Let's Grow Leaders
JUNE 29, 2016
The only problem with the concept, “The customer is always right,” is that sometimes they’re wrong. If you’ve been in any kind of customer-facing position, I know you’re with me. Sure, there are many, many circumstances where the only choice is to bite your tongue and concede, for the good of the customer experience. But some wrong is just, well…wrong.
On The Job
JUNE 27, 2016
I'll admit I'm not 22 any more, but neither am I so old that I don't know about Yik Yak. I get there are new ways of communicating every day, and I make it a point to try to understand how they fit into the lives of employees. But again, I'm not 22. So, the way I view Instagram, Twitter, Snapchat and Periscope may be different than the way a 22-year-old employee views them.
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McKinsey
JUNE 29, 2016
Europe is operating below its digital potential. Accelerating digitization could add trillions of euros to economic growth in less than a decade.
Strategy+Business
JUNE 26, 2016
Leaders who understand and pay attention to technology can make the difference between success and failure.
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HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.
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Let's Grow Leaders
JUNE 27, 2016
I’m sitting next to Rick, a retired railroad engineer, on a delayed Southwest flight from Tampa to Baltimore. It’s been a LONG week of serial cancelled flights, and other travel frustrations. I’m wearing the same suit I wore in Detroit on Tuesday because I never did make it home between gigs. Rick doesn’t seem to notice the wrinkles, as we begin swapping travel nightmare stories.
Professional Development Brief brings together the best content for development professionals from the widest variety of industry thought leaders.
McKinsey
JUNE 29, 2016
Leading companies have passed through three distinct phases of organizational usage. What should we learn from them?
Strategy+Business
JUNE 27, 2016
Ten principles that can enable you to unlock your company's potential.
McKinsey
JUNE 27, 2016
Facing market saturation and more selective consumers, online retailers will need to make better use of data analytics to gain ground.
McKinsey
JUNE 27, 2016
Gerard Paulides, who led Shell’s $66 billion acquisition of BG, describes the thinking, the process, and the intensity behind the deal.
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Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.
McKinsey
JUNE 28, 2016
By working together, cities can help solve global problems.
Strategy+Business
JUNE 29, 2016
Breakthroughs happen when organizations are set up to support them.
Strategy+Business
JUNE 28, 2016
Health insurance companies are pursuing disruptive technologies that promise to revolutionize treatment, health management, and doctor-patient interactions. But a survey shows that consumers actually want a far simpler set of digital products and services from their insurers -- such as apps that enable basic scheduling and appointment notification.
Strategy+Business
JUNE 27, 2016
Andrew Ng, chief scientist of Baidu Research, sees artificial intelligence as part of a larger socially valuable endeavor. Ng says that policymakers, technology companies, and government agencies should collaborate to promote autonomous vehicles and other devices that improve their own algorithms with use, because of the positive ways they will affect society.
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!
Strategy+Business
JUNE 28, 2016
Ten tips in one graphic.
Strategy+Business
JUNE 28, 2016
It shouldn't be surprising that the storied food company brought in a healthcare executive as its next leader.
Strategy+Business
JUNE 29, 2016
Manufacturing and service firms differ in their approach to domestic and international philanthropy.
Strategy+Business
JUNE 26, 2016
Personal preferences influence the way we process ambiguous information into financial certainty.
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At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.
Strategy+Business
JUNE 28, 2016
Be the shepherd of your team's time and resources to head off burnout.
Strategy+Business
JUNE 28, 2016
Can we train ourselves to stop ignoring the obvious dangers we face?
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