Sat.Apr 10, 2021 - Fri.Apr 16, 2021

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Human Resources: How Leaders Partner to Transform Results

Let's Grow Leaders

Strategic partnerships with human resources professional can be game-changers. Your human resources professionals can be wonderful strategic partners and collaborate with you to achieve amazing results—but it takes trust and a solid relationship to get there. Too many leaders miss out on the huge strategic potential of their human resources partnerships.

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Why Virtual Teams Fight -- and What to Do About It

On The Job

My last post was on communications, and I wanted to address the topic again because there are some unique challenges with communicating virtually. One of the biggest issues is that team members are often communicating for the first time with someone they've never met in person. While they may believe a virtual conversation goes well, they are often taken aback when an email later arrives from this person that seems less-that-friendly or judgmental.

IT 130
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On eradicating envy

Darius Foroux

One of the good things about the pandemic was that we quickly got used to being on our own. It was a forced exercise in self-reliance.

IT 130
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Reimagining Your Business for AI

McKinsey

What’s the right approach for getting the most value from artificial intelligence? We find it’s transforming one or two important slices of your business at a time. Analytics Insights Artificial Intelligence

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HIA Technologies Turns a New Chapter in Professional Development and Training

HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.

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How Do I Deal With a Jerk at Work? (With Videos)

Let's Grow Leaders

Strategies For Dealing With the Most Difficult Co-Workers. Today on Asking For a Friend, I interview Peter Economy the Inc. Leadership Guy on how to deal with a jerk at work. Peter and I are kindred spirits and have been passionately connected on this topic of dealing with jerks at work for some time. Here’s a very early Inc. interview on being a jerk at work, after my very first book on Overcoming an Imperfect Boss came out in 2014.

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On resting vs working

Darius Foroux

I took a few days off last week because I wanted to rest. It’s something I learned from Dale Carnegie.

IT 130
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Laugh more, lead better

McKinsey

Naomi Bagdonas and Connor Diemand-Yauman, lecturers at Stanford’s Graduate School of Business, hilariously explore the power at the intersection of humor, business, and leadership. It’s no joke.

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Why We Lead

Let's Grow Leaders

As we celebrate 100 episodes of Leadership without Losing Your Soul, it’s a good time to reflect on why we lead. Your leadership extends far beyond your team and the work you do. Every day, you build the world we all will live in. As you commit to human-centered leadership, achieving results, and building relationships – who can you invite on the journey with you to build a better world?

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How Customer’s Needs Impact Your New Product Success

Big Rocks Engineering

Every product or service has a purpose. One of the reasons why customers buy a product or service is because of its benefits. Either it solves their problem or meet their needs. Features can also be a valuable factor but only if it can provide benefits. By highlighting your product benefits and features, you can […]. The post How Customer’s Needs Impact Your New Product Success appeared first on Big Rocks Engineering.

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The Ultimate LMS Buyer’s Guide: Everything You Need to Know When Purchasing an LMS

Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.

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Job Satisfaction And Employee Engagement: A Brief Comparison

Vantage Circle

With job satisfaction and employee engagement being two of HR's biggest concerns in the last decade, it's surprising that many people don't know the difference between them. But before getting ahead of ourselves, here is an important question for you: How many of your people are truly engaged? Chances are, it’s lower than you think. Studies say that in an average company, only 32% are actively engaged.

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Disrupting the disruptors: Business building for banks

McKinsey

Although banks face intense pressure from new entrants in financial services, they have an edge in resources they can use to rapidly launch their own digital businesses.

Banking 145
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Everything You Need to Know About Value Chain Optimization

ChaiOne

What is the value chain? The term value chain is the process of creating a product or service. It includes the procurement of raw materials, production, manufacturing, and other procedures to develop and sell a finished product to the consumer.

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Where do you draw the line?

Charles Leon

Daily Sketching. Back Trouble. Recently I suffered an injury to my back which meant that I had to take a break from my daily routine of running. My morning routine used to be; wake up, put on running gear, have a cup of tea, go for a 40-minute run, shower and take my book to the local café and read for half an hour or so, then return back to my home office and begin the days' work.

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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The Resistance Phenomenon When Faced With Change

CMOE

Resistance is Ever Present. Over the years, as I have worked with leaders, executives, and individuals I have found that they are frequently resistant to change. Resistance is present even when there are clear and compelling benefits for them and their business. I have devoted a great deal of research and attention to this resistance phenomenon because it is so common.

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Building a learning culture that drives business forward

McKinsey

Too often, training programs fail. Here’s how businesses can create a learning culture and invest in the capabilities that will help individuals and organizations thrive.

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How To Foster Employee Engagement In The Hospitality Industry?

Vantage Circle

COVID-19 pandemic has forced many employers to make complex business and political decisions to comply with government-imposed constraints (e.g., physical separation measures) while still preserving their profits and business growth. It has necessitated them temporarily closing their doors and reducing their workforces through layoffs and, in many cases, terminations.

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The five core IT shifts of scaled agile organizations

McKinsey

In pursuing an agile transformation, CEOs and CIOs can find common ground in five IT shifts that can enable traditional players to compete with digital disrupters.

IT 145
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eWOW 2023 Virtual Summit #OwnYourGrowth

At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.

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Reliably connecting the workforce of the future (which is now)

McKinsey

The pandemic magnified existing trends and challenges affecting the way workers function. Always-on, cellular-connected devices may now finally break out of their niche.

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Africa needs vaccines. What would it take to make them here?

McKinsey

For decades, private companies, investors, and public-health leaders have taken a pass on domestic vaccine manufacturing. But a confluence of circumstances may be changing the calculation.

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Rethinking operations in the next normal

McKinsey

The resilience that businesses have developed in the face of disruption can provide a new foundation for growth—provided leaders seize the moment to build on what their people have achieved.

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Net zero or bust: Beating the abatement cost curve for growth

McKinsey

Companies can both decarbonize and boost long-term growth. But it means pushing beyond abatement curves’ focus on cost and instead empowering people—while making a few big, strategic bets.

IT 118
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Cancel Quiet Quitting: Detoxing Corporate Culture & Engaging Top Talent

Speaker: Jennifer Brick, Career Strategist and Author

Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.

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Europe’s innovation wunderkinds: The rising B2B start-up ecosystem

McKinsey

While B2B start-ups are making Europe more competitive, start-ups, investors, and corporates will need to share expertise and work as partners to realize the region’s full entrepreneurial potential.

IT 110
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The demise of third-party cookies and identifiers

McKinsey

How this big shift will threaten the US digital advertising industry—and compel its transformation.

IT 140
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Digitization, automation, and online testing: Embracing smart quality control

McKinsey

The smart quality approach allows pharma companies to digitize, automate, and integrate their quality controls, making them faster, more effective, and more efficient.

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The Black experience at work in charts

McKinsey

A research-driven look at Black Americans at work reveals profound inequities. Companies that redouble efforts to address this will improve their culture for. all employees.

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Top Techniques for Coaching Your Contact Center Agents

Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic

The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.