Sat.Sep 14, 2019 - Fri.Sep 20, 2019

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How to Lead in a Caustic Culture

Let's Grow Leaders

To lead in a caustic culture, focus on your influence It’s a question we hear after every keynote we deliver: “I want to build a Courageous Culture, but I don’t know if it will work at my company. It’s not a healthy […]. The post How to Lead in a Caustic Culture appeared first on Let's Grow Leaders.

IT 491
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Why Temping Can Be a Great Career Move

On The Job

Sometimes careers can take an unexpected tun, but it's how you handle it that can determine whether it's a turn that is beneficial, or one that leads you into a career dark hole. Let's say you get laid off unexpectedly. Or, you have recently graduated and you cannot get a job in your desired field. Perhaps you had a health issue, and took a leave of absence and now you can't get your old job back.

Career 106
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The future of Asia: Asian flows and networks are defining the next phase of globalization

McKinsey

The Asian Century has begun. Asia is the world’s largest regional economy and, as its economies integrate further, it has the potential to fuel and shape the next phase of globalization.

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How to Get Others to Value Your Work

Eat Your Career

During my monthly webinars , I often hear a handful of the same questions. A common one goes something like this: “The people I work with think my job is inferior. They look down on me (and my role). How do I get others to value my work more?”. This question hits particularly close to home for administrative professionals. As a proud former admin myself, I know what it’s like to feel that your work isn’t valued.

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HIA Technologies Turns a New Chapter in Professional Development and Training

HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.

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Encouragement that Gets Results

Let's Grow Leaders

You know you should encourage your team – but how do you encourage people in a way that’s authentic and builds results? In this episode, David shares three ways to guarantee your encouragement builds momentum and helps your team achieve results. The post Encouragement that Gets Results appeared first on Let's Grow Leaders. You know you should encourage your team – but how do you encourage people in a way that’s authentic and builds results?

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The forgotten step in leading large-scale change

McKinsey

Change programs that explicitly assess the skills and mind-sets required to fulfill their performance and health aspirations are upward of six times more likely to succeed.

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How to avoid overconfidence when managing major accounts?

Gordian Business

“ Through SAM we have unleashed a new level of focus and energy that has made the whole journey extremely rewarding for everyone. ” — Chris Cowley, Managing Director. Image by Garoch_Pixabay. Don’t Fly Too Close To The Sun A key to long term success is how well an organisation transforms to manage strategic accounts differently. Recently, we worked with a CEO of a large global client who decided the way of the future was managing their most important accounts in a structured way.

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Building Confidence and Competence in Your Team: A Frontline Festival

Let's Grow Leaders

Welcome to the Let’s Grow Leaders Frontline Festival! This month, our contributors share their thoughts about building confidence and competence. Some also answered the question of the month: What new skill have you been working on lately? Thanks to Joy and Tom […]. The post Building Confidence and Competence in Your Team: A Frontline Festival appeared first on Let's Grow Leaders.

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Stop Battling for Talent and Start Asking Questions That Matter

BetterUp

Growing up, my family dinner conversations were very different than my peers. While most kids picked at their food, while their parents probed them with questions about what happened that day at school, my parents were serving mashed potatoes with a side of deep conversation – about self esteem and emotional awareness, of course. If I brought up a seemingly mundane story from the playground while asking to pass the green beans, my parents would dissect it and ask questions to make me think

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The Ultimate LMS Buyer’s Guide: Everything You Need to Know When Purchasing an LMS

Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.

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Catch them if you can: How leaders in data and analytics have pulled ahead

McKinsey

As data and analytics transform industries at an ever-quicker pace, the strategies and organizational cultures of leading companies offer others a road map for success.

Strategy 111
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15 Fun Activities At Work that your Employees Will Love

Vantage Circle

Look around the room. Do your employees look miserable and desperately need a break? Then it looks like the perfect time for organizing some fun activities at work! We all know how important it is for employees to be motivated at work. So it's vital that we invest in activities that uplift the mood of your employees. Happy employees are the key to good employee branding.

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Is being positive the key to creativity?

World Economic Forum

How are creativity and happiness linked? Does happiness make us more creative or does creativity make us happy?

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Mastering the duality of digital: How companies withstand disruption

McKinsey

McKinsey research shows that established companies win by addressing digital strategy’s dual imperatives: building new digital businesses while digitizing legacy operations.

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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Capturing value at scale in discrete manufacturing with Industry 4.0

McKinsey

The efforts of many companies to apply Industry 4.0 solutions are stuck in “pilot purgatory.” Determining where to focus and how to scale can help generate a meaningful, lasting impact.

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Flushing out the money launderers with better customer risk-rating models

McKinsey

Advanced risk-rating models dramatically improve detection by applying machine learning and statistical analysis to better-quality data and dynamic customer profiles.

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When you pick that pre-worn jacket, the environment wins too

McKinsey

Andy Ruben of Yerdle draws on his experience in sustainability to discuss how companies can enter—and thrive in—the circular economy.

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The Digital Accelerator: The Schwab model for accelerating its digital transformation

McKinsey

What’s better than digital transformation? A faster digital transformation—that delights customers, develops agile ways of working, and creates new value. Here’s the road map followed at Schwab.

IT 87
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eWOW 2023 Virtual Summit #OwnYourGrowth

At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.

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Building board-management dynamics to withstand a crisis: Addressing the fault lines

McKinsey

Crises can strain relationships at the top of organizations to the breaking point. Improving the dynamics between board members and senior executives can make recovery from crisis more successful.

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How to master the seven-step problem-solving process

McKinsey

Structured problem solving can be used to address almost any complex challenge in business or public policy.

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Best-in-class digital document processing: A payer perspective

McKinsey

Despite the promise of digitization, paper forms will remain for many years. Payers that find a better way to handle both paper-based and digital information will have a competitive advantage.

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How state and local governments win at attracting companies

McKinsey

Governments with the most effective business-attraction programs deploy comprehensive economic-development strategies.

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Cancel Quiet Quitting: Detoxing Corporate Culture & Engaging Top Talent

Speaker: Jennifer Brick, Career Strategist and Author

Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.

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Beating the cycle: Building resilience in chemicals

McKinsey

Economic downturns take their toll—and chemical companies are no exception. Our research finds companies that increased resilience in the last downturn made bold moves.

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Pricing: Distributors’ most powerful value-creation lever

McKinsey

With new digital capabilities, distributors are finding that pricing can do more than traditional margin-expansion methods to create new value.

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China in the Asian century

McKinsey

Even as China’s growth rate matures, its growth is helping to propel the rapid economic development of its neighbors, write Jonathan Woetzel and Joe Ngai in China Daily.

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It's not just about China. Asian economies are integrating rapidly, fuelling regional growth

McKinsey

Asia’s massive economic bloc is growing in a complementary fashion, with more regional investments and collaborations as integration intensifies, write Oliver Tonby and Jonathan Woetzel in South China Morning Post.

IT 58
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Top Techniques for Coaching Your Contact Center Agents

Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic

The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.