Sat.Apr 11, 2020 - Fri.Apr 17, 2020

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How to Support Your Team During an Unexpected Layoff

Let's Grow Leaders

My heart has been breaking all day. I’ve been doing the best I can with the onslaught of phone calls, emails, and texts from incredible leaders in the emotional throes of an unexpected layoff. “I’ve been laid off.” “I had to lay […]. The post How to Support Your Team During an Unexpected Layoff appeared first on Let's Grow Leaders.

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3 Ways You Can Make a Difference During the Pandemic

On The Job

Right now, everyone has to step up. That's my mantra -- I've got to step up. Whether it's in my community, in my own family or in my job, I've got to do more. I can't be sitting by, working puzzles, watching "Tiger King" and and thinking someone else will do what needs to be done. I don't think this has to be huge. Maybe you check on a neighbor regularly and re-learn algebra so you can help your kid with math assignments.

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Getting ahead of coronavirus: Saving lives and livelihoods in India

McKinsey

To understand probable economic outcomes and possible interventions related to COVID-19, McKinsey spoke with some 600 business leaders, economists, financial-market analysts, and policy makers.

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I was calm until I read about colleges staying closed until September 2022

Penelope Trunk

Each night before I go to sleep, I lay in bed torturing myself with the day’s news. I know we are not supposed to do that, but there are very few vices I can fully engage in when we have five people living in a 1000-square-foot apartment. Screen-time news right before bed is one of few vices that takes very little space and does not involve the bathroom.

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HIA Technologies Turns a New Chapter in Professional Development and Training

HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.

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How to Build Your Team’s Confidence

Let's Grow Leaders

You’re in a unique position to develop your team’s confidence (or erode it). In this episode, we discuss one of the most important ways leaders help teams to develop confidence and belief in themselves. The post How to Build Your Team’s Confidence appeared first on Let's Grow Leaders. You’re in a unique position to develop your team’s confidence (or erode it).

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Commercial real estate must do more than merely adapt to coronavirus

McKinsey

COVID-19 is a humanitarian challenge that will have lasting effects on how people live, work, and play. By acting today, real estate leaders can best serve end users and ensure their own viability.

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7 Must-Have Employee Benefits For Your Remote Workforce

Vantage Circle

The trend of remote working has grown massively amongst working professionals during the past decade. With the introduction of cloud-technology, one could do their work while staying away from their designated workplace. Or let’s just say they could make anyplace they deem fit their workplace. This sort of arrangement has come in very handy in the view of current circumstances where the whole world order is in mess due to the outbreak of the COVID-19 pandemic.

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How to rebuild and reimagine jobs amid the coronavirus crisis

McKinsey

Public-, private-, and social-sector leaders are taking urgent steps to manage the fast-evolving crisis of jobs and work. But there is room—and need—for greater focus, speed, boldness, and innovation.

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COVID-19: Investing in black lives and livelihoods

McKinsey

The unfolding public-health and possible economic disaster of the pandemic will disproportionately affect black Americans—unless stakeholders respond immediately.

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The Ultimate LMS Buyer’s Guide: Everything You Need to Know When Purchasing an LMS

Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.

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How chief data officers can navigate the COVID-19 response and beyond

McKinsey

Chief data officers play a pivotal role in enabling data-driven decision making that will help their organizations respond to COVID-19 and emerge from the crisis in a position of strength.

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Innovating from necessity: The business-building imperative in the current crisis

McKinsey

The coronavirus crisis is a world-changing event. Here are early solutions and concrete steps leaders can consider as they plan and build new businesses for the next normal.

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How CIOs can work with outsourcing providers to navigate the coronavirus

McKinsey

From employee safety to work-at-home data security, business continuity, and financial resilience, companies need to follow a clear plan for working collaboratively with their outsourcing providers.

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The future is not what it used to be: Thoughts on the shape of the next normal

McKinsey

The coronavirus crisis is a world-changing event. Here are seven elements for business leaders to consider as they plan for the next normal.

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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In the tunnel: Executive expectations about the shape of the coronavirus crisis

McKinsey

In this McKinsey survey, more than 2,000 executives around the world share their views on the likely impact of efforts to control the virus and support economic recovery.

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When governments go remote

McKinsey

As COVID-19 forces government organizations to embrace virtual work, leaders must reimagine how they engage and collaborate with their colleagues.

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Connecting with customers in times of crisis

McKinsey

During the COVID-19 pandemic, companies that lead with empathy and genuinely address customer needs can strengthen relationships.

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What start-ups need to scale and succeed

McKinsey

Statistically, the odds against a start-up are formidable. Companies that emphasize talent, customer-centricity, and core principles are the ones most likely to succeed.

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eWOW 2023 Virtual Summit #OwnYourGrowth

At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.

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How the packaging industry can navigate the coronavirus pandemic

McKinsey

The industry is a key player as consumers and other sectors adapt to the COVID-19 outbreak. Here is a three-step plan that can help packaging companies through the crisis.

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Boards of directors in the tunnel of the coronavirus crisis

McKinsey

There are areas that boards and their chairs should prioritize when guiding their organizations through unprecedented uncertainty.

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Delivering when it matters: Quick-service restaurants in coronavirus times

McKinsey

The pandemic has hit many quick-service restaurants hard. Here’s how they can respond to the crisis and prepare for what comes next.

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A global view of how consumer behavior is changing amid COVID-19

McKinsey

While optimism, income impact, and spending intent are changing dramatically worldwide, global consumers are adopting new behaviors as the world shelters in place.

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Cancel Quiet Quitting: Detoxing Corporate Culture & Engaging Top Talent

Speaker: Jennifer Brick, Career Strategist and Author

Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.

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The future of operational-risk management in financial services

McKinsey

By partnering with the business, the operational-risk discipline can create a more secure and profitable institution. Here’s what has to happen first.

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Survey: Asian consumer sentiment during the COVID-19 crisis

McKinsey

Consumers remain resilient even as they expect an impending hit to their personal finances.

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Survey: Australian consumer sentiment during the coronavirus crisis

McKinsey

Australian consumers are worried about the economy during the COVID-19 crisis and plan to be careful with spending.

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Construction and building technology: Poised for a breakthrough?

McKinsey

New research sheds light on the strategies that distinguish top-performing construction and building technology companies from the pack.

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Top Techniques for Coaching Your Contact Center Agents

Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic

The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.