Sat.Jan 12, 2019 - Fri.Jan 18, 2019

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How to Be a More Courageous Manager

Let's Grow Leaders

Most moments of managerial courage come down to the micro-decisions you make when you’re just a little bit scared, and the stakes really aren’t that high. I will never forget this ironically courageous, closed-door conversation, which sealed my belief that managerial courage is one […]. The post How to Be a More Courageous Manager appeared first on Let's Grow Leaders.

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Could Uber Get You in Trouble at Work?

On The Job

Employees are routinely cautioned not to leave their work laptops unattended or use unsecured Wi-Fi networks when they travel for business, but a new threat is cropping up where employees may least expect it: ride-sharing applications. Specifically, a Kaspersky Lab security review finds that of 13 international ride-sharing apps, all revealed several security problems.

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Fielding high-performing innovation teams

McKinsey

Innovation is a team sport. For projects to succeed, they must be staffed with the right combination of talent. Here is how to ensure your initiatives have the players they need to win.

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7 Ways to Position Yourself as an Admin Leader

Eat Your Career

As a proud former administrative professional , I’ve always enjoyed being a part of the admin community. In fact, from the moment I got involved in the field, I wanted to be an admin leader. I felt called to it from day 1. I loved the work and the people, and (even as a total novice) I thought I had something valuable to offer. So, back in 2006, I started a blog for admins called The Executive Assistant’s Toolbox, where I shared tips and tricks for success in the field.

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HIA Technologies Turns a New Chapter in Professional Development and Training

HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.

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Career Development May Mean Career Disruption

Let's Grow Leaders

Today we’ve invited our friend and author, Julie Winkle Giulioni, to share some career development expertise from her book Help Them Grow or Watch Them Go: Career Conversations Organizations Need and Employees Want. Julie has offered a FREE download of the book […]. The post Career Development May Mean Career Disruption appeared first on Let's Grow Leaders.

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Are we long—or short—on talent?

McKinsey

By looking at their supply of skills and talent in a new light today, organizations can take actions that better prepare their companies for tomorrow’s challenges.

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How to Refocus the role of the Chief Strategy Officer into a Competitive Advantage

Strategy+Business

Five ways to help your CSO drive value creation. For more insight, read "Memo to the CEO: Is Your Chief Strategy Officer Set Up for Success?

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Setting Your Team Up for an Amazing Year: A Frontline Festival

Let's Grow Leaders

Welcome to the Let’s Grow Leaders Frontline Festival! This month, our contributors share their thoughts about setting up your team for an amazing year. We’ve expanded Frontline Festival to include other formats such as podcasts and artwork, and hope you enjoy the […]. The post Setting Your Team Up for an Amazing Year: A Frontline Festival appeared first on Let's Grow Leaders.

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A Simple System to Help You Finish (and Abandon) More Books

Lateral Action

Reading is one of the easiest, most powerful and most enjoyable stimulants to creativity. Which is why so creators are voracious readers. I know I am. Since I was old enough to go out on my own, I rarely left the house without a book tucked under my arm. Until a few years ago, when […]. The post A Simple System to Help You Finish (and Abandon) More Books appeared first on Mark McGuinness | Creative Coach.

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The Ultimate LMS Buyer’s Guide: Everything You Need to Know When Purchasing an LMS

Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.

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Globalization in transition: The future of trade and value chains

McKinsey

Global value chains are being reshaped by rising demand and new industry capabilities in the developing world as well as a wave of new technologies.

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Memo to the CEO: Is Your Chief Strategy Officer Set Up for Success?

Strategy+Business

The chief strategy officer role has drifted from its original purpose. But there are easy ways to reboot the role and help your CSO drive value creation.

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What the global 'play gap' means for our children's futures

World Economic Forum

Playtime may be the 'rocket fuel' of child development, but it's fast becoming the privilege of the few. The Real Play Coalition aims to close this growing disparity.

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The Art of Not Falling Apart with Christina Patterson

Lateral Action

This week’s guest on the 21st Century Creative podcast is Christina Patterson — writer, broadcaster and consultant, author of The Art of Not Falling Apart. I first came across Christina’s work at the turn of the millennium, when she was Director of the Poetry Society, one of the most venerable institutions in the poetry life […].

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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How analytics can drive smarter engineering and construction decisions

McKinsey

Three applications illustrate how companies are beginning to embrace data-driven solutions while establishing a foundation for future initiatives.

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360 Degree Feedback: Definition, Benefits, Alternatives

Vantage Circle

360-degree feedback has proven to be a potent development tool for performance management. First of all, what is 360-degree feedback? The 360-degree feedback also referred to as multi-rater feedback, provides an employee with a performance evaluation from the people who work alongside them. In simpler terms, employees receive feedback from diverse raters.

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Muddling Through

Strategy+Business

In his new book, The Messy Middle, tech entrepreneur and investor Scott Belsky offers guidance to leaders on how they can survive the long slog between a startup and an exit.

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Will Jeff Bezos Get Half of MacKenzie Bezos’s Fortune in the Divorce?

Penelope Trunk

How much do you think Jeff Bezos will get in the divorce? I haven’t heard anyone ask that. I’ve only read headlines like How Much MacKenzie Bezos Get? and How Much Will Jeff Bezos Lose? In the Bezos marriage, the partners are equals. Jeff and MacKenzie started the company together. And they worked side by side. When the company was big and they had four kids, MacKenzie took half the load (kids) and Jeff took half the load (work).

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eWOW 2023 Virtual Summit #OwnYourGrowth

At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.

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Three imperatives for winning in Africa: An interview with Coca-Cola’s former president of Africa

McKinsey

Alexander Cummings discusses the continent’s potential and ways companies can establish a presence there by partnering for development and building local relevance.

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Key Benefits Of 360 Degree Feedback

Vantage Circle

360 degree feedback has, many a time, proven to be an extremely powerful tool in an organization’s development process. Feedback is the breakfast of champions. – Ken Blanchard. The 360 degree feedback is also referred to as multi-rater feedback. It provides an employee with performance feedback from the people who work with them. These may include receiving feedback from team members, managers and also customers.

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Memo to the CEO: Is your chief strategy officer set up for success?

Strategy+Business

The chief strategy officer role has drifted from its original purpose. But there are easy ways to reboot the role and help your CSO drive value creation. See also "How to Refocus the role of the Chief Strategy Officer into a Competitive Advantage.

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How e-commerce supports African business growth

McKinsey

Africa’s booming e-commerce sector can not only jump-start small businesses but also help large companies enter a market full of energized consumers.

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Cancel Quiet Quitting: Detoxing Corporate Culture & Engaging Top Talent

Speaker: Jennifer Brick, Career Strategist and Author

Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.

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The balancing act: Omnichannel excellence in retail banking

McKinsey

To capture the full value of digital distribution, banks need to make sure the human touch is still part of the equation.

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Winning in an era of unprecedented disruption: A perspective on US retail

McKinsey

In light of the large-scale forces disrupting the US retail industry, once-optional moves have become imperatives.

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Six lessons on how to embrace the next-generation operating model

McKinsey

Realities on the ground highlight what’s really needed to pull off the transformation.

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Critical resilience: Adapting infrastructure to repel cyberthreats

McKinsey

As the digital world becomes increasingly connected, it is no longer possible for infrastructure owners and operators to remain agnostic in the face of evolving cyberthreats. Here’s what they can do to build an integrated cyberdefense.

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Top Techniques for Coaching Your Contact Center Agents

Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic

The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.