Let's Grow Leaders
OCTOBER 24, 2017
I’m sure you ask your boss for feedback. And, I imagine you’re checking in with your direct reports regularly on how you’re doing. If you’re like many managers we work with, you may be less inclined to ask your peers for their […].
Career Advancement
OCTOBER 23, 2017
“The power of visibility can never be underestimated.” ~Margaret Cho~. Zachary Asks: You’ve seen a lot of people climb the ladder of success. And probably some fall back down it. In all that time, what’s the one thing people should know… but probably don’t… that would have the greatest impact on their career? Joel Answers: Great question Zachary. We’ve been programmed that those who work hardest get ahead.
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On The Job
OCTOBER 23, 2017
I recently was interviewed on a podcast, "Find Your Dream Job." You can find the full transcript here , but I'm including some of it now. Mac Prichard: Now our topic this week is about the importance of preparation in a job search. When you and I chatted before the program, you were saying this was the one thing people have to do in a job search. What do you mean by preparation, Anita?
McKinsey
OCTOBER 25, 2017
More institutional investors recognize environmental, social, and governance factors as drivers of value. The key to investing effectively is to integrate these factors across the investment process.
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HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.
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Let's Grow Leaders
OCTOBER 27, 2017
Each week I read leadership articles from various online resources and share them across social media. Here are the five leadership articles readers found most valuable last week. Click on the title of the article to read the full text. I have […].
Professional Development Brief brings together the best content for development professionals from the widest variety of industry thought leaders.
On The Job
OCTOBER 25, 2017
I've written before about how to know when your job is in trouble: The boss avoids you, there are meetings that you used to attend that are now excluding you and your job duties are being trimmed. The story, "How to Know When You're on Thin Ice at Work," in today's Wall Street Journal covers much of this in its reporting, but I think more discussion is needed of how to avoid having your job yanked out from under you.
McKinsey
OCTOBER 23, 2017
What customers want and what businesses think they want are often two different things. Here’s what customers are looking for.
McKinsey
OCTOBER 25, 2017
Engaging in digital ecosystems requires a new set of managerial skills and capabilities. How quickly companies develop them will determine if they succeed in the ecosystem economy.
McKinsey
OCTOBER 23, 2017
To excel in customer and channel management, consumer-goods companies must emphasize different capabilities in different markets. Which ones matter most, and where?
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Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.
McKinsey
OCTOBER 26, 2017
Medical-device companies will need to reinvent themselves to stay competitive. Now’s the time to craft a strategy and scale a transformation.
McKinsey
OCTOBER 27, 2017
Law firms have many of the right policies and programs in place to improve gender diversity, but more can be done to translate stated commitments into measurable outcomes.
McKinsey
OCTOBER 27, 2017
How can software and online-services companies determine the right balance between growth and profitability?
McKinsey
OCTOBER 27, 2017
Self-driving vehicles, ride-hailing services, and other technologies are transforming urban mobility. To capture the benefits of the shift, cities will need sound infrastructure plans and investments.
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!
McKinsey
OCTOBER 26, 2017
A renewed focus on investment calls for A&D companies to unlock significant amounts of cash. The key will be knowing where to look and what measures can free it up.
McKinsey
OCTOBER 23, 2017
To attract the region’s value-oriented consumers, retailers and manufacturers in Central Europe must expand their assortments, both in stores and online.
McKinsey
OCTOBER 25, 2017
What did we learn from a teardown and benchmarking of ten EV models?
McKinsey
OCTOBER 25, 2017
The journey to a ticket-free transit system—and the path ahead.
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At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.
McKinsey
OCTOBER 25, 2017
Proponents of the high-speed technology envision an end-to-end revolution in transportation.
McKinsey
OCTOBER 23, 2017
The new world of transport will demand different skills, capabilities, and culture.
McKinsey
OCTOBER 25, 2017
This spring, the Bank of England announced the Biennial Exploratory Scenario. Here’s a primer to understand key elements of the stress test and how it can be used for strategic advantage.
McKinsey
OCTOBER 25, 2017
Global banking-industry performance has been lackluster. Now comes the hard part: the rise of nonbanking platform companies targeting the most profitable parts of the banking value chain.
Speaker: Jennifer Brick, Career Strategist and Author
Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.
McKinsey
OCTOBER 26, 2017
As ride hailing and ride sharing grow more common, a new survey offers insights into shifting attitudes and behavior.
McKinsey
OCTOBER 27, 2017
The CEO of Eli Lilly offers perspectives on accelerating change in the industry.
McKinsey
OCTOBER 27, 2017
As digitization progresses, incumbents competing in new, digital ways are already outperforming those that continue to operate traditionally, a new survey finds.
McKinsey
OCTOBER 25, 2017
How electrification is helping Sweden meet its environmental sustainability goals.
Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic
The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.
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