Let's Grow Leaders
MAY 21, 2020
At this moment of unprecedented change and strain. With double-digit unemployment and everyone on a fast-pivot to do the best they can, with what they have, from where they are, resiliency has become a vital, universal conversation. So think month we’ve invited […]. The post Leaders Share about Resiliency and Change: A Frontline Festival appeared first on Let's Grow Leaders.
On The Job
MAY 18, 2020
It can be frustrating to use the big job boards such as Monster, Indeed or LinkedIn if you feel like your resume is being dumped into a black hole, never to be seen by a human recruiter. But there are ways to boost your chances of reaching the attention of hiring managers on such job sites, according to the experts. Kanika Tolver, a professional coach, says that job seekers applying to the big job boards after being laid off because of the coronavirus will have greater success if they are more s
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McKinsey
MAY 20, 2020
A comprehensive survey sheds light on the economic impact of the COVID-19 crisis on Mittelstand enterprises: their outlook, key success factors in mastering the shutdown, and the way out of the crisis.
Penelope Trunk
MAY 20, 2020
Recently someone in my writing class hired a lawyer to tell me she wants a refund for the class. The lawyer sent an email to me requesting $25,000 in damages for his client. I sent this email in response: Dear Sir. I don’t give refunds for the class. I do not say anywhere that I give refunds. It’s not against the law for me to have a student who didn’t like the class.
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HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.
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Let's Grow Leaders
MAY 18, 2020
The irony of a courageous culture is that it takes less daily courage to be successful. If you want to build teams of micro-innovators, problem solvers, and customer advocates, eliminate the toxic courage crushers intimidating your people. Eliminate the Courage Crushers A […]. The post How to Overcome the Toxic Courage Crushers in Your Organization appeared first on Let's Grow Leaders.
Professional Development Brief brings together the best content for development professionals from the widest variety of industry thought leaders.
McKinsey
MAY 16, 2020
As businesses step into the post-coronavirus future, they need to find a balance between what worked before and what needs to happen to succeed in the next normal.
crowdspring
MAY 19, 2020
Successful marketers know that the key difference between strong and weak marketing lies in understanding how people behave and why they behave in certain ways. Great marketing doesn’t happen by chance. Fortunately, human behavior falls into a series of predictable actions and those actions are defined by well-established principles. Marketing….
Let's Grow Leaders
MAY 22, 2020
You’re smart, informed, and know your work backward and forward. But sometimes, being “right” stops you from being effective. In this episode, you’ll discover challenges leaders face when they’re overly focused on being right and how to let go of being […]. The post When Being Right Frustrates Your Leadership appeared first on Let's Grow Leaders.
Eat Your Career
MAY 19, 2020
This video is an excerpt from a live Q&A session with Chrissy Scivicque, Career Coach & Corporate Trainer. The full video is available in the Career Success Librar y. A participant in our recent Q&A (Ask the Career Coach) session asked: How can we be honest to our potential employers that we left our current positions because of bad relationships with our supervisor/boss?
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Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.
McKinsey
MAY 22, 2020
Organizations are standing up analytics capabilities in a matter of weeks to inform business responses to COVID-19 challenges and prepare for the future. Here’s how.
Vantage Circle
MAY 18, 2020
Organizational culture is brought to the test anytime a crisis occurs. It is during a crisis like COVID-19 when leaders must focus on what culture is, why it exists, and the changes that can be made to suit the organization's priorities. Thus, it is the responsibility of the HRs to preserve the culture as a priority, and it is more important than ever during a crisis.
CMOE
MAY 20, 2020
Born between 1997 and 2012 , the oldest members of Generation Z are already graduating from college and entering the workforce. Similar to the Millennials that preceded them, Generation Z is poised to disrupt current business trends and trajectories, bringing their own expectations with them into the offices and workspaces they inhabit. This, coupled with their overwhelming size (with a projected boom of 61 million new job seekers ) makes the Post-Millennial generation transformative and one tha
McKinsey
MAY 20, 2020
The business case for inclusion and diversity (I&D) is stronger than ever. Taking a closer look at diversity winners reveals what can drive real progress.
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!
McKinsey
MAY 20, 2020
As we look forward to the next normal, consumers are already demonstrating a preference for companies that deliver great service while reducing risks all along the customer journey.
McKinsey
MAY 20, 2020
Are you a great CEO, or just a good one? New research shows that the leaders who truly excel have a set of distinctive mindsets and practices.
McKinsey
MAY 21, 2020
A college’s first-year class helps define the student experience and heavily influences the institution’s finances. Higher education leaders are concerned about what will happen in the fall; our latest survey insights can help.
McKinsey
MAY 22, 2020
Here’s how the positive changes in individual and institutional philanthropy sparked by the COVID-19 pandemic can take root and grow.
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At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.
McKinsey
MAY 22, 2020
Companies that make the right investments now could build an enduring advantage in serving customers. Three priorities will be key.
McKinsey
MAY 19, 2020
Amid crisis disruption or when preparing for the next normal, quickly delivering practical, flexible learning can help shape a business’s recovery profile. Here’s how.
McKinsey
MAY 20, 2020
Inclusion and diversity are at risk in the crisis—but are critical for business recovery, resilience, and reimagination.
McKinsey
MAY 22, 2020
The penetration of online commerce is lower in Australia than in the United States or Europe. But the lockdown is closing the gap.
Speaker: Jennifer Brick, Career Strategist and Author
Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.
McKinsey
MAY 21, 2020
Return is not a phase; it’s a way of operating. A nerve center can help build the capabilities that businesses need in the “next normal.”.
McKinsey
MAY 19, 2020
The fundamentals of revenue growth management remain, but CPG companies will need to pivot fast to respond to the crisis and lay the groundwork for the next phase.
McKinsey
MAY 20, 2020
“Mission command” and other military principles can guide policy makers and business leaders thrust into crisis.
McKinsey
MAY 22, 2020
By integrating security into DevOps, companies can step up the speed and frequency of software releases without compromising controls or increasing risk.
Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic
The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.
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