Let's Grow Leaders
OCTOBER 12, 2020
A creative team starts with room to think The rocky mountain air was crisp with fall chill–a perfect time for a fire in the wood-burning stove. We placed the logs on top of the kindling, held the flame beneath the wood, and…nothing […]. The post One Way to Cultivate a More Resilient and Creative Team appeared first on Let's Grow Leaders.
Career Advancement
OCTOBER 12, 2020
“We think, mistakenly, that success is the result of the amount of time we put in at work, instead of the quality of time we put in.” ~ Arianna Huffington. A hectic work schedule, increased responsibility, new technology, and the need to read and respond to a daily deluge of email and voicemail place huge demands on your work life. With all this pressure, you might feel as if your work is a prison that you can never escape.
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On The Job
OCTOBER 12, 2020
When the job market is tough like it is now, it's very difficult to say "no." You don't want to say "no" to a request from a colleague for fear of not being seen as a team player. You don't want to say "no" to a boss for fear of being fired. You don't want to say "no" to a customer for fear of losing that customer. There's a lot of fear and angst these days, and that's understandable being that we're in a global pandemic.
McKinsey
OCTOBER 16, 2020
As the COVID-19 pandemic continues and new consumer behaviors play out, it’s time for manufacturers to reimagine their innovation portfolios to lead in the next normal.
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HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.
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Let's Grow Leaders
OCTOBER 15, 2020
The pivot to more virtual meetings didn’t create this problem. Anyone who has ever run more than a meeting or two knows the challenge of managing the person who just can’t seem to shut up. It’s extra tricky when they’re a high-performer […]. The post How to Prevent Big Mouths From Hijacking Your Virtual Meeting appeared first on Let's Grow Leaders.
Professional Development Brief brings together the best content for development professionals from the widest variety of industry thought leaders.
Let's Grow Leaders
OCTOBER 16, 2020
Too many decision-making meetings devolve into frustrating, passive wastes of time. In this episode, you’ll get two actions you can take to ensure you make smarter, faster decisions that energize your team. The post Two Decision-Making Actions that Will Save You Months of Frustration appeared first on Let's Grow Leaders.
McKinsey
OCTOBER 14, 2020
Britain has made progress on advancing ethnic equality. But minorities are still disadvantaged in many ways, and some groups are particularly vulnerable to economic shocks.
McKinsey
OCTOBER 15, 2020
After spending ten years turning their start-up into a highly profitable unicorn business, the cofounders of PropertyGuru were able to successfully hand over the reins of the business and safeguard its continued success.
McKinsey
OCTOBER 16, 2020
“We’ve got to expect that we’re going to be in a world of greater, not less, geopolitical turbulence,” explains the author of The World: A Brief Introduction.
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Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.
McKinsey
OCTOBER 14, 2020
Although customer experience measures have been a component of Stars ratings for years, health plans have not been as successful in improving their customer experience compared to other industries.
McKinsey
OCTOBER 16, 2020
A Chinese steel manufacturer systematically transformed its operations to be customer-centric—and in the process, improved its bottom line.
Vantage Circle
OCTOBER 15, 2020
As humans, we continuously try to evolve in every aspect of our lives. For the same, we actively search for new ways to become more efficient and agile. Well, this thing now applies heavily in our professional lives, where we have to juggle between a lot of things simultaneously. Here, the only thing that matters is managing one’s time effectively, and for this, many professionals, especially those in leadership positions, practice the pomodoro technique.
McKinsey
OCTOBER 14, 2020
New analysis makes it clear: For B2B sales, digital is the wave of the future.
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!
McKinsey
OCTOBER 13, 2020
Agility has been a useful attribute for many global and UK-based organizations weathering the COVID-19 crisis. Here’s how they can build on agile practices for more long-term operational resilience.
McKinsey
OCTOBER 13, 2020
The cloud software provider’s executive vice president and chief innovation officer discusses how Salesforce’s innovation process creates distinctive buying experiences.
McKinsey
OCTOBER 15, 2020
In May, we asked how much the world could learn from China’s postpandemic travel recovery. Now, we explore where lessons from the latest data from China may be relevant for other countries.
McKinsey
OCTOBER 12, 2020
Corporate leaders are changing how they do their jobs in ways that may permanently transform the CEO role.
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At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.
McKinsey
OCTOBER 15, 2020
To meet surging demand, one food bank created specific plans for separate food sources and drop-off sites in order to get resources into the community as fast as possible with a minimum of waste.
McKinsey
OCTOBER 15, 2020
As the COVID-19 pandemic jeopardizes livelihoods as well as human health, there has never been a greater need for efficiency within food banks, on which more and more people depend. Warehousing activities offer room for real improvement.
McKinsey
OCTOBER 14, 2020
To offset the impacts of the COVID-19 crisis, retailers in the Middle East and Africa must act in three key ways: sustain, adapt, and build.
McKinsey
OCTOBER 14, 2020
The global COVID-19 pandemic has exacerbated concerns about the value of higher education — prices are rising and completion rates are stagnating. Which higher education institutions are bucking the trend?
Speaker: Jennifer Brick, Career Strategist and Author
Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.
McKinsey
OCTOBER 16, 2020
US government agencies are using analytics to mitigate fraud at scale and ensure benefits get into the hands of citizens who need them most.
McKinsey
OCTOBER 12, 2020
Retaining critical talent and ensuring the right people are in key roles are essential to a successful merger.
McKinsey
OCTOBER 14, 2020
Acceleration of creating a digital, tech-driven economy could be the key to post-pandemic growth in the region.
McKinsey
OCTOBER 13, 2020
In times of anxiety, depression, fear, and stress, how can companies create the psychological safety that employees need?
Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic
The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.
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