Let's Grow Leaders
FEBRUARY 14, 2017
Yesterday a high-potential, high-performing VP called: Karin, the thing is, I know I’ve been accomplishing a lot. And I shouldn’t need this. But, I just wish one of the big guys would just say “thank you.” HR and my peers have told me “Oh, if you haven’t heard anything, you can be sure you’re doing just fine. if you’re screwing up, that will be perfectly clear.
On The Job
FEBRUARY 13, 2017
When you're on the job, you often engage in idle chitchat with your colleagues. "What's your favorite hobby?" "Is is supposed to rain today?" or "Do you have big plans this weekend?" are some common topics. Nothing earth-shattering -- just a way to be pleasant to co-workers. Many years ago, a new co-worker of mine asked me in the first 10 minutes of meeting her: "How much money do you make?
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McKinsey
FEBRUARY 15, 2017
The ways we consume energy and produce commodities are changing. This transformation could benefit the global economy, but resource producers will have to adapt to stay competitive.
Penelope Trunk
FEBRUARY 16, 2017
The people with the most grit are really poor or really neglected and they overcome those circumstances. But why aspire to that? We glorify it like life is one big Horatio Alger story. Working smart is the opposite of grit. We also glorify the idea of persisting through hardship. There’s the Seth Godin book of grit that everyone loves: It’s The Dip.
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HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.
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Strategy+Business
FEBRUARY 12, 2017
Your company's identity (what you do) and implementation (how you do it) should be closely linked. Here are the precepts to keep in mind as you bring them together: Aim high. Build on your strengths. Be ambidextrous (sophisticated at both strategy and execution). Clarify everyone's strategic role. Align structures to strategy. Transcend functional barriers.
Professional Development Brief brings together the best content for development professionals from the widest variety of industry thought leaders.
McKinsey
FEBRUARY 14, 2017
The benefits of a customer-centric strategy aren’t limited to private-sector businesses. Government agencies at every level can gain by putting the needs and wants of citizens first.
Penelope Trunk
FEBRUARY 12, 2017
ComPsych is this place that puts out research about how employees feel, and it turns out that feelings are generational. At least at work. Which is what ComPsych specializes in. The biggest problem Gen Y has is depression. The biggest problem Gen X has is relationships. The biggest problem Baby Boomers have is death. This is surprising to me because I have read for so long that the biggest workplace problem Gen X has is that Baby Boomers aren’t dying.
Strategy+Business
FEBRUARY 12, 2017
How to get the strategists and implementers in your company to work together effectively. For more insight, read "10 Principles of Strategy through Execution.
Eat Your Career
FEBRUARY 13, 2017
This article is part of a series. Learn more about it and access links to other articles in the series here. This week’s topic is a little out there, but stick with me. Once again, my thoughts on this topic are fully summed up in my book, The Proactive Professional. So below, I provide a short excerpt: Building Career Karma. I strongly believe in the concept of karma , the Buddhist belief that your actions in this life will come back to you in the next.
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Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.
McKinsey
FEBRUARY 14, 2017
To fully benefit from new business technology, CIOs need to adapt their traditional IT functions to the opportunities and challenges of emerging technology “ecosystems.” Here’s how it’s done.
Let's Grow Leaders
FEBRUARY 16, 2017
Welcome back to the Let’s Grow Leaders Frontline Festival. This month’s festival is all about creating connection. Thanks to Joy and Tom Guthrie of Vizwerx Group for the great pic and to all our contributors! Next month’s Frontline Festival follows up on this month’s with a theme all about team time. The question for the month is: What practical tips do you have for working well with a team and building a sense of teamwork?
Strategy+Business
FEBRUARY 14, 2017
Including Reynolds-Lorillard (US$25 billion), Kraft-H.J. Heinz ($46 billion), and SABMiller-Anheuser-Busch InBev ($101 billion), deals in the consumer packaged goods (CPG) industry are getting bigger and bigger. This dramatic rise in deal value is rapidly reshaping the CPG landscape. In response to sluggish organic growth and activist investor pressure to enhance value, many of the biggest companies in the sector are scrambling to find ways of optimizing portfolios and cutting costs.
McKinsey
FEBRUARY 12, 2017
By transforming their networks and operations with the newest technologies, mobile operators could double their cash-flow conversion within five years.
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!
McKinsey
FEBRUARY 17, 2017
Companies must be open to radical reinvention to find new, significant, and sustainable sources of revenue.
McKinsey
FEBRUARY 17, 2017
At a recent symposium of the International Air Transport Association, McKinsey’s Alex Dichter delved into airlines’ tangled finances.
McKinsey
FEBRUARY 13, 2017
The ‘‘skills gap’’ in the United States is serious. Here is how to do better.
McKinsey
FEBRUARY 16, 2017
Can Industry 4.0 tools help back-end semiconductor factories capture elusive gains in productivity, throughput, and quality?
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At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.
McKinsey
FEBRUARY 13, 2017
Companies must tailor their key-account-management model and capabilities to the Chinese context.
McKinsey
FEBRUARY 15, 2017
This interactive graphic explores how recent trends could affect supply and demand for resources.
McKinsey
FEBRUARY 14, 2017
Brenda Wensil discusses how to build momentum for a customer-centric approach.
McKinsey
FEBRUARY 17, 2017
CFOs are often natural leaders of this strategic planning tool.
Speaker: Jennifer Brick, Career Strategist and Author
Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.
Strategy+Business
FEBRUARY 13, 2017
Women are gaining more seats in corporate boardrooms, which may have ripple effects. A recent study by PwC found that female directors place more value than me on racial and cultural diversity.
McKinsey
FEBRUARY 15, 2017
President and CEO Greg Ebel on how Spectra Energy became one of the most successful pipeline companies in North America and the future of the industry.
Strategy+Business
FEBRUARY 15, 2017
Investors appreciate hearing about a new CEO's strategic vision, and they respond by bidding up the stock price.
Strategy+Business
FEBRUARY 13, 2017
All sorts of U.S. industries, including education and car manufacturing, sell their products and services to international customers.
Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic
The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.
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