Sat.Jul 10, 2021 - Fri.Jul 16, 2021

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The Problem With Sandwich Feedback Video (and what to do instead)

Let's Grow Leaders

The sandwich method of giving feedback has long been taught as a coaching and feedback technique. What is the Sandwich Feedback Technique? You start by telling them something great about their performance. Then you give them the constructive feedback you really want them to hear. And you follow it up, with some more positive feedback. Why the sandwich technique doesn’t work.

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Has Mentoring Been Damaged by the #MeToo Movement?

On The Job

It's never been easy being female in the workplace, and, in 2021, that hasn't changed, especially if you are a woman who is looking for a male mentor in the post-#MeToo era. In 2018, when Hollywood producer Harvey Weinstein was accused of sexually abusing women who worked for him, no one could predict how the accusations — and the rape conviction that followed — would impact women across industries.

Mentor 130
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Vital signs: The growing impact of digital health innovation

McKinsey

Digital health solutions have the potential to dramatically improve patient care and slow rising costs. Yet achieving that at scale still has obstacles to overcome.

Solution 145
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The Most Thorough Guide to Executive Coaching in 2021

CoCaptain

60 years ago, executive coaching was virtually nonexistent; 50 years ago, it began to emerge as a service strictly reserved for CEOs and C-suite executives as the last resort when they weren’t performing at their best. In these past decades, executive coaching has slowly but surely been on an upwards trajectory in demand. Today, things have largely changed within the coaching world.

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HIA Technologies Turns a New Chapter in Professional Development and Training

HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.

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How to Choose Who You Promote into Leadership

Let's Grow Leaders

Who you promote into leadership sends a clear message of what matters most in your culture and business. Promote leaders aligned with your culture and you build momentum. Get this wrong and you’ll undo all the good you’ve done. In this episode, you’ll get two essential criteria to examine when considering who you promote into a leadership role.

More Trending

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Financial services unchained: The ongoing rise of open financial data

McKinsey

If open finance continues to accelerate, it could reshape the global financial services ecosystem, change the very idea of banking, and increase pressure on incumbents.

Finance 141
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5 Ways To Improve Your Organizational Development Process

Vantage Circle

Any company that wants to succeed in today's world must invest in organizational development. Any company can gain a competitive advantage when its leaders understand how to maximize its potential. But, a lack of understanding on how to use it might stifle business growth. To remain relevant in today's time, companies must stay ahead of the curve. This calls for business leaders to focus on particular tasks, such as: Improving the management process.

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How to Deal with Team Conflict

Let's Grow Leaders

Handling team conflict well distinguishes outstanding leaders. You’ve got a clear focus on what matters most, your team seems to work well together, but then you get that call: “I need to talk to you about…” It’s conflict, a disagreement, or a clash of personalities. What you do next will reinforce your leadership and influence—or erode your credibility.

Solution 640
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Innovation Driven — How UPS is Living its Strategy

FourSight

Like so many corporate leaders, Anne Price wanted more innovation, but wasn’t sure how to get it. As Director of Global Marketing Capabilities at UPS, Price wanted a way to help UPS marketers live up to their new corporate strategy: “Innovation driven.” Her solution came in the form of a training course, inspired by Shark Tank, called “Innovate Like an Entrepreneur.”.

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The Ultimate LMS Buyer’s Guide: Everything You Need to Know When Purchasing an LMS

Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.

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Call for action: Seizing the decarbonization opportunity in construction

McKinsey

As decarbonization initiatives gain momentum, construction players can benefit from this growing trend—but only if they view ESG as a strategic opportunity and collaborate with other stakeholders in the ecosystem.

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A Comprehensive Guide to Total Rewards (And How to Master It)

Vantage Circle

A Comprehensive Guide to Total Rewards (And How to Master It). This hands-on guide on Total Rewards will unveil the core fundamental areas and give a solid foundation for your Total Rewards strategy. In this article, you will learn: What are your employees looking for through their Total Rewards Strategy. How to approach a Total Rewards Strategy that ensures benefits for both employees and employers.

IT 52
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PASSION

Charles Leon

Seven tips for living with creative passion P. Be Passionate. Believe in yourself. Take Pride in What You do. I studied Theatre Design and worked briefly for the National Theatre, UK. I had aspirations to become a world-famous film designer, so I went to Australia, where I thought I could make my mark. Full of ignorance and arrogance, I thought it would be easy to get into Australia's films; they were just waiting for me.

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How the automotive industry is accelerating out of the turn

McKinsey

While the early effects of the COVID-19 crisis presented a dip in the road, car sales and production are roaring back. Trends that have been long in coming point to significant changes ahead.

Retail 126
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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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Forward Thinking on technology and political economy with Daron Acemoglu

McKinsey

The influential economist connects the dots between artificial intelligence, productivity, wages, and inequality, and how to counterbalance the impacts of automation.

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Digging deeper: Trends in underground hard-rock mining for gold and base metals

McKinsey

While underground mining methods show higher cost than open pit, their complexity almost always means that there is opportunity in both productivity and cost improvement.

Mining 122
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Building distinctive European powerhouse brands

McKinsey

Innovative private brands that meet changing consumer requirements will be a distinctive component of success in the grocery world of tomorrow.

Retail 124
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Finding solidarity in an effort to vaccinate the world

McKinsey

Dr. Seth Berkley, CEO of Gavi, the Vaccine Alliance, strengthens ties with partners to help increase global immunity in the context of COVID-19.

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eWOW 2023 Virtual Summit #OwnYourGrowth

At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.

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How global companies can manage geopolitical risk

McKinsey

Global enterprises can proactively manage the threats that escalating international and internal political tensions pose to their operations, performance, and culture.

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Five areas of growth for digital marketing in ASEAN

McKinsey

With growth increasingly hard to achieve, Southeast Asian companies must make decisive moves in five areas of modern digital marketing to capture potential opportunities.

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Centered leadership creates connection in turbulent times

McKinsey

McKinsey’s Joanna Barsh discusses how you can become an effective and engaged leader.

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Finding the right (of) way to efficient road operation and maintenance

McKinsey

Comparing operation and maintenance performance of different roads is complex, but it can help improve efficiency for roadway owners and operators and unlock much-needed capital.

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Cancel Quiet Quitting: Detoxing Corporate Culture & Engaging Top Talent

Speaker: Jennifer Brick, Career Strategist and Author

Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.

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Getting real about mitigating price inflation

McKinsey

Category managers can respond to inflation—and save their companies a lot of money in the months ahead.

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Author Talks: Melody Wilding on turning sensitivity into a superpower

McKinsey

In her new book, Melody Wilding explores the intersection of high sensitivity and high achievement at work.

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Don’t overthink your approach to valuation in emerging markets

McKinsey

The risks of investing in emerging markets are real, but it’s not necessary to amplify them by adding an extra risk premium to the cost of capital. Standard valuation principles still apply. Here’s why.

Finance 90
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The McKinsey Crossword: Furniture Store Leaders | No. 32

McKinsey

Sharpen your problem-solving skills the McKinsey way, with our weekly crossword. Each puzzle is created with the McKinsey audience in mind, and includes a subtle (and sometimes not-so-subtle) business theme for you to find. Answers that are directionally correct may not cut it if you’re looking for a quick win.

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Top Techniques for Coaching Your Contact Center Agents

Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic

The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.