Sat.Jan 15, 2022 - Fri.Jan 21, 2022

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Compassionate Conversation Starters: How to Help Your Team Connect More Deeply

Let's Grow Leaders

These conversation starters make caring dialogue a bit easier. For most teams, having genuine caring conversations takes practice. It can feel easier to keep the conversations light, particularly if that’s your team culture. But at a time when people are longing for compassion and connection, taking the conversation a level deeper can make all the difference for your employees’ mental health, as well as for building deeper trust.

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The 4 Things Hiring Managers Really Want to Know

On The Job

As more people job hop these days in an effort to obtain better positions, they need to understand that just because they have a pulse doesn't mean they will be hired. Employers are still being somewhat discerning, especially when it comes to those who are seeking a "leap" in their career or even a completely new career. For those who may lack the specific skills or experience required in a position, these are some of the abilities that will get the interest of hiring managers: 1.

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3 Project Management Practices to Improve Your Daily Work

Eat Your Career

It’s no secret that I’m passionate about project management. One of the reasons I love this field of study is because it’s just so darn useful. A lot of project management practices have broad application; they can be used for managing many aspects of work, far beyond projects. In fact, the following three project management practices are techniques every professional can benefit from knowing, and they have the power to dramatically improve your daily work life. 1.

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From speech to insights: The value of the human voice

McKinsey

In a digital age, live voice contacts matter even more in providing a high-quality customer experience. New technologies make voice-data analysis easier to achieve, for lasting results.

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HIA Technologies Turns a New Chapter in Professional Development and Training

HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.

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How to Quickly Build Team Commitment

Let's Grow Leaders

Trust takes time, but sometimes you need to get everyone working together quickly. If you’re going to succeed, you have to build a team that’s able to work well together and get results, and you need to be able to do that quickly. In, How to Quickly Build Team Commitment, get four activities to speed up the process and improve your team’s commitment to outcomes and to one another.

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I’m giddy about the Great Resignation

Penelope Trunk

My son Z started getting crazy from the pandemic around the fall of 2021. He’d made very few friends in Boston before Covid, and the friends he did make from music lessons stopped coming to Boston from the suburbs. And he couldn’t really meet new kids, because Covid. His therapist suggested to him that he get a job. I laughed. I told him to go read five years of my education posts where I write about how stupid it is to get a job that doesn’t build on skills you’ll use lo

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Author Talks: How to gain a competitive edge with organizational culture

McKinsey

James Heskett examined leading companies around the world and found that organizational culture makes employees more loyal, more productive, and more creative.

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Asking for a Friend 2021 Video Highlights Part 3

Let's Grow Leaders

What matters most now? #askingforafriend. In our final Asking For a Friend highlights reel, thought leaders share inspiration and ideas to help you and your team prepare for a brighter, bolder future. I would love to hear from you. Do you have topics or guest recommendations for the coming year? Leave me your thoughts in the comments or drop me a note at karin.hurt@letsgrowleaders.com.

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NLP and Coaching Models

International Coaching News

by Conrad Slater (United Kingdom) NLP modelling was first unveiled by Richard Bandler and John Grinder when they worked on why some people excelled at a particular task or function and their thought processes, behaviour and belief systems related to these functions. It can be stated that if someone can do something with a. The post NLP and Coaching Models appeared first on International Coaching News.

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The Ultimate LMS Buyer’s Guide: Everything You Need to Know When Purchasing an LMS

Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.

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10 Biggest Packaging Design Trends for 2022

crowdspring

These packaging design trends will help you sell more products online and in stores. Read about the 10 biggest packaging trends for 2022.

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Prioritizing customer experience in government

McKinsey

The COVID-19 pandemic has highlighted the necessity to center customer experience in dealings with government agencies. This benefits customers, government employees, and agencies’ reputations alike.

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How to Be a More Compassionate and Skillful Listener (Video)

Let's Grow Leaders

Karin and Jess Pettitt, author of Good Enough Now , answer the question: “How do I become a more compassionate and skillful listener?” 2:00 Jess shares what has been a source of inspiration and strength during this tricky time. She has been encouraged that people are still trying to have challenging conversations and have a higher tolerance level for the unknown.

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Rebirth, from Heartbreak to Happiness

International Coaching News

by Mark Holmes (United Kingdom) Sitting on a bench in South Island New Zealand, a long way from home, my thoughts turned to wondering how I got there, as they often did in that period. The same question had been circulating inside my motorcycle helmet for many days, but this day was different. Instead. The post Rebirth, from Heartbreak to Happiness appeared first on International Coaching News.

