper, the group that protects the institution from profoundly embarrassing errors, not to mention potentially actionable ones.

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The digital future of work: What skills will be needed?

McKinsey

Robots have long carried out routine physical activities, but increasingly machines can also take on more sophisticated tasks. Experts provide advice on the skills people will need going forward.

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HIA Technologies Turns a New Chapter in Professional Development and Training

HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.

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Making Seamless E-Payments a Reality

Strategy+Business

Even at a time when e-commerce and digital currency are ubiquitous, retailers and banks are still struggling to design and adopt large-scale systems that allow seamless, frictionless electronic payments.

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This is What You Have to Do to Be Invaluable

On The Job

We often over-estimate our worth at work. Just look at the number of people who lose their jobs because of layoffs or downsizings or mergers, and you'll find a lot of them thought there was no way they would be let go. Maybe Slacker Suzy or Psycho Phil would be let go, but not them. Then they find themselves out of work. One of the keys to avoiding such a fate is to make sure that you're valuable to the boss and the company -- and never letting them forget it.

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The digital future of work: What will automation change?

McKinsey

Rapid advances in robotics and artificial intelligence are making inroads in the workplace, with machines carrying out physical and cognitive activities. What will this mean for employment?

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The Floatation Tank: a Short Cut to Your Superpower? with Nick Dunin

Lateral Action

This week’s guest on the 21st Century Creative Podcast is Nick Dunin, co-founder of Beyond Rest, a company that operates float centres in three Australian cities. Nick is on a mission to help people get in touch with their best selves via floating. He’s also had a very unusual journey as an entrepreneur and he […]. The post The Floatation Tank: a Short Cut to Your Superpower?

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How can creative industries benefit from blockchain?

World Economic Forum

The technology that enables Bitcoin could redefine how artists distribute and are paid for their work.

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The Ultimate LMS Buyer’s Guide: Everything You Need to Know When Purchasing an LMS

Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.

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140 Characters Can Make or Break Your Brand

Strategy+Business

An informal social media style can backfire on an unknown company, but boost trust among a target audience that is familiar with the firm.

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The rising advantage of public-private partnerships

McKinsey

In the United States, governments are increasingly turning to public-private partnerships (P3s) to implement public infrastructure works. Here’s why the benefits of P3 project delivery, not just financing, will continue to shift the market in this direction.

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I am so sick of my advice

Penelope Trunk

In the Mailbag section of my site I answered a question from a woman who is worried about becoming financially dependent on her spouse if she doesn’t work. If you’ve been reading my writing for even a short amount of time, you already know what I told her : All people who have children are dependent on their partner. Because being a single parent is a million times harder than being a team.

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Culture for a digital age

McKinsey

Risk aversion, weak customer focus, and siloed mind-sets have long bedeviled organizations. In a digital world, solving these cultural problems is no longer optional.

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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Improving construction productivity

McKinsey

McKinsey research finds seven levers can fix construction’s productivity problem, but they require a new approach from all players. We heard from industry leaders about which barriers to change are most likely to fall first.

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The changing landscape of social-impact investing

McKinsey

During the age of entrepreneurship, the gap between rich and poor grew rapidly. New business models directing capital in a more purposeful, moral way can help change that.

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The digital future of work: Is the 9-to-5 job going the way of the dinosaur?

McKinsey

Independent work is on the rise, thanks in part to new digital platforms that allow people to find work and offer their skills. What will this do to traditional work routines?

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Cracks in the ridesharing market—and how to fill them

McKinsey

For all of its remarkable growth, ridesharing is still far from ubiquitous. To boost miles traveled, the industry will need new solutions, including smarter design.

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eWOW 2023 Virtual Summit #OwnYourGrowth

At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.

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The digital future of work: Policy implications of automation

McKinsey

The adoption of new technology and new work practices poses particular challenges to both business and policy makers. What are the key priorities they should look to address?

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Raising returns on analytics investments in insurance

McKinsey

In an era of narrow margins and slow growth, insurers’ need to invest in analytics has never been greater. A few thoughtful initiatives can accelerate the analytics journey.

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Taming scope creep to keep public-sector projects on track

McKinsey

There’s a monster that eats projects: scope creep. To keep the creep at bay, organizations need discipline, collaboration, and a relentless focus on real user needs.

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Reseeding growth in the Garden State

McKinsey

The Garden State can build a future-oriented, high-growth economy by addressing challenges in business, infrastructure, investment, and its workforce.

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Cancel Quiet Quitting: Detoxing Corporate Culture & Engaging Top Talent

Speaker: Jennifer Brick, Career Strategist and Author

Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.

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Construction: The next great tech transformation

McKinsey

Mired by underdigitization and fragmentation, construction must find a new way to build.

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Leadership and strategic innovation in pharma

McKinsey

The CEO of Shire explains how he’s repositioning the company and gearing up for more change.

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Merge to grow: Realizing the full commercial potential of your merger

McKinsey

Companies can protect existing, and drive new, revenue by focusing on seven activities.

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Optimizing performance in infrastructure project delivery

McKinsey

To manage costs and schedules more effectively, a four-pronged strategy can identify and limit variability in process execution.

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Top Techniques for Coaching Your Contact Center Agents

Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic

The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.