Let's Grow Leaders
DECEMBER 12, 2016
The second half of December is a great time for recognition, celebration, white elephant gifts and other fun. Yes, yes, please do all that, but don’t stop there. The best holiday gift you can give your team is to “own the ugly.” To help your team have the tough conversations they’re longing to have. To stare squarely in the face of what’s not working and clear the decks for a remarkable 2017.
On The Job
DECEMBER 14, 2016
The sometimes unrelenting stress of a job can keep both employees and leaders awake at night. They toss and turn as they ruminate about a variety of issues, such as whether an important customer will sign a new contract or if there will be layoffs after a merger. But two workplace scientists say that there is a way to make teams more resilient so that they can handle whatever changes come their way without having sleepless nights.
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Penelope Trunk
DECEMBER 12, 2016
I am writing this on my new dining room table, in my new apartment in Swarthmore, PA. We live above Dunkin’ Donuts, and I told this kids absolutely no buying a donut ever. But I bought a few coffees there as a goodwill gesture for using their Internet which thank goodness filters up to our apartment. The kids think it’s totally incompetent that we’ve been here four days and still do not have our own Internet connection.
McKinsey
DECEMBER 14, 2016
Analytics plays an increasingly important role in B2B sales—and high-performing sales organizations take it to a new level to differentiate themselves from the also-rans.
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HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.
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Let's Grow Leaders
DECEMBER 15, 2016
Welcome back to the Let’s Grow Leaders Frontline Festival. This month’s festival is all about preparing for 2017. Thanks to Joy and Tom Guthrie of Vizwerx Group for the great pic and to all our contributors! Next month’s Frontline Festival is all about goal setting. Please submit your very best links to your goal setting posts. The question for the month is: “What your best practice for helping teams set meaningful goals?
Professional Development Brief brings together the best content for development professionals from the widest variety of industry thought leaders.
Strategy+Business
DECEMBER 14, 2016
The number of women presiding over large companies still lags far behind men, yet the firms they lead tend to be more risk averse and more profitable over the long term.
McKinsey
DECEMBER 16, 2016
The full power of advanced analytics requires not only acquiring new technology and analytics solutions, but also helping people improve their expertise and adopt new ways of working.
Eat Your Career
DECEMBER 12, 2016
This article is part of a series. Learn more about it and access links to other articles in the series here. Okay, stick with me. This might sound like an odd one, but it’s valuable nonetheless. Diminishing returns: This is a term often used in economics to refer to the point at which the level of profits (or benefits) gained is less than the amount of money or energy invested.
McKinsey
DECEMBER 14, 2016
Research shows that hurtful workplace behavior can depress performance, increase employee turnover, and even mar customer relationships.
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Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.
McKinsey
DECEMBER 16, 2016
The Finnish giant has exited mobile phones and doubled down on its networking business. Chairman Risto Siilasmaa explains why—and how.
McKinsey
DECEMBER 13, 2016
Corporate America’s gender-diversity programs are falling short. Companies need to think differently to ignite change.
McKinsey
DECEMBER 15, 2016
Here’s how consumer-goods manufacturers can master complexity—and even turn it to their advantage.
McKinsey
DECEMBER 16, 2016
Getting agile right reduces time to market, increases customer satisfaction, and delivers many efficiency improvements. Yet too many companies still get it wrong. This collection brings together some of our recent insights on how companies in all industries can successfully implement an agile approach.
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!
Strategy+Business
DECEMBER 13, 2016
Four types of triggers - each with its own form of awareness -- can set you on the road to coherence. They are confidence ("We can do that!"), aspiration ("We have a dream,"), apprehension ("We're going to be in trouble"), and outright panic ("We're already in trouble"). Which will be the spur to your company's change?
McKinsey
DECEMBER 12, 2016
Announced refining capacity additions remain high relative to recent history, but will be lower than previously forecast. Conversion investments continue to exceed distillation and will increase complexity in the refining industry with potential opportunities for refiners, traders, suppliers, shippers, and the EPC industry.
McKinsey
DECEMBER 16, 2016
Digital technologies, starting with mobile phones, can rapidly fix problems encountered when savings are stored outside the financial system and foster faster, more inclusive growth, write Laura Tyson and Susan Lund in Project Syndicate.
McKinsey
DECEMBER 15, 2016
This issue of the Quarterly, available here as a PDF download, explores how executives can ensure they’re putting their data to good use, the future of China’s business environment, the art of transforming organizations, and why leadership requires reason and emotion.
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At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.
McKinsey
DECEMBER 12, 2016
The new administration can make a fresh start.
Strategy+Business
DECEMBER 13, 2016
Having a clear sense of who you are will help you grow coherently, and outpace the competition. For further insights, read "Creating a Strategy That Works.
Strategy+Business
DECEMBER 11, 2016
Dispersed teams trust more and function better when exposed to their colleagues' non-verbal cues, best communicated in-person.
McKinsey
DECEMBER 16, 2016
For all the hype, most industries have still not come close to realizing the full potential of data and analytics, write Nicolaus Henke, Jacques Bughin, and Michael Chui in Harvard Business Review.
Speaker: Jennifer Brick, Career Strategist and Author
Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.
McKinsey
DECEMBER 15, 2016
Many oil and gas companies are currently spending more than they earn, anticipating higher oil prices. If prices do not continue to recover, 2017 could be a year of reckoning in the industry.
Strategy+Business
DECEMBER 14, 2016
Interviews with dozens of women who have risen to the C-suite illuminate triumphs, travails, and important lessons.
Strategy+Business
DECEMBER 15, 2016
With policy gridlock suddenly expected to ease in Washington, investor sentiment is shifting sharply.
Strategy+Business
DECEMBER 12, 2016
To boost a hotel's bottom line, ask the bellhop.
Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic
The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.
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