Sat.Jan 28, 2017 - Fri.Feb 03, 2017

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5 Signs Diaper Drama Is Destroying Your Culture

Let's Grow Leaders

Diaper Genies are a FABULOUS invention– for parents and nurseries. They hide the stink of a poopie diaper and exponentially increase the interval necessary to empty the trash. The stink stays conveniently wrapped tightly in plastic so no one can smell it. The stink is unavoidable and the Diaper Genie provides a welcome reprieve. But sadly, in so many companies around the world, I see a similar effect.

Solution 380
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How to Consistently Come Up With Better Ideas

On The Job

No matter how talented a team may be, sooner or later they may fall into a rut. Ideas seem stale. Solutions are the same old, same old. It’s not as if everyone has given up, but rather that approaches seem less inspired. The challenge for leaders: finding a way to jump-start the team and then keep it from falling back into that rut. But how do you take such action quickly and effectively without jeopardizing customer satisfaction or a competitive edge?

Solution 120
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The dark side of transparency

McKinsey

Executives need to get smarter about when to open up and when to withhold information so they can enjoy the benefits of organizational transparency while mitigating its unintended consequences.

IT 111
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33 Ways to Great Management Consulting

SchellingPoint

Follow. ( 14 Followers ). X. Follow. E-mail : *. Follow. Unfollow. The post 33 Ways to Great Management Consulting appeared first on SchellingPoint Website.

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HIA Technologies Turns a New Chapter in Professional Development and Training

HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.

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Why Good Employees Do Bad Things

Strategy+Business

Kellogg professor Maryam Kouchaki talks to s+b about the causes of unethical behavior in this Young Profs interview, shedding light on how scandals take hold. She also describes some of the interventions that can help people behave morally themselves and to become emboldened to speak up when they witness wrongdoing.

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How health apps are promising to reshape healthcare

McKinsey

Two executives from a digital diabetes-management start-up discuss the importance of a patient focus and ways innovation is shaping the industry.

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Are you nourishing your brand? Or smothering it?

Inventive Problem Solving

I married an English gardener. She's part artist, part scientist, part gentle guide and part tough taskmaster. Over the years I've progressed step by step as her assistant. After hauling bag after bag of dark, pungent mulch to the flowerbeds I eventually was taught how and when to prune and clip and weed and deadhead. I'm learning that each plant and flower requires its own particular amount of water, sunlight and space to thrive.

IT 52
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A Better Way to Engage Your Board on Strategy

Strategy+Business

Shaping strategy should be an ongoing team effort of the CEO and directors, not just an annual exercise.

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Career Success A to Z: J is for Journey

Eat Your Career

This article is part of a series. Learn more about it and access links to other articles in the series here. This week’s topic is one I’ve written about in the past, but it bears repeating here. When it comes to career success, don’t look at it as a destination; instead, focus on the journey. Recommended reading: The Epic Journey: How to Make Progress.

Career 40
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The Ultimate LMS Buyer’s Guide: Everything You Need to Know When Purchasing an LMS

Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.

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Arianna Huffington on the link between leadership and well-being

McKinsey

Better sleep and less stress can improve your performance. The Thrive Global founder shares some tools that could help.

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Protecting your critical digital assets: Not all systems and data are created equal

McKinsey

Top management must lead an enterprise-wide effort to find and protect critically important data, software, and systems as part of an integrated strategy to achieve digital resilience.

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How to build an alliance against corporate short-termism

McKinsey

Executives have more room than they realize to stand together with sophisticated investors to maintain focus on long-term value creation.

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Demystifying digital marketing and sales in the chemical industry

McKinsey

Digital can give chemical companies the power to unlock more than $200 billion of new value by reducing cost to serve, improving pricing, and for fast movers, capturing growth from competitors.

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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Enabling seamless lifelong learning journeys—the next frontier of digital education

McKinsey

In emerging markets, the digital transformation of education is gaining traction, and all stakeholders can benefit if they seize new opportunities for collaboration.

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Why CFOs need a bigger role in business transformations

McKinsey

CFO involvement can lead to better outcomes for organization-wide performance improvements.

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Understanding real estate as an investment class

McKinsey

When it comes to real estate, institutional investors are changing the terms of engagement.

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Exploding myths about the gig economy

McKinsey

A survey of 8,000 respondents in the US, UK, Germany, Sweden, France and Spain find existing statistics severely underestimate the size of the gig economy, write Jacques Bughin and Jan Mischke in Vox EU.

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eWOW 2023 Virtual Summit #OwnYourGrowth

At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.

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The ascendancy of international data flows

McKinsey

Global flows of goods, services, finance, people, and data have raised world GDP by at least 10% in the past decade, write Jacques Bughin and Susan Lund in Vox EU.

Finance 50
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Getting the Leadership Basics Right

Strategy+Business

Whether they're selling concrete or chocolate, CEOs can still look to five steadfast rules.

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The Super Bowl Ad Math Doesn't Add Up

Strategy+Business

Popular commercials aired during the big game can drive up a firm's stock price, but only if the brand is relatively unknown or has a flagging reputation.

52
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U.S. Companies Reconsider Corporate Citizenship

Strategy+Business

Serious questions are being raised about the ability of people and goods to move freely across borders. What does that mean for business?

56
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Cancel Quiet Quitting: Detoxing Corporate Culture & Engaging Top Talent

Speaker: Jennifer Brick, Career Strategist and Author

Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.

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Us versus Them: Reframing Resistance to Change

Strategy+Business

How to bridge the gap between those who champion transformation and those who challenge it.

IT 66
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Doing the Super Bowl Ad Math

Strategy+Business

Popular commercials aired during the big game can drive up a firm's stock price, but only if the brand is relatively unknown or has a flagging reputation.

46
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A Guide to Organization Design

Strategy+Business

Ten tips to help you get your reorg right the first time. For more insight, read "10 Principles of Organization Design.

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The Thought Leader Interview: Bill Ruh

Strategy+Business

During the next few years, says GE Digital's leader Bill Ruh, the Industrial Internet will turn every company into a digitally empowered enterprise. Ruh sees himself as a productivity activist -- building the software and hardware platforms that will take society into a new, prosperous stage of development.

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Top Techniques for Coaching Your Contact Center Agents

Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic

The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.