Let's Grow Leaders
JUNE 21, 2021
Avoid These Big Mistakes When Recognizing Employees. A great employee recognition program is a remarkable way to build culture, increase employee engagement and reinforce critical behaviors. Done well, these programs will have a positive impact on culture and can also serve as a vital part of your 5 x 5 communication plan. And yet, so many companies screw this up.
On The Job
JUNE 21, 2021
Walk into any mall store -- or check out any online retailer -- and you're likely to find a "Be Kind" t-shirt. Or tote bag. Or pillow. Or coffee mug. It seems we all want to be kind to one another and hope others will do the same. But what does it mean to be kind in the workplace? Some seasoned career professionals will tell you that being kind is fine, but when it comes to your career, you have to be a bit cutthroat as well if you want to survive.
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McKinsey
JUNE 24, 2021
To future-proof citizens’ ability to work, they will require new skills—but which ones? A survey of 18,000 people in 15 countries suggests those that governments may wish to prioritize.
B Plans
JUNE 21, 2021
When you want to scale your business , you have a few choices. You could toss more money into marketing. Possibly bump up your product or service lineup. You could even encourage your current customer base to give you more of their discretionary dollars. . And you know what? Any of those tactics could work to expand your brand’s reach. Nevertheless, you should consider another proven amplification approach for your brand: forming strategic partnerships.
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HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.
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Let's Grow Leaders
JUNE 25, 2021
Are you blindsided when things break down, problems happen, or conflict occurs? Great leaders anticipate these breakdowns and know that it’s a matter of when – not if – they’ll happen. Lead your team with a planned recovery and equip them with the skills to overcome these setbacks. Leading When Things Break. 0:22 – Last chance to get your Kindle edition of Courageous Cultures: How to Build Teams of Micro-innovators, Problem Solvers, and Customer Advocates at a crazy
Professional Development Brief brings together the best content for development professionals from the widest variety of industry thought leaders.
McKinsey
JUNE 24, 2021
The retailer of the future will harness the power of data, quantum computing, artificial intelligence, and augmented reality, says serial entrepreneur and technology expert John Straw.
CMOE
JUNE 21, 2021
Supervising can be extremely rewarding but also challenging—there are varying personalities, communication styles, skill sets, and roadblocks to manage, all while trying to maintain high-quality output. The good news is, there are development opportunities for supervisors that can help you succeed in your role. With the right tools and resources by your side, you will feel more confident in driving your team forward.
Vantage Circle
JUNE 21, 2021
We've all had our share of bad bosses. But there are also those who believe in us and gave us a chance when no one else would. Thus, on the occasion of National Boss's Day, it's only natural to show your gratitude to those great leaders. But First, What Is National Boss's Day? Via GIPHY. National Boss's Day in the United States is celebrated on or around October 16 since 1962.
CoCaptain
JUNE 22, 2021
How do you justify the cost of anything? Say, a new car, a college degree, a life insurance plan, an electric toothbrush? The cost is substantiated if what you stand to gain from the investment far outweighs the cost. Business Coaching can be looked at as an investment that, much like a college degree (which will give you access to better-paying positions) or an electric toothbrush (which will ward off future dental attention), will generate a return of the initial cost and inflate your financi
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Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.
McKinsey
JUNE 25, 2021
Hydrogen combustion engines can leverage existing technologies and provide a zero-emissions option for specific use cases while supporting the growth of hydrogen infrastructure.
Faster Ideas
JUNE 23, 2021
Is positive thinking the best strategy to make new ideas come to life? Photo by chaitanya pillala on Unsplash. We're often told to think positively if we want to make something happen. It's a good start, for sure. But just dreaming about a positive outcome isn't always the best way to make your creative wishes come true. That's not cynicism by the way.
Vantage Circle
JUNE 25, 2021
One of the most significant advantages of community engagement is that it helps companies to engage their employees on a variety of levels, ultimately driving overall employee engagement in the company. At the same time, employee engagement is at the heart of workplace transformation that leads to greater customer experience. So we know that there a strong link between community engagement, customer experience, and employee engagement.
Fortitude Business Consulting
JUNE 22, 2021
It sounds counterintuitive, but creativity from constraints is a thing. Have you ever wondered why large corporates with apparently unlimited resources still struggle to innovate effectively? Meanwhile, smaller businesses with minimal resources are often more innovative. Often this is due to creativity from constraints – the boost to creativity that comes from limiting choice.
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!
McKinsey
JUNE 21, 2021
Fitness customers’ habits have evolved during the COVID-19 pandemic, offering fitness-industry providers the opportunity to reexamine their value propositions and target specific segments.
Faster Ideas
JUNE 23, 2021
Why short stories are a fast track to creating your own ideas and narratives. Photo by Christian Lue on Unsplash. Reading is good for you. I think we can all agree on that. The problem is, that most of us have to leaf through loads of books at school that we really don't want to. Not only are we forced to read a gazillion boring textbooks, but we also have to read WHOLE NOVELS, often about things that seem to have little resonance with our daily lives.
Nexus Business Solutions
JUNE 22, 2021
By David Bowman A client of mine recently rolled out a new bonus system that was designed to better align with the company’s risk/reward timing between performance and revenue. The new system changed the frequency of the payouts, but also provided everyone a way to make more money. The surprising result was that some team members [.]. The post Meeting Human Needs: Nature vs.
Charles Leon
JUNE 20, 2021
Whilst riding my motorbike (before it got stolen), I rode through a suburban street where cars were parked on both sides. Nice weather, good visibility, nothing to worry about. Then, for some reason, something told me to slow down to a crawling pace, which I did. Suddenly, from underneath the parked cars, a dark shape leapt out and shot across the road.
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At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.
McKinsey
JUNE 24, 2021
Economies that embrace data sharing for finance could see GDP gains of between 1 and 5 percent by 2030, with benefits flowing to consumers and financial institutions.
CMOE
JUNE 23, 2021
What is the biggest driver of profitability for an organization? A deep-dive analysis by Gallup unearthed a finding that they identified as “the single most profound, distinct, and clarifying finding” in 80 years, something that directly impacts an organization’s profitability: the factor that had the greatest impact on the overall success of an organization is effective middle managers.
Vantage Circle
JUNE 21, 2021
Motivation is the fuel necessary to keep the human engine running. – Zig Ziglar. Happy, content, and motivated employees are thought to be more productive. And productive employees are essential to the success of every company. But have you ever thought about what keeps employees happy and satisfied? The answer to your question is 'Motivation'. It is mainly of two types.
McKinsey
JUNE 22, 2021
Some roadblocks on the cloud journey aren’t apparent until it’s under way. CUNA Mutual’s CIO and its vice president of tech products discuss their route to full cloud success.
Speaker: Jennifer Brick, Career Strategist and Author
Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.
McKinsey
JUNE 23, 2021
This researcher is making sure more AI information flows back from China to the West, and his insights are surprising.
McKinsey
JUNE 24, 2021
Sleep deprivation has become a global problem. Can the burgeoning sleep-tech industry provide solutions?
McKinsey
JUNE 21, 2021
Boards can add value to their business’s digital transformation in five specific areas.
McKinsey
JUNE 24, 2021
The COVID-19 pandemic has created significant challenges for financial institutions in both modeling and model-risk management. A new approach to the ten-year-old SR 11-7 could help.
Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic
The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.
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