Let's Grow Leaders
MARCH 23, 2020
Practical Ways To Connect Remotely in the Midst of Social Distancing One of the true delights during this challenging time of social distancing is watching the creative use of technology– not only as we work from home, but in our personal lives as […]. The post How to Better Connect With Your Friends and Family Over Video appeared first on Let's Grow Leaders.
On The Job
MARCH 23, 2020
By now, I believe most of you reading this have dealt with the COVID-19 virus in some way, even if you haven't been infected (and I hope you have not). Many of you are working from home, or are working abbreviated schedules. You may be taking on extra work to cover for a sick colleague, or you may be furloughed because of the business downturn. First, let me say how sorry I am that we're all going through this.
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McKinsey
MARCH 25, 2020
The timeline for companies to react to the coronavirus has shrunk dramatically. Here are five principles that leaders can follow to make smart decisions quickly during the pandemic.
Vantage Circle
MARCH 26, 2020
A few months ago, 2020 was predicted to be the “year of remote work.” But even the most optimistic telecommuting advocates never anticipated the launch of the world’s largest work-from-home experiment before the end of the first quarter. While many of us are used to swanky offices in tony districts of our cities and whether we are ready or not, COVID-19 has transitioned many companies to enable remote work at scale.
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Let's Grow Leaders
MARCH 27, 2020
Even after social distancing ends, remote meetings are here to stay. In this episode you’ll get several ways to ensure that your remote meetings are the best use of everyone’s time – including how to take advantage of technology to do […]. The post Lead Remote Meetings that Get Results and Build Relationships appeared first on Let's Grow Leaders.
Professional Development Brief brings together the best content for development professionals from the widest variety of industry thought leaders.
McKinsey
MARCH 23, 2020
The coronavirus is not only a health crisis of immense proportion—it’s also an imminent restructuring of the global economic order. Here’s how leaders can begin navigating to what’s next.
Vantage Circle
MARCH 23, 2020
You and your team are pumped up more than ever. Working remotely or from home is shown to increase productivity and satisfaction. Hey, who doesn’t like to cozy up in their bed with a warm cup of hot chocolate while working on the project that has been haunting you this season. Sounds good right? But wait! Where do you pick up the right tools? Don’t worry we have got you covered here.
Let's Grow Leaders
MARCH 26, 2020
Even if you have an open door, and are constantly asking your direct reports how you can improve, chances are your employees are holding back. Particularly if you’re generally a great boss, they figure “Why complain? It could be so much worse.” […]. The post An Easy Way to Improve Your Relationships With Your Direct Reports appeared first on Let's Grow Leaders.
LSE Business Review
MARCH 21, 2020
[…] LSE Business Review has published the article “How consumers perceive sustainable products” based on our […].
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Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.
McKinsey
MARCH 21, 2020
Many organizations are racing to become agile. New research suggests that agile transformation can have a powerful impact on the bottom line—in addition to other widely recognized benefits.
Vantage Circle
MARCH 23, 2020
Critical human resources management is fundamental for any business because it helps you take care of the most important part of your company – employees. Critical HR management consists of such things as employee engagement, employee communication, employee wellness, and HR practices, but let’s get into everything step by step. Purpose, Aim, and Goals.
McKinsey
MARCH 26, 2020
Chief information-security officers must balance two priorities to respond to the pandemic: protecting against new cyberthreats and maintaining business continuity. Four strategic principles can help.
McKinsey
MARCH 21, 2020
American consumers are still optimistic about the economy, but they’re already reporting changes in their income, spending, and behavior.
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!
McKinsey
MARCH 21, 2020
The food-retail industry plays a critical role in these uncertain times. Here are six actions food retailers should take to help their communities, their employees, and their business.
McKinsey
MARCH 23, 2020
As home to some of the world’s largest firms, China offers lessons for those that are just now starting to embrace the shift to remote working.
McKinsey
MARCH 25, 2020
The implications of the COVID-19 crisis are profound for consumer and small-business banks, and the steps they take now will shape operations long into the future. Here is where to start.
McKinsey
MARCH 21, 2020
As the coronavirus outbreak unfolded at the beginning of March, the survey elicited sobering early appraisals, with expectations of significant business risks and stifled growth prospects for the months ahead.
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At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.
McKinsey
MARCH 26, 2020
Financial institutions in countries initially affected by the pandemic moved quickly to safeguard their employees, transform their operations, and serve customers in new ways.
McKinsey
MARCH 25, 2020
Healthcare stakeholders on the front lines of the COVID-19 pandemic must understand not only the disease itself, but also consumers’ questions, concerns, and behaviors. Our recent rapid-research effort in the US provides some early insights.
McKinsey
MARCH 23, 2020
As banks respond to disruptions in their operations, they can plan their credit risk management strategies around three customer-centric best practices.
McKinsey
MARCH 26, 2020
Three seasoned leaders describe what they learned from managing through past crises.
Speaker: Jennifer Brick, Career Strategist and Author
Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.
McKinsey
MARCH 26, 2020
Five key trends are driving growth in oncology. To be successful in oncology, a focus on capabilities is critical—both the ones in place today and the ones needed to stay competitive.
McKinsey
MARCH 26, 2020
The subtle art of delivering short-term wins while setting the stage for long-term success.
McKinsey
MARCH 26, 2020
Apparel retailers, department-store chains, and cosmetics stores employ millions of people. Industry leaders must take quick action while also planning for postcrisis realities.
McKinsey
MARCH 23, 2020
We must solve for the virus and the economy. It starts with battling the virus.
Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic
The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.
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