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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Directive and Supportive Leadership: Which One to Use and When

CMOE

There are many types of leadership styles out there. Which one is right for you? Here, we’ll discuss two specific styles: directive and supportive leadership. One is not objectively better than the other—it all depends on your work culture, the people you manage, and the situations you encounter. Let’s take a moment to discuss what directive and supportive leadership are and the specific circumstances that merit each style.

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How to prepare for a sustainable future along the value chain

McKinsey

Consumer-goods companies are setting ambitious sustainability targets for themselves. To reach those targets, however, changes are required along the entire value chain—with a concrete road map.

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Understanding Your Profit Zone, Part 2

Eure Consulting

Two weeks ago I introduced our Profit Zone program. This week we’re going to take a closer look at the activities that the program focuses on. The Profit Zone program has identified 9 activities that help you create and maintain profit. Part of the process of zeroing in on your profit zone is to help everyone understand these 9 activities and how they can affect them for the better.

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Yes, I don’t understand!

International Coaching News

by Martin Goodyer (United Kingdom) When you think about the challenges even top-rated coaches face with their elite clients, what word comes to mind? If ‘assumption’ was not the first thing you thought of, it would not be too far behind, would it? You see, assumptions are like a banana skin to coaches, assuming. The post Yes, I don’t understand! appeared first on International Coaching News.

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eWOW 2023 Virtual Summit #OwnYourGrowth

At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.

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How To Transform A Brilliant Concept To Reality

Big Rocks Engineering

An innovative concept is at the heart of every successful business. The process of turning a concept to reality, regardless of the amount of time and money necessary, is never simple. Because of the lack of resources, time, courage, and/or money, many excellent ideas go unrealized. It’s also common for people who take action to […]. The post How To Transform A Brilliant Concept To Reality appeared first on Big Rocks Engineering.

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Want to drive inclusive economic growth? Start with manufacturing

McKinsey

The decline of the US manufacturing industry has contributed to rising inequality and hurt the country’s global competitiveness—a revitalization could contribute to sustainable and inclusive growth.

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What you “See” is what you "Get".

Charles Leon

Visualisation & Book Publishing. Learning to see rather than to look. Original sketches by Charles Leon. Order your copy of the book - Local London, a Sketch Journal. Click on image to order your copy of the book. There is no doubt that COVID has affected almost every person on the planet in one way or another. The lockdowns meant that we had to avoid the one thing we cherish most; human contact.

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7 Ways to Improve Your Communication Skills

International Coaching News

by Anne M. Bachrach (USA) You don’t have to be an amazing orator to be an effective business communicator, but you do need to have communication skills that are finely honed. If you’re an entrepreneur or a business team leader, your livelihood or your paycheck could depend upon your communication skills. When you talk. The post 7 Ways to Improve Your Communication Skills appeared first on International Coaching News.

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Cancel Quiet Quitting: Detoxing Corporate Culture & Engaging Top Talent

Speaker: Jennifer Brick, Career Strategist and Author

Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.

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Unchallenging ourselves

ReNew Business

What if the key to transform was letting transformation go? There is this constant push to become better, to improve, to grow, a sort of aggression against simply being human. Almost as if we regarded ourselves (and humanity) as faulty objects to be fixed. Constantly chasing, proving, striving. A perennial motion to become superior to become superhuman.

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Nurses and the great attrition

McKinsey

A recent McKinsey survey found that more than 30 percent of nurses are thinking of leaving direct patient care. What can be done to inspire them to stay?

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The Ultimate Guide to Employee Engagement

Up Your Culture

A successful organization is about more than just its bottom line, at least if it wants to be sustainable. While there are many factors that go into a company’s long-term success, one of the most important revolves around having highly engaged employees working together as a team. Creating a culture in which your employees are engaged is key. Today’s employees want more than just 9-to-5 drudgery and a paycheck.

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NLP and Parental Coaching in 2022

International Coaching News

by Cristina Burca (Romania) Raising children in the digital age, and with the new demands brought by the 2019 pandemic, brings parental stress to higher levels than before. Gallup’s 2020 world poll found that 37% of women and 32% of men with children younger than 15 at home experienced stress, worry, sadness, anger in. The post NLP and Parental Coaching in 2022 appeared first on International Coaching News.

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Top Techniques for Coaching Your Contact Center Agents

Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic

The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.