Let's Grow Leaders
SEPTEMBER 15, 2017
Each week I read a number of leadership articles from various online resources and share them across social media. Here are the five leadership articles readers found most valuable last week. I have added my comment about each article and would like […].
Career Advancement
SEPTEMBER 11, 2017
“I believe ambition is not a dirty work, it’s believing in yourself and your abilities. Imagine this: what would happen if we were all brave enough to believe in our own ability, to be a little more ambitious. I think the world would change.” ~ Reese Witherspoon ~. Aaron felt like he was stuck. The job just seemed like a treadmill. The same thing over and over.
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On The Job
SEPTEMBER 14, 2017
When asked to describe the personality of a scientist, some might revert to the Sheldon Cooper stereotype made popular on “The Big Bang Theory” and describe an anti-social, uncreative, analytical and somewhat dull personality. But Lina Echeverria knows better. As an engineer and scientist with a PhD in geology and more than 30 years of experience as a scientist and a senior manager at Corning, she knows that scientists aren’t dull or uncreative.
McKinsey
SEPTEMBER 14, 2017
Rudeness and bullying are rife, says Stanford professor Bob Sutton. Wise leaders figure out how to fix their teams and organizations; and they start by taking a long look in the mirror.
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Let's Grow Leaders
SEPTEMBER 12, 2017
I took my bike to the cycling shop for a quick repair before heading out for a beautiful Saturday afternoon ride in Breckenridge. Recognizing me from the last time, the manager asked where I’d been riding so far this summer. I shared, […].
Professional Development Brief brings together the best content for development professionals from the widest variety of industry thought leaders.
Inventive Problem Solving
SEPTEMBER 15, 2017
Very few companies ever find a way to build profitable and truly enduring brands. Has your business? In a world where price often dominates the discussion and a sea of options and choices flood the market how do you create and sustain a point of differentiation for your brand in the eyes of prospects? In a world where confusion and suspicion about products and services is ever present how do you drive customer loyalty and retention?
McKinsey
SEPTEMBER 12, 2017
APIs are the connective tissue in today’s ecosystems. For companies who know how to implement them, they can cut costs, improve efficiency, and help the bottom line.
Let's Grow Leaders
SEPTEMBER 14, 2017
Betrayed Joe stomped into the meeting room, slammed the door shut, and yelled at me, “How could you let this happen?” He had just been fired by the company president. I snapped back, “Me?? I’m not the one who didn’t show up […].
Strategy+Business
SEPTEMBER 13, 2017
Medicare Advantage, the program through which Medicare recipients purchase private insurance for out-of-pocket costs, is poised for significant growth. But given structural changes in the market -- in particular a rising focus by the government on reimbursing for the quality of care and consumer preference for plans with high quality ratings -- only a small number of payors will benefit from this growth.
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Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.
On The Job
SEPTEMBER 11, 2017
George Westerman thinks that IT leaders need to realize it’s time to change “from a caterpillar into a butterfly.” Westerman isn’t referring to a change in wardrobe, but rather an evolution of IT leaders’ attitudes and actions. “The market is moving so fast. Customer and employee expectations are changing so fast. If you do the incremental stuff, you’re going to be left behind,” says Westerman , a research scientist at the MIT Initiative on the Digital Economy.
McKinsey
SEPTEMBER 12, 2017
To get the most out of additive manufacturing, companies need to think beyond prototyping and understand what the technology means for production.
Penelope Trunk
SEPTEMBER 11, 2017
After the World Trade Center fell, those of us who were there were divided into therapy groups. Sorted by trauma. People who lost a parent in one group. People who escaped down a stairwell in another group. I was in the group of people who got hit by flying body parts. The first thing I noticed in group is that some people told their story over and over again.
Strategy+Business
SEPTEMBER 12, 2017
Clear and simple shared objectives nurture employee energy, ideas, and commitment.
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!
McKinsey
SEPTEMBER 13, 2017
Commercial traffic clogs city streets, contributes to pollution, and drives up the cost of doing business. But there are many ways to do better.
McKinsey
SEPTEMBER 12, 2017
Artificial intelligence is poised to disrupt the workplace. What will the company of the future look like—and how will people keep up?
McKinsey
SEPTEMBER 15, 2017
IT purchasers and providers can achieve win–win outcomes by altering their sourcing routines. Here’s how they can be more strategic about the principles and practices they follow.
McKinsey
SEPTEMBER 13, 2017
Stepping up digital efforts in purchasing could help apparel companies transform. A survey of sourcing executives highlights trends and opportunities.
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At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.
McKinsey
SEPTEMBER 14, 2017
For artificial intelligence to take hold in Southeast Asia, the region needs more defined business use cases, better data ecosystems, and more concerted talent-development efforts.
McKinsey
SEPTEMBER 11, 2017
After the global financial crisis, a number of countries stepped back from the world stage, choosing to instead focus on domestic capital while being more selective about foreign investments.
McKinsey
SEPTEMBER 14, 2017
Is AI all hype? No. But automotive OEMs need to take five steps to overcome challenges and position themselves to succeed.
McKinsey
SEPTEMBER 11, 2017
The country’s market for purpose-driven finance could grow to $6 billion to $8 billion in 2025. What’s shaping the landscape?
Speaker: Jennifer Brick, Career Strategist and Author
Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.
McKinsey
SEPTEMBER 15, 2017
While IoT-enabled advanced analytics could be worth trillions to manufacturers, turning insights into outcomes requires more than just the right technology.
McKinsey
SEPTEMBER 14, 2017
Four mind-sets and eight leadership practices distinguish successful leaders of ultralarge projects.
McKinsey
SEPTEMBER 12, 2017
Too many construction projects are traditionally founded on risk, not collaboration—a root cause of the sector’s low productivity. At the 2017 GII Summit, McKinsey partner Michael Della Rocca joined leaders from Atkins, Bentley Systems, and King Abdullah Economic City to discuss how relational contracting and shared incentives can create better outcomes for infrastructure and capital projects.
McKinsey
SEPTEMBER 14, 2017
When it comes to infrastructure and capital projects, managing risks and incentives correctly can be a major enabler for opening up new funding streams and creating bankable project pipelines. McKinsey senior partner Roberto Fantoni sat down with leaders from Macquarie, Arup, HSBC Singapore, and MTR Corporation at GII 2017 to discuss the challenges at stake and the opportunities to overcome them.
Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic
The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.
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