Let's Grow Leaders
DECEMBER 19, 2016
We’d both been looking forward to it–our first Thanksgiving together. We’d each been the primary holiday cooks in our previous marriage, which can feel lonely and overwhelming at times. But not this year. Now we had each other. We’d planned the perfect menu the week before while eating sushi over candlelight. We’d had fun shopping.
On The Job
DECEMBER 21, 2016
As more millennials rise through the ranks, companies may want to be ready for the backlash from older workers that could impact the bottom line. Specifically, a study of 8,000 workers at 61 German companies found that employees who were older than their bosses reported more anger and fear than if they were working for someone older than themselves.
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McKinsey
DECEMBER 22, 2016
In the face of political transitions and concerns over trade, executives expect improvements at home and a stable global economy—with some regional divergences.
Penelope Trunk
DECEMBER 22, 2016
I am cooking but it’s in a slow cooker. I’m resisting my rental apartment oven because I have a $12,000 oven at the farm that no one is using, and maybe that wouldn’t be so frustrating to me if I didn’t also have $35,000 piano at the farm that no one is using. I can tell I’m throwing all caution to the wind because writing other blog posts I told myself to not tell you how much I paid for the piano but really, that’ll be nothing compared to what I end up payi
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HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.
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Let's Grow Leaders
DECEMBER 22, 2016
To me the most remarkable part of Christmas is how everything goes from ridiculously busy to a full-on stop. The Winning Well workshops, the keynotes, the 2017 planning, the filming, the travelling (well not that), the rehearsals, the concerts, the shopping, the cooking, the visits, and then the pause. When I walk into a candle lit church, all the chaos seems to melt away.
Professional Development Brief brings together the best content for development professionals from the widest variety of industry thought leaders.
McKinsey
DECEMBER 19, 2016
Providing an omnichannel customer experience requires companies to become more flexible and responsive.
Eat Your Career
DECEMBER 20, 2016
This article is part of a series. Learn more about it and access links to other articles in the series here. Before we talk about etiquette, let’s first consider another e-word: Elevator. Next time you’re in one, I want you to observe normal elevator behavior. It’s odd how everyone seems to follow the same set of rules—unspoken and yet, known by most.
Strategy+Business
DECEMBER 20, 2016
A series of honest conversations with yourself, delving deeper than the annual list of dos and don'ts, can spark lasting and meaningful change.
crowdspring
DECEMBER 22, 2016
It's been a great year for bold book covers. Here are some of our favs.
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Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.
McKinsey
DECEMBER 21, 2016
In India’s high-growth, fast-changing retail clothing market, we see significant new growth opportunities for foreign and domestic players.
Eat Your Career
DECEMBER 22, 2016
“I am always grateful for what I have, even as I strive to achieve more.” . To learn more about affirmations and how to leverage them for career success, check out this article. The post Positive Career Affirmation #3 appeared first on Eat Your Career.
Strategy+Business
DECEMBER 18, 2016
Every senior executive fears getting a message from a shareholder activist, but increasingly, activists are intent on overhauling the operations of the company in ways that boost its long-term value.
McKinsey
DECEMBER 21, 2016
Organizational choices made during a time of resource scarcity need reexamination when the cycle turns.
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!
McKinsey
DECEMBER 20, 2016
Many semiconductor companies struggle when attempting to transition from hardware to software. How can they improve the process?
McKinsey
DECEMBER 20, 2016
Instead of “insourcing” or “reshoring,” a revamped approach to outsourcing can improve customer experience, explains Vodafone Spain’s Carmen López-Suevos Hernández in an interview.
McKinsey
DECEMBER 21, 2016
Will Forrest and Kara Sprague, McKinsey partners, spoke recently at the Cloud Connect conference about the need for companies to focus on technology investments that innovate business models, not improve IT productivity.
Strategy+Business
DECEMBER 20, 2016
In her new book, Earning It, veteran Wall Street Journal reporter Joanne Lublin chronicles the travails and triumphs of women who have risen to the highest positions in corporate America.
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At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.
McKinsey
DECEMBER 21, 2016
Consumer demand for things that make people feel better and healthier is already a very big deal—and it is about to get much bigger. Here is how to succeed in this burgeoning market.
McKinsey
DECEMBER 21, 2016
Real luxury lifestyle must be rooted in authenticity. If luxury brands stray too far from their roots, they will be reduced to little more than faded labels. Here is how companies can infuse their luxury brands with a sense of lifestyle—and substance, too.
McKinsey
DECEMBER 21, 2016
Over the next 10 years, consumer spending in emerging markets is expected to grow three times faster than in developed nations, reaching a total of $6 trillion by 2020. Consumer-goods companies must understand and address these changing patterns—by both geography and category. This report suggests how.
McKinsey
DECEMBER 21, 2016
Fanatical attention to customer needs and smart tech investments underpin e-commerce excellence and customer loyalty.
Speaker: Jennifer Brick, Career Strategist and Author
Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.
McKinsey
DECEMBER 21, 2016
A McKinsey survey reveals how—and how much—customer analytics can improve profits and growth.
McKinsey
DECEMBER 21, 2016
Jo Coombs, Managing Director at OgilvyOne London, shares her observations about how the CMO is becoming an agent for change and what makes a successful CMO today.
Strategy+Business
DECEMBER 19, 2016
The growing array of immersive entertainment experiences carries unforeseen implications for content owners and creators.
McKinsey
DECEMBER 21, 2016
The internet has upended how consumers engage with brands. For marketers, the old way of doing business is unsustainable.
Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic
The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.
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