Let's Grow Leaders
FEBRUARY 6, 2018
Recently, I received an incredibly strong message about retaining high performers. The message came from Jennifer, a former store manager at a national women’s clothing chain. Jennifer is outgoing, incredibly gifted at making customers feel comfortable, and was considered a “high-potential” by […]. The post One Obvious Secret to Retaining High Performers appeared first on Let's Grow Leaders.
Career Advancement
FEBRUARY 5, 2018
“Intelligence, knowledge or experience are important and might get you a job, but strong communication skills are what will get you promoted.” ~Mireille Guiliano~. At a performance review meeting, Sean’s boss told him he needed to improve his communication skills. “You express yourself articulately, and you’re assertive, but you can go further,” his boss told him.
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On The Job
FEBRUARY 7, 2018
On college campuses around the country, job fairs are popping up like groundhogs looking for a place to wait out the winter. Companies load up their banners and swag (A free pen! A free stress reduction ball!) and stake out a table. Then, the college students -- wearing nice clothes that make them squirm -- start the trek from table to table to table, ready to hand out their resumes.
Penelope Trunk
FEBRUARY 5, 2018
Maybe you have not said all of these phrases, but you have said one of these, and you need to own up to it. Because all the #metoos of the world are not going to change things without you taking personal responsibility for the ways you put down other women. “I could never stay at home with kids. It’s too boring.” The implication here is that people who stay home with kids require less stimulation than you do.
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HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.
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Let's Grow Leaders
FEBRUARY 8, 2018
Dear Karin and David, I’ve been sitting in the “ready now” box on the performance potential grid for over a year. But this is the third promotion in a row that’s gone to someone clearly less qualified for political reasons. I’ve been […]. The post Overlooked For Promotion Again: Now What Should I Do? appeared first on Let's Grow Leaders.
Professional Development Brief brings together the best content for development professionals from the widest variety of industry thought leaders.
On The Job
FEBRUARY 5, 2018
"Where do you see yourself in five years?" This is a pretty standard interview question, but it's also often asked during performance reviews. Many people are a bit stumped by this, since they're not sure what they're doing this weekend, let alone five years from now. But one of the most important things you can do for your career is to always be prepared for such standard inquires.
Penelope Trunk
FEBRUARY 6, 2018
An interesting way to divide things is into commitment and not commitment. So many people say they want to “change the world” but everyone they point to as a world-changer is someone who was extremely committed to their cause. Commitment is a lot of pain (see Seth Godin’s book, The Dip) and it means giving up a lot as well. I am interested in putting people who stay in a long-term marriage in the same category as people who revolutionize their industry because both types of people exhibit big co
Let's Grow Leaders
FEBRUARY 9, 2018
I regularly speak with nonprofit leaders who wonder why their nonprofit struggles to grow. They have a great theory of change, clear intended impact, enthusiastic donors, but…something is wrong. Here are a few quotes from some of these leaders. I’ve disguised their […]. The post One Surprising Reason Your Nonprofit Struggles to Grow appeared first on Let's Grow Leaders.
McKinsey
FEBRUARY 9, 2018
Our annual private markets review showed the market scaling in 2017. The way limited partners and general partners respond to the opportunities that arise will be critical to their success.
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Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.
BetterUp
FEBRUARY 8, 2018
One January 23rd, we brought together some of the most innovative leaders and thinkers in HR and people development to discuss how to infuse greater meaning into the employee experience. Shift 2018 offered a jam-packed, whirlwind tour of content that left us all feeling energized, inspired, and more dedicated than ever to our mission to help professionals everywhere pursue their lives with greater clarity, purpose, and passion.
Penelope Trunk
FEBRUARY 7, 2018
I confess that she got engaged way earlier than just now. I had to get used to the idea. It’s a big change and of course I’m happy for her, but I’m nervous about the change. I like the guy. Okay, of course I like the guy. Melissa is very good at setting a goal and meeting it. He is smart and interesting and loves Melissa and he is maybe the only person in the world who is as obsessed with gaming airline miles as she is.
Eat Your Career
FEBRUARY 6, 2018
February is the month of love, so in honor of St. Valentine, let’s talk about love at work. No, I’m not referring to workplace romances. That’s not my area of expertise. But, if you’re looking for my advice on the topic—DON’T DO IT. I’m actually more interested in talking about love FOR work. Some people have it, some people don’t. For some, it depends on the day.
McKinsey
FEBRUARY 6, 2018
As the car continues its transition from a hardware-driven machine to a software-driven electronics device, the auto industry’s competitive rules are being rewritten.
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!
Strategy+Business
FEBRUARY 6, 2018
Fuel success by linking a company's strategic goals to the reasons people are proud to work there. See also "How Emotional Energy Drives Employees to Excel.
McKinsey
FEBRUARY 7, 2018
Economic pressures, digital disruption, and rising job complexity are prompting universities to seek more “outsider” leaders for their top jobs.
McKinsey
FEBRUARY 5, 2018
Successful sales leaders use four principles to tailor digital and analytical tools to their companies’ unique needs.
McKinsey
FEBRUARY 9, 2018
If you internalize the real odds of strategy, you can tame its social side and make big moves.
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At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.
McKinsey
FEBRUARY 5, 2018
New research highlights some of the most important actions available to executives.
McKinsey
FEBRUARY 8, 2018
Digital challengers can’t replace every step in the value chain, at least for now. But they will nonetheless transform it over time.
McKinsey
FEBRUARY 5, 2018
Automation will give the global economy a much-needed productivity boost, even as it enables us to tackle societal “moonshots” such as curing disease or contributing solutions to the climate change challenge. The catch is that adopting these technologies will disrupt the world of work, write James Manyika and Michael Spence in Harvard Business Review.
McKinsey
FEBRUARY 8, 2018
Design can help craft a standout patient experience. Here, three leaders discuss how the discipline is improving medical products and driving innovation.
Speaker: Jennifer Brick, Career Strategist and Author
Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.
McKinsey
FEBRUARY 5, 2018
What combination of management practices leads to the healthiest, highest-performing companies? We found four recipes for success.
McKinsey
FEBRUARY 8, 2018
New digital technologies can help Southeast Asian manufacturers reassert their place in the global landscape.
Strategy+Business
FEBRUARY 5, 2018
Bad habits may be so ingrained in a company that its leaders may not spot them. And that is a challenge for any company hoping to deal with disruption.
Strategy+Business
FEBRUARY 5, 2018
Why do today's major political and business institutions have problems with credibility? Because their models of governance are inadequate for solving global problems. So says Eurasia Group president Ian Bremmer in this conversation with s+b editor-in-chief Art Kleiner.
Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic
The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.
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