Let's Grow Leaders
JUNE 6, 2017
The other evening, I was sitting at the kitchen table putting the finishing touches on next week’s keynote for the American Health Quality Association. They’d invited me to talk about “finding joy in your work,” a subject that’s at the core our entire Winning Well philosophy, but that I’m not usually invited to address head on.
Career Advancement
JUNE 5, 2017
“Be so good they can’t ignore you.” ~ Steve ~. Camden Asks: I’m going for my first set of interviews. I know I have the job skills to do the work I’m applying for, but what can I do to present myself well. How can I impress my potential employer? Joel Answers: Great job for graduating and having valuable job skills. You ask a critical question. Many people with great skills get passed over because they make some serious gaffs in the interview process.
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On The Job
JUNE 8, 2017
Many workplace cultures encourage employees to make mistakes as a way to learn and push toward innovation. Unfortunately, there are still many workplaces today that also have little tolerance of missteps and end up breeding employees who become very adept at shifting the blame. If you're a teammate of someone who never accepts responsibility for an error and is willing to throw you under the bus, then it's time to take some steps to ensure it doesn't hurt your career.
McKinsey
JUNE 6, 2017
Lines between products, services, and user environments are blurring. The ability to craft an integrated customer experience will open enormous opportunities to build new businesses.
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HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.
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Penelope Trunk
JUNE 8, 2017
Last week my older son took the SAT subject test for biology. He was supposed to take the AP test for biology but I didn’t realize that you have to start registering a homeschooler for AP tests around the time a NYC parent would start registering their child for preschool: in the womb. So after he studied for two hours a day for a whole year, he didn’t get to take the test.
Professional Development Brief brings together the best content for development professionals from the widest variety of industry thought leaders.
On The Job
JUNE 5, 2017
Look at your keychain. See all those "reward" tags hanging from it? Now, check out your wallet. Are there credit cards in there that offer frequent flier miles? What about your smartphone? Got apps that help you track what you've eaten today? If any of these apply to you, then you are living proof of the power of gamification, or using game-like elements to encourage customer participation.
McKinsey
JUNE 5, 2017
Companies that commit to continually updating their enterprise architectures can deliver goods and services as fast as Internet-born competitors do.
Lateral Action
JUNE 5, 2017
This week’s guest on the 21st Century Creative Podcast is Steven Pressfield, author of the creativity classic The War of Art and a string of other bestselling fiction and nonfiction books. In today’s show Steve talks about his latest novel, The Knowledge, which he describes as “the origin story of The War of Art“, based […].
World Economic Forum
JUNE 7, 2017
Sweden's new 'Musuem of Failure' is designed to celebrate innovation and creativity - even when the product flops. Here are some items you can expect to see.
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Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.
Strategy+Business
JUNE 7, 2017
Cass Sunstein, scholar of constitutional law and author of dozens of influential books, is perhaps best known for bringing the insights of behavioral science into the realms of law, public policy, and regulation. He is particularly intrigued by the science of defaults, those subtle cues that shape our decisions, often without our being aware of it, making certain choices feel almost automatic.
McKinsey
JUNE 9, 2017
Companies that excel at sales growth are tightly focused on developing the talent they need by understanding how sales reps really work.
Eat Your Career
JUNE 5, 2017
Every week, I get a ton of emails from blog readers with career questions they want me to answer. Typically, I don’t provide career advice via email—that’s why we have the monthly Q&A (“Ask the Career Coach”) video sessions. Members of the Free Career Resource Library can attend for free and submit questions of their own. But one question I get asked a lot is about job hopping.
World Economic Forum
JUNE 8, 2017
Netflix's chief content officer has suggested that films that gross over US$1 billion at the box office could become a thing of the past.
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!
Strategy+Business
JUNE 4, 2017
With the public's level of anxiety and distrust of executives and government officials, leaders must rethink how they relate to organizations.
McKinsey
JUNE 9, 2017
Advances in robotics, cognition, artificial intelligence, and machine learning are ushering in a new era of automation. Machines can now match or outperform humans across a range of activities in a number of industries, including insurance.
McKinsey
JUNE 6, 2017
All the ingredients are in place for unprecedented advances in risk analytics. Now it’s up to banks to capture the opportunities.
McKinsey
JUNE 9, 2017
Banking in India is at a crossroads. Players that face the challenges head on and harness digital growth could scale up world-class businesses.
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At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.
McKinsey
JUNE 5, 2017
Low-cost storage could transform the power landscape. The implications are profound.
McKinsey
JUNE 5, 2017
Multiple forces, including technology and demographics, are dramatically reshaping the payments value chain, and opening the industry to potential disruption from fintechs. Incumbents have a number of strong options for addressing this disruption. Those that think deeply about how the industry is evolving and take early action will fare best.
Strategy+Business
JUNE 4, 2017
The world is potentially on the brink of an age of new powerful materials, fueled by innovation in the chemicals industry. But for today's incumbent chemicals companies to be central players in this story, there are some vital prerequisites: restructuring of their product portfolios, successful exploitation of digital technologies, and rewriting business models to generate higher returns on their investment in innovation.
McKinsey
JUNE 5, 2017
The adoption of robotics, internet-of-things technology, and data analytics — along with macroeconomic trends and changing consumer behavior — are fundamentally transforming the way resources are consumed, write Jonathan Woetzel and Scott Nyquist in Harvard Business Review.
Speaker: Jennifer Brick, Career Strategist and Author
Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.
Strategy+Business
JUNE 7, 2017
The founder of the apparel company talks about how much personal growth leaders should demand -- of employees and themselves.
World Economic Forum
JUNE 7, 2017
People with creative personalities really do see the world differently, according to new research.
Strategy+Business
JUNE 5, 2017
Building a network and improving your imagination can expand the road ahead.
Strategy+Business
JUNE 5, 2017
In today's tight labor market, employers must consider offering more to fill open positions.
Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic
The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.
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